The worse experience that I have had with a medical appointment!! I have been waiting for them to…read morecorrect my insurance information in their system for more than 3 days. When I called to inquire about the status of the change I was told by the receptionist that the information has not been changed yet and that she did not know when that would occur. She said another group was responsible for the change and that she did not not when the change would occur. She did not offer to follow-up with me and was very unprofessional. DON'T WASTE YOUR TIME GOING HERE!!!

Compassionate, congenial and team-oriented. The 4 Oaks staff was attentive from the first day I…read morearrived for my 4 months of therapy sessions. The staff - Roosevelt, Justin, Jada, Jalin, Lauren, Starr and all the others are pleasant, light-hearted and motivate you to reach your rehab goals. They take a personal interest in your progress (and pain) and adjust therapies, if needed, to help you get better. There's a teamwork atmosphere as everyone works together to help one another. I'm glad I was able to experience a great atmosphere that motivated me to continue to show up, do my exercises and see the improvement in my range of motion. I sincerely thank the staff for all you do!

Dr Arun is easy to talk with. Prime Care staff in general…read moreis efficient and polite. The offices are clean and modern. I'm typically seen within 10 minutes of arriving. I also appreciate the follow-up calls and clear instructions.

A solid primary care practice that suffers unfortunately from a lack of timeliness and poor staff…read morecommunication. When I first had an appointment at Primecare, I saw Dr. Arun and I thought she was great (I still do). She went over my medical history and concerns carefully, with detailed explanations behind each one of her recommendations. The Quest lab facility in-house was extremely convenient. These were also the highlight of my time at Primecare. Subsequent visits did not usually involved Dr. Arun. That's ok to some extent - I have no issue with PAs, but I did think it was a little bit of an unannounced switch. But the timely appointments became harder to come by. Then one day I had an 8am appointment, to which I showed up promptly. I was kept waiting without word until past 830a. Then I was called to the back but told the doctor (may have been Dr. Akinlade) had two patients ahead of me (not sure how that's possible when they open at 8am) and that it would be another 20 minutes at least before she saw me. The staff had not, at any point, told me they were running an hour late. I left and changed practice. To their credit, they sent my records to my new provider without issue. Still, this is a potentially excellent practice that really needs to get timeliness and communication right in order to thrive.

This was an excellent program with guaranteed results until recently when the business decided to…read morestart mailing medications instead of providing them at the end of your appointment. This business use to provide the pre-filled syringes of medication at the end of your appointment after performing a health assessment and discussing the best options. You were then given the option of the medical staff administering your first shot and taking the other 2 pre-filled syringes home to administer yourself or taking all 3 pre-filled syringes home to administer yourself. Recently, the business started the new practice of mailing medications in a box with ice instead providing patients with the 3 pre-filled syringes or providing patients the option of the medical staff administering the first one at the clinic. This clinic no longer administers the first shot. They no longer provide the or/filled syringes at the end of the appointment. The new process involves waiting to receive the medications in the mail. This significantly delays progress. On average you have to wait 4-5 days before you see the medication now. You have to wait to find out when it's shipped which takes days. In addition, this medication is suppose to stay frozen but people work and if you are going to leave a package on someone's door step that is temperature sensitive in August, that seems like a bit of an issue. The box that it is mailed in is far too large to fit into a mailbox, so you need to get home early. If you live in an apartment you could ask the office at your apartment complex to hold it, but those offices close early and that means a working person may not be able to get the medications and start until a week after the office appointment. What is really troublesome is that you are mailed empty syringes, alcohol rubs. and bottles of and medications with no directions. The medication is a pain to get in the syringes and then you have to call the clinic to confirm the specific dosage you need since the measurement on the syringes not match the measurement type that you were told you would be prescribed while at the clinic. I was told that you can ask that the medication be mailed to the clinic but that means a second visit before you can start your medication and usually that means a week delay to your start. To add insult to injury, you are told to return in 3 weeks but you are already a week behind the day you should have started. All this new process has done is cause discouragement and a desire to start looking at other programs to determine if it's possible to get the medication injected at the clinic to ensure you are doing it right or at least get the prefilled syringes while at your appointment. I asked about this change and I was told it was a law. I do not see any law regarding doctors bring required to mail all medications to patients.

I visit them every month for the past two years. They make…read moreyou feel very safe with the way they handle their space making sure that everyone is separated. Very good Covid protocol!

I can't begin to say enough positive things about Laura!…read more However, I will start with, she is an amazing, gifted healer! From the moment I met her, she presented herself with a welcoming, kind, compassionate and calming presence. She truly listens and hears what your issues and concerns are! I had been diagnosed with a sprained rotator cuff, which was not only painful and limiting, but draining me of my energy! Although I love my primary care doc, his solution was to put me on heavy duty anti-inflammatory meds, which can be hard on your liver and have side-effects as well! I am not a stranger to acupuncture and was able to get an appt near where I live... I was fortunate enough to be seen by Laura.:) I had recently lost my husband, which Laura took into account with compassion, as well as my injury. I hope I am stating this correctly, but she explained that grieving can also contribute to the injury healing and that you hold grief in the left side of your body... the sprain is in my left side. Laura started with a 'clearing'... which I can only explain as "getting rid of my junk" ... I felt revived when leaving that day! I continued to see her for several more appts. I'm happy to say that my shoulder has improved 100% from when I had my first treatment, as well as other issues I had been having! Now for some gentle strengthening exercises. ;) I will continue to see Laura for monthly overall maintenance. I know there is more 'JUNK' to work on! ;) THANK YOU LAURA ROSE, you were, and are, a Godsend to me at a very difficult time in my life... Angels are watching over me! :)

Practitioner is lovely and skilled. Nice space as well as reasonably priced. Will go again.read more

I started to see Dr. Li after my old PCP was impossible to get ahold off. I am so glad I switched…read more Dr. Li spends a good portion of the appointment talking with you and really listens. I never feel rushed. When I had any health issues come up, he was able to see me same day or the nurse practitioner would speak with me over the phone. His staff are all kind and attentive. Highly recommend!

One of the best decisions I have made regarding my health! The knowledge, care, and empathetic…read morebedside manner is unmatched. Wait times are non existent and staff have a family bond that draws you in. I enjoyed being treated without the imaginary timer and rushing through the Q&A. Receiving honesty with sound judgment and explanations, makes this office thee model experience every patient should have.

Dr swaby is no longer at this location he's moved not too far from his old location I've been going…read moreto Dr swaby for about 14 years now let me tell you he has wonderful bedside manner very humble man his staff is nice and helpful he's a great doctor within insight and new ideas he's caring about his patients I even switched my insurance to keep on having him as my primary this doctor definitely gets more than five stars he definitely keeps his word and goes the extra mile for his patients I definitely need to say it's hard to find good people when you find them you keep them..... Celine H.

Dr. Kim is an excellent therapist. Most of the staff are very friendly and helpful, as well.read more

I was a patient at Synergy Physical Therapy about six years ago after I had knee surgery. I was…read morevery impressed with them at that time. When I had back pain recently, my doctor recommended physical therapy, I went back to Synergy. I am just as impressed now as I was six years ago. The staff is very pleasant. They care about your recovery. The quality of care is excellent. What I like most it that they stay with you while you are doing the exercises to make sure that you are doing them correctly. The office is very clean, and the equipment is up to date. Once I finish physical therapy for my back, I am going to start physical therapy for my ankle.

I have been a very happy patient of Dr. Ruani Gunawardane since 2009. Following a stroke in 2009,…read moreI was referred to "Dr. G" by my primary care physician, I was away in Florida when the stroke occurred, so I was amazed when Dr. G. assured me that she would find the cause of the stroke (I had doubts, after all, 8 days had passed already)! Dr. G. ordered a TEE test and determined the stroke was to to a PFO (a small bypass hole in my heart that had not closed since birth and allowed a small clot to enter my brain). Following her direction, I was sent to a surgeon who was able to close the PFO with a device, called an Amplatzer, in order to prevent a clot from causing another stroke. Since that time, I have had routine follow-up appointments to monitor my progress to recovery. Dr.G is very popular, but her time and advice has made my life to recovery very happy.

I chose this practice based on great reviews, which made my actual experience even more…read moredisappointing. I was a patient here for several weeks of neurological follow-up care and would not recommend this practice. Appointments felt rushed and impersonal, more like being moved through a checklist of tests than receiving actual medical review. It didn't feel like my records or imaging were reviewed closely before visits. On more than one occasion, I was told things about my results and condition that simply weren't accurate compared to what the actual reports showed -- whether that came from guessing, not reviewing the records, or something else, I can't say, but it wasn't reliable information. One report's clinical interpretation section was also left completely blank. Equipment issues added to the frustration -- testing machines broke down or malfunctioned during my visits, requiring restarts and delays without much explanation, which left me questioning the reliability of some of my results. If you ask questions or disagree with the assessment you're given, be prepared to be met with frustration and fear-based responses rather than an actual conversation. It didn't feel like I was allowed to think critically about or understand my own health -- it felt more like being dictated to than partnered with. Communication was frequently alarming and delivered without much nuance or context, which added unnecessary fear to an already difficult time, rather than the clear, evidence-based guidance I was hoping for. There was also a heavy presence of interns/students in and out of exam rooms, and the office itself felt disorganized and cluttered -- food left out in patient areas, unrelated promotional materials in the waiting area, and a general sense of a high-volume operation rather than a place built around careful, individualized care. Maybe this approach works for some patients, and if it does, I'm genuinely glad. But I've been fortunate to have excellent physicians throughout my life who actually cared, listened, and practiced in the spirit of the Hippocratic oath -- and this was not that. What I needed was a doctor who genuinely understood my situation and treated me with real care, not one who seemed to rely on fear to keep patients coming back. I ultimately sought a second opinion elsewhere and would encourage anyone considering this practice to do the same before committing to ongoing care here.