When I was sick with broncitus, Dr. Kunchala personally called me to let me know what the results…read morewere from my chest x-rays. I also had blood work done the day before for my kidney disease. Dr. K. did not say a word about my kidney results. Later on that same day, I went onto MyChart and discovered that I had a significant drop in my kidney level. Why didn't Dr. K. mention this to me considering it was very serious? Then, her nurse, Kelsey York is another piece of work. Every time Kelsey was supposed to do something for me, she never called me back. I always had to call her and ask if she got whatever it was, done for me. This is a medical office? I should say not professional. The nurses and doctors are scatterbrains.

She is one of the best around. I know her old office staff were not the greatest, but we are…read moretalking about her care not the care of her off staff. If you are kind they are kind. So be kind and not rude and demanding.

Very disappointed. I've been taking my 3 kids here for the past 10 years and they wouldn't see my 7…read moreyr old son today. This is the 3rd time this month he's had a fever and throwing up which makes me very concerned. I guess they don't care.

Front desk and scheduling are kind and helpful. I also use the online portal and nurses and Dr…read more McDoniel are very responsive. I have seen Dr. McDoniel for a little over 5 years and I have always gotten 5 star service. Dr. McDoniel is patient, kind and knowledgable. She listens and I have never felt rushed. I have personally recommended her to many friends and family.

I've been a patient of CR medical group for about 22 years now. Maybe more. I have been going to…read morethis practice since it was located on Rte 30! I'm leaving a review because I'm upset and disappointed by my most recent experience at this medical group. I scheduled an appointment, which did not have to be same day, but they mentioned there was openings as early as 11am today (06/08/26). I ended up waiting over 70 minutes to be seen by the doctor. A 30 minute wait I would understand, but an hour and 10 minutes is crazy. Especially on a weekday that I need to be at my job. When the physician, Dr. Catherine McDoniel, entered the room, she acknowledged I was at the window looking out. I politely mentioned I was checking out the views because I've been waiting for a little bit. Instead of acknowledging the concern, she responded in a way that I felt was dismissive and confrontational, asking, "What did you expect? You booked the appointment same day?" and suggested I go to urgent care instead. I remained respectful and simply explained that I had expected to be seen closer to my scheduled appointment time. The interaction continued to feel defensive, and I ultimately left crying without receiving care. I asked the front desk to refund my copay, which they were able to take care of and apologized for what happened. After I left the building, the front desk called me again apologizing for what had happened. The front desk staff were kind and professional, but the physician interaction was upsetting and left me feeling unheard and disrespected. And I left without the medical attention I needed. I believe the multiple apologies I've received over this incident is important to note as it confirms this encounter was problematic. I do not recommend Dr Catherine McDoniel.

Dr Yarshen has been my physician for more than ten years now and has always been responsive, kind…read moreand thorough. She is easy to talk to about sensitive issues and I trust her implicitly.

I've called twice to get my prescription filled and they continue to send it to the wrong pharmacy…read more My insurance won't be accepted and yet when I call no one seems to know what the problem is, that is if they haven't closed ridiculously early. The only reason I'm giving two stars is because in my actual appointment, the nurse practitioner had a great bedside manner. Apparently that's all that can be said for positives.

This place is ridiculous. You cannot schedule and appointment online. I have called them 10 times…read morein the past 2 days. Their hours are not posted probably because they close whenever they want. Monday I called and they were closed. Today I called and they were on lunch for 6 of the calls. I was told to call back 10 to 15 mins later by the operator or whom ever the hell picks up after their phone rings out. I called again because they were supposed to close at 4pm. I was told they are closed. I went off on the answering operator and asked WTF kind of business is this. I asked for a number to call or to file a complaint. I was told she only answers the phone and doesn't know. Told to call back tomorrow at 9:30am. I never had this much trouble trying to schedule a simple doctors appointment...doesn't say much about their service. I do not expect much if this is how they treat their clients. I was with Plainfield Family Medicine until they decided not to accept Hindale phys hlth insurance anymore...blue cross and blue shield suggested this place and i haven't even gotten an appointment and its been hectic. It just been ridiculous and they need to work on their customer service and stop having calls ring out until it goes to AMITA answering services where they are no help at all either because they just answer and tell you the office is closed and to call back another day!

I only called but I will be looking for a new doctor. I have been with family medical group my…read morewhole life. My uncle was Dr Roger Fahrner. I asked for a correction on a prescription that was sent to Walgreens. Dr Kahn told me he was updating all my Rx. He neglected to do so. The correction was also not sent. I went in for an appointment. They told me I did not have an appointment that day even though I had a card stating I had an appointment that day. I understand there will not be a physician in the office only a physician assistant. I'm not comfortable with not having an physician in the office.

I've got to be honest here. I was a little more than pissed when I was informed that my primary…read morecare physician, Dr. Kravitz would no longer be coming to the hospital anymore to direct the care while or if I'm in the hospital. I was pissed that I would have to see some hospitalist that I don't know and doesn't know my conditions. But, I am happy knowing that I can have my cake and eat it first. I can keep Dr. Sergio Kravitz as my primary, and request Dr. Margaret Zabiaga as my hospitality. I also see Dr. Winkleman at this facility. Excellent surgeon. Doesnt look I have to look elsewhere for new Dr.s. Love this group as they work with you to get things handled for you.

Super nice man. Great Doctor. Very busy man. My family…read morereally likes him. His staff and Nurses are also great.

Dr Schubert is an excellent Doctor but his staff at the front desk are unprofessional and…read moreincompetent. It took a full week and numerous calls from myself and my pharmacy to get a prescription re-filled. I was out of the medicine for the entire week. They need a sense of urgency.

By far and away the worst doctor (if he really was a doctor) I have seen in my life was Kevin T…read moreLoughry, D.O. at this facility. He should've been paying me so that he could practice his poor communication skills and long-winded descriptions about useless minutiae. At one point he said "yes" seven times in a row and then he did it a second time -I kept feeling like somebody from Candid Camera was going to walk in at any moment. He spent 15 minutes of my time describing medical jargon of how my spinal cord worked in ways they could never serve me in any useful capacity and then when I inquired that he still had not address the reason I came i( a pain in my side) n he told me that we were out of time- and then I'd need to make another appointment in order to address the pain that brought me in.

I highly recommend you stay away from this Pain Management clinic unless you want to be ignored and…read morenot a part of your healthcare team. As a patient we seek out help when there are no options left. It took days to schedule an appointment. No one has time or cares to call you back. If you don't stick to their ideas you might as well forget about it. They know best and do not listen to the patient. If you call to let them know the meds. they put you on are giving you nightmares, the RN Kim says "fine stop taking them and go to your primary care", instead of trying to help resolve any issues. I thought Doctor and Nurses go into their professions due to their desire to help people in need. That is absolutely NOT the case with Dr. Donkoh and his RN Kim. Dr. Donkoh would rather put you down a path of surgery or implantation devices instead of actually trying to listen and work with his patients. Good luck if you decide to go see them.