Recently became a new patient here after years of putting off dental work I know I needed (due to…read moreother responsibilities). Can't say enough about how happy I landed here at this practice. Impressed by the entire staff. each have their responsibility to perform and do it to their utmost. They are informed, knowledgeable and razor focused. They explain everything. My attending dentist was Kamil Nowacki. he throughly explained everything from what needed to be done, why and how it would go. Had my confidence 100%. (not easy). I needed a number of root canals and crowns. A feature I love in particular is that all work is done in that office. Not sent elsewhere to have anything done. You are with one highly qualified dentist from beginning to end. No question too small. All questions and concerns respectfully addressed. All decisions are left squarely to you. No push on what to do. Love the whole crew. shout out to Dr. Nowacki, Barb his asst., Mary the hygienist and Jola working out logistics. A huge thank you to them for all

I have been getting my teeth cleaned at Dr. Mui's since I was 7 years old and am now in my late…read more30's.. Twice per year I get to see the friendly faces at the office who always greet me with a warm smile and welcome. I've been there so often that all of the dental hygienists have worked on my teeth, each doing a very thorough job but the work is never complete without Dr. Mui himself having one last look over for final approval. Dr. Mui is actually very funny and does a great job making you feel comfortable with his friendly personality all the while remaining incredibly professional. Over the years, there have been minor emergencies (chipped tooth etc.) within my family and Sarah and staff have always found a way to take care of us. I can't say enough about this practice and just like the slogan, it really is Gentle Dental Care.

I went to Dr. Reganato for gingival flap surgery. My situation was very complex and to add to it I…read moream pregnant as well. Dr. Reganato is very compassionate. He made me feel very comfortable and eased my mind of any fears I had throughout the whole procedure. Not only did he take his time but he was so thorough. All of the infection and pain I had subsided after the procedure. I could not be more grateful for all of his time. patience, and efforts- this includes the diligence and thoughtfulness of all his staff members. His assistant, Alpha is so sweet and very helpful, answering all pre and post op questions. Her sweet voice and demeanor are so comforting and settled me during and after surgery. Elisa who deals with just about every is amazing! She worked so hard to assist with all financial issues and worked with me through insurance challenges. I waited almost six months to find the right doctor and Dr. Reganato is just that person! I am so blessed that I was referred to him and I could not be more thankful to be feeling much healthier. I highly recommend him and his staff! They are truly a powerhouse of a team!

BACKSTORY Was referred to another Perio practice for a…read moreconsultation. Was checking Cigna Dental site for in-network periodontists including the referral practice. This weirdly named one came up as Dr Reganato in their list with a high rating (low fees) and sounded great... always be wary of these things. Lesson re-learned. This is a very strange office. Or failing as a practice... They answer the phone "Hello" without identifying themselves by business name and individual aka "Business Name, Mary speaking, how may I help you?" And when pressed with "uhh is this a business" they respond with "Perio" like they don't want to state who they are... vibes like they are dodging debt collectors? Weird af. EXPERIENCE Tried to make an appointment, they ask for a referral from your dentist, if you contact them... to "build a rapport" with your dentist... aka trying to get more business (need more referrals do we?) Which tracks when they closed an office in Arlington Heights and barely have any reviews on Google or Yelp. I think it's because Cigna stated fees that seem very reasonable, and this guy doesn't want Cigna Dental patients. That is my guess... are they contracted to these rates? SHADY behavior by the dental office manager Elisa and the various Susan's as well. So, suss, their conversation had a sad desperation vibe... the 2nd follow-up chat with the receptionist before Elisa... showed the senile person didn't even know who she was talking to and almost booked me, then got my name, put me on hold, and said the whole lie about September as the next available date... perio referral consults are done immediately because you don't wait on gum issues, so why did you want a referral? Beware of this weird sketchy place... oh just looked up the office. Strip mall between a Halal Meat market and Nail Salon... so they seem very successful and legit. Do professional office people answer with just "hello" and don't ask for ID info when you call to look up your account? Or say that they delete emails when appointments aren't made after their follow-up call, because they thought you were someone else... seems odd to be soliciting appointments, but then having the Office Manager Elisa say theyre booked up for 3 months and next availability is in September... after they finally get your name. Classic Susan... x2.

He is a horrible dentist. He drilled into my jaw for a post and he drilled it too large and…read morecouldn't find a post to fit so he had his receptionist holding the suction to my mouth to suck the blood that was pouring out while he ran around his office trying to find a post that would fit. He double bills - made me pay the day he worked on my tooth and billed the insurance company for the for the same work I just paid for.

Just had my teeth cleaning and it was so worth it! Thank you Dr. Davis and barbra at the front…read moredesk! I just had to take a picture to say Thank you!

I can't say enough about this business! All good, of course…read more My step-daughter recommended them when we moved here and we have never looked back. My husband has issues and they have been so kind dealing with him. And I have issues as well, and so I go every 3 months. It's all good

I just had to put this review up for Dr. Ernie! We love all of the doctors and staff at Costello…read moreand DeHart dental, and today's experience was no different. If you are looking for a dentist to take care of your entire family, go here! My 10 year old needed 5 teeth pulled and Dr. Costello was incredible with him! They were really stuck and he had to be so patient and precise not to break a root, all while keeping my son comfortable! He succeeded! I could not be more thankful for him and his staff in making my son so comfortable! Although we hope this never happens again, he was the best guy to do it! Trust this practice, they are amazing and so caring!!!

Dr. Thind and her staff were wonderful, friendly and professional. I had my whole mouth deep…read morecleaning today and I felt great right after. I have few more things I need to get done this year and looking forward to work with Dr. Thind and her staff soon.

Do not go here. If I could give 0 stars I would. My boyfriend & I both decided to give this dentist…read morea try after moving to town. I have previous medical conditions, which I am very knowledgable about. I advocate for my body & what is best for my dental health. Here, nothing is presented as a choice. You are TOLD that they will be doing x, y, z. Putting anxious or less knowledgable patients in a very uncomfortable position. No matter what, you will need a "deep cleaning" not covered by insurance. In my boyfriends case, they supposedly did the unnecessary "deep cleaning" & then proceeded to charge both him personally AND his insurance for those costs under slightly different titles. During my hour & a half visit I did not receive any services other than xrays, which I had to ask comprehensive questions about & check with my insurance before okaying. They were, again, not presented as an optional service. They refused to provide even a typical cleaning when I declined their bullshit "deep cleaning". The Dentist was sent in to lecture me about needing the "deep cleaning", gave more excuses, did not take a single look inside my mouth & then SURPRISE SURPRISE they tried to bill my insurance for a "Comprehensive Periodontal Oral Evaluation". Which would prevent me from actually receiving those services at my future dental office. Scam artists do not appreciate educated individuals. Do. Not. Go. Here. Unless you enjoy having your mouth fuc*** up & your money stolen. Then, by all means, this is the place for you! Will be filing a two complaints with our insurance company as well.

I ADORE Dr. Sanghavi and her excellent team. I have a lot of anxiety about dental work in general,…read moreand I always feel perfectly at ease when going for an appointment. Dr. Sanghavi and all her staff are incredibly friendly, easygoing and (this helps my anxiety a lot) non-judgmental. (When you feel anxious about your dental state, it is wonderful to have a team who wants to help you fix problems and improve, rather than judging you for how your teeth got that way.) Also, the whole team is wonderful with children - I brought my three-year-old son here recently, and he had a great first dental experience. The office is wonderfully clean, state-of-the-art, and comfortable. Their sterilization setup is excellent and they use high-quality, well-maintained instrumentation. (Full disclosure: I formerly worked for a dental instrument manufacturer and have experience in infection and quality control, so I pay extremely close attention to these topics.) The quality of treatment is wonderful - the procedures are painless and efficient. As for aftercare, the one time I needed to contact the office following a procedure, they were very supportive and readily addressed all my questions and concerns. Mount Prospect Smiles is an excellent practice - I recommend Dr. Sanghavi and her team to anyone looking for a great dentist for the long-term. The dental experience is first-rate, but also the personal touch is unbeatable.

Such a bad experience with the receptionist making an appointment. This review has nothing to do…read morewith the dentist herself but in my opinion, it shows the quality of the clinic, overall. I first called last week to make an appointment. The first thing I asked the receptionist is whether or not they accept my insurance. She stated they do accept my insurance so I go about scheduling my appointment. Next, I get a call a few hours later telling me she can't confirm my member ID and insisted on moving my appointment another day. Not once have I had an issue with any clinic in the past have an issue with my member ID. I firmly requested to keep my appointment since I am confident my member ID is valid. On the morning of my appointment, She did not call me to confirm everything is fine so instead I call and she was able to confirm with the insurance company it is good to go. I than drive 40 minutes to mount prospect, and 2 hours before my appointment, I get a call from her they don't Suddenly accept my insurance. I don't understand how hard it is to for her to do her due diligence and make sure the patients insurance is valid before wasting their time and money. I find it awkward to keep calling the clinic to make sure everything is fine with the member ID. Keep in mind, I don't ever leave reviews even if there were a few mistakes, but this was just pathetic. Worst of all, I did not receive an apology so here I am leaving this review. Do a better job!

I have worked with Dr. Frank in the past, where he helped to fix some incredibly extensive issues…read morerelating to a malpractice surgery by Dr. James Vaiana of IVOMS in Peru, IL. I was beyond impressed with the level of care his office took for the whole process in 2020 when we initially met. From taking a plethora of x-rays to fully understand the gravity of the situation to bringing my case to other top oral surgeons in the US to convene on the best course of action (with my consent), I have been constantly blown away. During my first surgery, he understood the level of trauma that I had experienced and his team treated me with the highest level of bedside manner and care. When I left the office, they gave me all needed medications so I would not have to stop on my long drive home, and even gave me a DQ Blizzard to enjoy later! I still feel like that's magical in some way, I can't figure it out. When my other implant failed this year in 2024, I knew that there was only one surgeon who I would trust to handle this matter for me again. I called Dr. Frank's office and made them aware that I live 10 hours away, but needed them to help stop the damage spreading in my mouth. They got me in that Friday for a consultation, and the following Monday to remove the implant and do bone grafting. While the process is never fun, they treated me with care, listened to my story and empathized on a high-level, and even dabbed my tears as I emotionally coped during the surgery. Dr. Frank's office proceeded to call me the day after the surgery to check on me and answer any questions. They had been very thorough with me prior to the surgery with specific questions, and gave me several sheets relating to healing, but this gave me an opportunity to ask about issues relating to my other dental appliances, when I could resume drinking caffeine and using straws, and more. After the INCREDIBLE care and urgency and understanding shown around this nightmare of a malpractice case caused by Dr. Vaiana of IVOMS, Dr. Frank has been a miracle in restoring my smile. I would share the before photos of the other spot, but Google flags it due to the gross nature of it because it was REALLY bad. It is honestly shocking that my teeth and gums look as beautiful as they do, and it's because of the amazing work done by Dr. Scott Frank of both NoviSmile and NorthShore Smile Surgery. Their offices are gorgeous, the services are abundant, the technology is top-of-the-line, and the care provided to the patients is second to none. I don't care where I live in the world, I will always ONLY see Dr. Frank to handle dental matters. As a former dental professional myself, I wouldn't trust any other oral surgeon at this point. Trust me when I say that oral surgery isn't something to bargain shop on, and Dr. Frank will make sure you are cared for properly the first time. Don't be like me and end up $30,000 down the road and 10 oral surgeries to replace two teeth because of my need to shop locally and affordably for services.

This office went for me from a 5 star review to a 1 star review in about 30 minutes. Let me…read moreexplain. First, I was very pleased that they would honor my dental insurance. Secondly, they had a very comfortable waiting room with various snacks and lightning fast Wifi. This is where the good stuff abruptly ended. When I was called to come in we were led, instead of to an examining room, to an office. The office employee then told me and my wife that before they could see me they wanted an immediate payment of $398 for 3-d x-rays. I then told this person since I have insurance that the usual procedure would be for the office to provide the service, submit the claim to my insurance company and then bill me for the balance. She said she would immediately talk to her insurance coordinator and left the room. She came back 10 minutes later and told us that we would have to pay $197 immediately and bill the insurance the balance. I reiterated that all dental offices we have dealt with did the service first, billed the insurance, and there would be an EOB for us to remit the rest. She insisted on this prepayment, we informed her that this is not the way we do business, and walked out of the office, That is why this office went from 5 stars to 1 star in less than a half hour.

Who can really say they had great experience having dental work done? After visiting North Suburban…read moreOral Surgery, I can say I have. I visited for an extraction and Dr. Figueroa and his team were so attentive and patient. They took the time to explain exactly what would happen, the risks, and answer all of my questions. I felt well cared for and comfortable. I expressed my dental anxiety to Dr. Figueroa and he was compassionate and offered assistance by way of laughing gas for my extraction. The extraction couldn't have gone better. Dr. Figueroa talked his was through the procedure, which was helpful. They have a cozy little recovery room for post-op and then you're on your way. Can't speak highly enough about this team and my experience.

They charged me upfront at the time of my appointment instead of billing my insurance first. The…read morefront desk employee was eating a snack while speaking with me, and her mouth was so full that it was difficult to understand what she was saying, which felt very unprofessional from the start. I was told they couldn't bill my insurance because they were out of network and that the visit wouldn't be covered. Based on what happened afterward, that information appears to have been incorrect. They did bill my insurance, and when I later received my Explanation of Benefits (EOB), my actual patient responsibility was significantly lower than what I had been charged on the day of the appointment. I found this experience extremely frustrating and concerning. Being given inaccurate information about insurance coverage and being charged more upfront than what I ultimately owed left me feeling misled. I plan to pursue this matter further with the Better Business Bureau and the Attorney General's office because I believe these billing practices should be reviewed. Based on my personal experience, I would strongly encourage others to do their research and proceed with caution before seeking care here. I expected much better communication, transparency, and professionalism.