The owner of the company was a hoot on the phone! Women owned. Jordan and BJ arrived very promptly,…read morekept in touch from when they left to when they arrived. They were efficient, professional, and polite. Very happy with the service, recommend them and will contract with them again.

They were able to get me done the same day I called them. They offer a veteran discount.read more

I needed fast service to address a clogged dryer duct that was causing my dryer to malfunction and…read moreleaving me unable to do laundry. After calling a few other companies and being given at least a one-week wait, Pristine responded quickly, got me on the schedule, and had everything resolved within two days. I'm very satisfied with the service and would definitely recommend them.

Pristine Air Duct Cleaning is an excellent company to work with! They were extremely professional…read moreand very responsive! Others that I called would not schedule the service at the time of the call, Pristine scheduled the service on the first call. The service team communicated clearly the evening before and then reached out thirty minutes before arriving. The team was on time and very professional! The services was efficient and very clean and they provided pictures of the before and after as well as guidance on future maintenance. Excellent experience and would recommend them as they went above and beyond! Wonderful professionalism!

I was incredibly pleased with the work done by Andrew and his team. They cleaned all our air ducts…read moreand dryer vent. They were courteous, professional and clean. I could not believe all the build up in my dryer vent!! They even discovered a problem in one of my ducts in our crawl space that a previous company could not. That could have been a serious issue if not fixed and they were able to fix it at no extra cost. Before and after pictures of several areas really hilighted how much of a difference their service made. I highly recommend them.

I called Ductz to come and clean out my dryer vent. From the time I called and spoke with Andrew I…read morefelt as though I was in good hands. Andrew was very knowledgeable and explained how the process would work. Andrew and his crew showed up less than 24 hours due to a cancellation in their schedule and went to work. I spoke with Andrew during the appointment and his guys were quick and efficient. I learned a good bit and am glad I know a good, reputable company in the area for future work. I would highly recommend Ductz to anyone in the LKN area.

I received a call from one of the owners. He was not only apologetic and accepted responsibility,…read morebut he made it right! I will be utilizing their services in the future. I was very impressed with the tone and sincerety of the call.

Yikes..... yikes…read more Service tech was awful. Lazy and SHADY! Claimed he couldn't detect for a Freon leak until he charged me $2,700 to fill the system of Freon! He never even mentioned you can detect using Nitrogen, which is FREE/ included in diagnostic check. Management did apologize for this tech and was nice. Although I will never be able to trust anyone to perform honest work from this company. Save you time, find a smaller local HVAC company that is more trustworthy....

We needed Dryer Vent cleaning (overdue). Called the last place I reviewed and never herd back…read moreagain. They arrived, the price was right, and took them no time to clean up and go. Recommended.

We bought a house that likely never had the dryer vent cleared out and our clothes were just not…read moregetting dry, even after 3 runs in the dryer. I got bids from several companies through Yelp and ABS was the most readable quote. I got them scheduled and they showed up when they were supposed to do the job, they assessed the situation and got up in the attic to clean out the vent pipe leading to the roof. After around 30 minutes or less, the guys were done. Since then I have had ZERO issues with the dryer and should have gotten this done when I bought the house. Good service, I would use them again.

Great value and service I have a second story vent which is hard to access. Wyatt has the tool and…read moreladders to get any job done

Wyatt was friendly, on time, prompt in service, explained everything clearly, matched his quote…read moreexactly with no surprise upcharge, and performed the dryer vent cleaning we requested perfectly. Would strongly recommend.

Shane and Anthony came by to clean pour ducts this afternoon. We thought that they really needed…read moreit as my wife was exhibiting all the symptoms of bad air - coughing, sneezing, other allergic type reactions. We had received a phone estimate in advance and had had very good communications with Holly. When Shane and Anthony arrived they came right in and thoroughly checked the system. I was truly surprised when Shane said your system is about pristine and we can't see anything we can do. Wow! You see many reviews from people who feel they have been ripped off, especially by companies that offer the so-called coupon specials. It is so refreshing to find honesty in today's world. I would recommend them to anyone seeking a good job. They also like dogs - a great thing in our book. Keep it up guys and many thanks!!!

Mark was absolutely fabulous. He was efficient and made everything better. He showed me pictures…read more of what he did and I was shocked. Everyone needs to get their dryer vents cleaned ASAP!

They did a great job of figuring out what the problem was. Apparently the person that put in our…read moreheater used the wrong wire.

Charli came out on time, was professional, and did a thorough maintenance check on my system. He…read moreexplained everything clearly and made sure everything was running properly before he left. I appreciate the honest and friendly service.

We had Insulation Commandos come out because we our floors were always cold and we wanted to look…read moreinto insulating our crawl space so we would lose less heat from our main floor. We called Insulation Commandos and were able to schedule an estimate for the very next day. Other providers that we called didn't even pick up the phone or said they would return our call and ghosted us. Simon, the owner, came out to do the estimate for us. He was on time and texted us beforehand. He is very knowledgeable about insulation and was able to explain things in a way that made it easy to understand! He walked us through a few different options at different price points and didn't put any pressure on us. The best part is, we were able to schedule the project for the same week! The day of the project, Simon texted us again to let us know they were on their way. This time, he even included a picture of the truck so we knew what to expect. He and his crew were extremely efficient, professional, and courteous. They were done in a single day and cleaned up after themselves! We highly recommend Insulation Commandos and will definitely be using them again to upgrade the insulation in our attic.

Simon, came out to give me an estimate. However, I didn't use him because of what we discovered…read morethat we really needed. However, based on my interaction with him, I would recommend his company. I think he has a quality company and will do a good job for someone.

The current flooding event was the 3rd time I called upon Robert Kraft and his teams of experts in…read moreremediation, repair and getting my home back to livable. The first 2 times were for my prior home in Hickory NC. My home flooded with over a foot of water twice due to heavy rains and HOA's lack of proper response to prevent. This time - my fiancé's home flooded due to a pipe breaking which flooded into the crawl space and caused significant damage to the floors, walls and throughout the crawl space. It came to our attention when Aqua Water contacted my fiancé about the copious amounts of water being used at our home. Reached out to this company. The owner, Robert, came immediately; brought in his teams and began remediation. They worked efficiently, advising the plans to complete the work at hand - which was extensive. His crews including but not limited to Blake, Jerry, Derrick, Elias and others were professional and did their work as if this was their own property. Their approach to perform perfectionist work was remarkable! Hopefully, I won't have to rely on Robert again for a water event but if I did -- I would call upon him immediately . If you need a company who will take care of your property - make sure it's Restoration One of Gastonia - you will not be disappointed! Thank you Robert - appreciate your expertise & high standard for the crews you bring in to assist. I cannot praise you all highly enough !

8-15-20 @ 1:45am -- my home in Hickory flooded throughout with 5+ inches! I called on Restoration…read more1 of Gastonia - Robert Kraft was at my home with rapid response !!!! He extracted all the water, set up commercial dehumidifiers, and totally took care of all issues. He worked until 11am and then went to see if he could help the other 4 neighbors who suffered flooding too. I highly recommend Robert Kraft, Mitch and everyone at Restoration 1 of Gastonia. They work for the client first and foremost! They do a thorough, professional job and have the highest integrity. Robert responds immediately to all calls / his company has been a blessing to me on a time of distress! I highly recommend this company and group of people!