This is a bit of a saga, but I gotta explain how badly my old dentist failed me to really drive…read morehome just how happy I am with the care I received at Advanced Dental Care. About a week ago, a tooth that had been worked on by another dentist became infected. As anyone who's suffered an infected tooth knows, the pain is unbearable, making work and sleep impossible. The other dentist was on vacation and his office told me to wait until he returned. I had a course of antibiotics, so this didn't bother me that much. I waited a week, saw my old dentist. This tooth had been filled two or three times before (the fillings kept breaking), and at this point, I wanted it extracted. I *could* afford the root canal and crown the other dentist suggested, but having already wasted $3-4000 on that tooth with nothing to show for it but unbearable pain, I didn't want to spend *another* $3-4000 for the privilege of more unbearable pain in the future. My old dentist said he couldn't do the extraction, and that I'd have to get it done at an endodontist or oral surgeon. The old dentist scheduled an appointment for me with an endodontist. I was under the impression that was for an extraction, but it turns out the endodontist I was referred to doesn't do extractions. (I hope I am not the only person who finds it strange that so many dentists seem unable to pull out a tooth!) So I called my old dentist *again* and his office pointed me at an oral surgeon. I'm running out of antibiotics and I can tell that the infection is starting to come back, so I'm starting to panic. I call the oral surgeon's number, it goes to voicemail even though they're supposed to be open, and the voicemail inbox is full. Turns out that the same company (private equity?) owns almost all the oral surgeons in the area and the use the same answering service, y'know, the one with the full voicemail inbox. At this point I'm really starting to lose it - I can't deal with missing another few days of work and another few nights' sleep. I start calling every dentist in the area. An astonishing number of them *will not pull a tooth* and maintain I must get it done at an oral surgeon. I'll admit that Advanced Dental Care was low on my list. Their website is a bit dated, which gave me a bit of pause. But after going through all the other options. I gave them a call. They managed to get me an emergency appointment ASAP. I already felt pretty good when I walked through the door. My old dentist's office was run down and dirty, but Advanced Dental Care was spotless. I spent a minute or two explaining the situation to Dr. Rami. Unlike *every* other dentist I'd been able to get ahold of, he thought it was perfectly reasonable to not want to spend thousands of dollars on a treatment that may well fail. It turns out that my old dentist was either incompetent, scamming me, or lying. A dentist plainly could remove my tooth, because Dr. Rami did it in about 10 minutes with no issues. Whereas my old dentist seemed to have trouble using novocaine, Dr. Rami got me so numb that I didn't even realize he had finished extracting the tooth until he showed it to me. The total I paid was something like $400. Dr. Rami didn't try to talk me into a root canal I didn't want (and which I believe was unlikely to succeed long term). I walked out of the office with one less tooth, but about $3600 more in my pocket than I would have had if I listened to my old dentist. It probably won't be a surprise to hear that I fired my old dentist, and from now on, I'm getting all my work done here. Other dentists might have fancier websites or office buildings, but if you want a dentist who isn't going to try to squeeze you for every dollar or try to foist treatments on you that you don't want, I suggest you check this place out. He can even pull a tooth, which is (bizarrely) more than I can say for most dentists these days.

Dr. Rami did amazing work for me. The entire experience was…read moreprofessional and comfortable, and the results exceeded my expectations. I highly recommend this office.

Dr Francis has always gone above and beyond my expectations of a professional, caring oral…read moresurgeon. He has taken care of my implant procedures through the years, pulled my son's wisdom teeth, and offered helpful advice for issues I've had. I called the office recently with a concern and was able to be seen within a few hours. I'm thankful for his expertise and also his wonderful staff that are always so helpful and friendly. Highly recommend. :)

Everyone in the office was so kind, especially Dr. Francis. I was very nervous about my wisdom…read moretooth extraction at the time - and going under anesthesia - but they all eased my worries. He did a wonderful job; I had no bruising or swelling post-op and a quick recovery, too! He is also so kind as to give his personal phone number out to patients. Thank you!

Dr Laubmeier can't take responsibility for his business, whether it's his own faulty work, a series…read moreof questionable dental assistants or getting you scheduled for the correct procedure in his office. 10 years ago, he was great, but the slow, steady decline isn't acceptable.

Everyone in this office was very nice. I was terrified of going to the dentist as it's been awhile…read moresince I've been in one.. and i knew I had a few issues... But from the moment I walked in the door the staff helped me calm down, relax, and get started on fixing my smile! Mika the hygenist is great! Talks you through the process so that you're not really fixated on the fact that someone is in your mouth with metal tools... Dr. Laubmeier was perfect in the way that he talked to you about the issues he found. It didn't seem like he was judging you, which i've had at other places (hence the reason I avoided the Dentist for so long probably) and finally the office staff are great in the way that the explain your Insurance, Payment options, and scheduling for you. Even though I'm terrified of getting dental work done I'm excited to go back here next week and get started on fixing the years of Pepsi, Coke, and Blow-pops.

Great care and awesome staff . I have recommended several people to them. Easy to get appointment…read morefor major care but takes a while for cleanings if you reschedule. Still no complaints. Have had a few crowns and cleanings.

i will never go to this dentist again and i would never recommend anyone go there!!!!! in april my…read morehusband had a tooth pulled there. because he had had a heart attack in february they suggested they sedate him for the procedure. they made us pay them $750 up front and said they would bill our insurance and *hope* they would cover it. well they did cover it! our insurance company paid them every penny of that $750 but this doctor will not give us our money back!!!! every time i call they give me another excuse why they will not give us our money back! i have called our insurance company several times and they assure me every time i call that this doctor has absolutely no reason to not refund us. this doctor got paid twice!!! once from us and once from the insurance company! so it is now december and they still have not refunded us!! i will be following the advice of our insurance company and filing complaints today with the bbb and the american dental association! $750 is a lot of money for them to not refund when the insurance company has paid them 100% of that!

I had fallen and really messed up my mouth. I had only gone to Dr Patels office x 1 visit for a…read morecleaning because I just moved back from las vegas. I had not met her yet due to she was on maternity leave. I had knocked out my 2 front teeth ,split my lip and very swollen .I reached out to her practice. She took look one look at my Pic and came off maternity leave to help me. It was my daughters baby shower the next day so im forever grateful. She pulled my 2 front teeth ,stiched up my gumline and fitted me for a temporary mouth piece .My bridge will come in a about 2 months .The temporary bridge came in 1 week and the color match was amazing .Shes very nice ,competent and her prices aren't bad. It was an excellant experience from her and her office for a bad experience of me falling !

The dentists are very friendly and professional. I expected a more painful experience but it…read morewasn't too bad. Their fees are competitive and fair. I like the girls in the office too. Very nice. Everything was explained thoroughly and options printed out for my perusal.

He's fine as a dentist unless you have serious problems with your teeth or gums. Then he has his…read moreoffice worker tell you to go somewhere else doesn't have the decency to tell you himself. Or doesn't call at all and you have to call to see why they're not getting in touch.

Dr.Smith and the dental hygienists attend to our entire family. Just recently our 3yr old had an…read moreemergency and the team got us in right away, guided us through the process of extraction at a North Coast Jaw in Westlake, and ensured all paperwork and X-rays were in place for next day appointment. The practice knows us personally and is extremely accommodating. We've been there for 6 years now.

Dr. Sy and his staff are incredibly professional and courteous…read more His office is clean and modern. If he can't take care of my dental issue, he'll automatically refer me to the specialist that I need. He's definitely worth going to.

Perfect Dentist! That is all I have to say. I have a major fear of the Dentist and they accommodate…read moreme perfectly. Their office is very technologically updated and also very very clean. I would recommend anyone and everyone to see Dr. Sy. He is the nicest guy and I love going to see him. Thank You Dr. Sy.

My dentists for the last 40 years. I recently broke a tooth and they were so quick to get me an…read moreappointment. Very caring, but highly skilled dental practice and I am never disappointed. Every single person you encounter from scheduling, to patient care, to checkout is extremely kind and caring.

As a new patient I felt very confident that it was the right choice. Staff and Dr Schafer were…read morefriendly and professional.