I had a slimy orthodontist talk me into Invisalign, knowing my teeth didn't qualify for Invisalign…read more Not only did my teeth not qualify but he also took too many teeth causing a huge gap right on the side of my smile! It was a nightmare. After making it to tray five of Invisalign, I noticed no changes to my teeth but I did notice my TOLERANCE TO PAIN increased !!!! Invisalign was not only painful but truly didn't work for me. It was a waste of time and money! I decided to get braces. Honestly, Wish I started with braces from the beginning ‍ I had two orthodontist play games with me, before I found Dr. Slutsky. My first consultation with Dr. Slutsky, I could tell he was the real deal! He didn't beat around the bush, giving false promises and hope of closing the spaces. He told me his game plan every appointment and I could slowly but surely see progress! Today, my braces are off and he literally closed the huge spaces, my smile is beautiful and I am grateful!

The office used aggressive sales tactics to sell a "lifetime" retainer that lasted less than two…read moreyears. My daughter was simply eating a chicken nugget when the issue occurred. I called the office for guidance and was advised to come in. After driving over an hour to the appointment, I was surprised to learn there would be additional costs. I paid thousands of dollars for braces, two removable retainers, and a permanent retainer. Initially, my daughter was told the problem was an easy fix and that additional dental glue could be applied. However, once it was mentioned that the warranty had expired, the recommendation suddenly changed to replacing the product entirely. When I expressed my concerns to the dentist, he was rude and unprofessional. I truly regret spending my money there, and they will not receive another cent from me. I feel the office was dishonest and provided extremely poor customer service.

This practice ruined my life. I now have TMJ problems since the doctors failed to recognize that I…read moreneeded my bite fixed. I had gotten braces when I was around 11-12 years old and as an adolescent, I should have had the chance to fix any jaw problems. I am now 20 years old and my overbite/TMJ is now being taken care of by another orthodontist. Initially when I had gotten my braces removed, I told the Doctor that my overbite was still there, and he goes to tell me that "there's nothing that can be done more." On the other hand, my new orthodontist says that there are still many possibilities to fix my bite. I've had several MRI's after removing my braces and the tech has found that both joints on both sides of my jaw have been dislocated. I should not be having to deal with any bite/jaw issues after FIVE years of braces. Since the day I've removed my braces, I've dealt with grinding, clicking of the jaw, locking, and it won't stop. The amount of money I've fished out for oral surgeons is ridiculous since this practice hadn't done their job right. Highly disappointed.

so, I took my sons to this dental office only (because we were referred) and at first it seem to…read morebe a pretty good experience. Until their follow up appointment. My husband took them this time, and all hell broke loose! they were on time, he went to the window to sign them in, and the receptionist thew a clipboard at him with papers attached saying something about new registration he said no Ms.my kids have been here before, so instead of the receptionist not trying to be cute an get up out the chair to look for the charts she didnt. He refused to re register them sitting in that hott ass office knowing they been there before so the receptionist denied the kids visits. In wich they missed a day of school for cause we live no where near here, and let me add it was 90plus degrees out an they dont have air conditioning or a fan. So when they got back and i called then they realized what had happend.... Well had she only got up out of that chair to check .None of this would had happend! Their service Sucks, and they are extremely rude an unprofessional. were do they find these people?

I can't say enough good things about Klatte Orthodontics and the incredible team that made my…read moreentire braces journey such a positive experience. From day one, Dr. Klatte, and his entire time were consistently gentle, kind, and patient (even with my goofy antics in the chair). They always took the time to explain what was happening, what to expect next, and why, which made a huge difference and built so much trust throughout the process. I genuinely never dreaded an appointment (which says a lot when braces are involved). Every visit felt welcoming, calm, and well-run, and I always left feeling well taken care of by Lynn and Veronica, and confident in the plan. Now that my braces are off, I'm actually happy knowing I'll still be coming back for retainer checks, that's how great this team is. If you're considering orthodontic treatment and want a practice that combines expertise with real compassion and communication, Klatte Orthodontics is it. Highly, highly recommend.

Dr. Klatte and his staff have been absolutely wonderful! Everyone is friendly and Dr. Klatte really…read moreseems to genuinely care about people. I've overheard him talking to other patients and parents and everytime I was even more confident in the decision I made to come to his office. I've come to terms with the fact that 95% of places that you come into for an appointment are going to have a wait time, but I was pleastly surprised that my wait time was usually less that 10 minutes. I also never had an issue with getting an appointment...which was always a relief since my schedule can be pretty hectic with 2 kids. I finished up my treatment and I'm so glad I chose Klatte Orthodontics. My smile is everything I could've hoped for. Thank you Dr. Klatte, and thank you so much to your staff as well!!

This business is extremely unprofessional. Susan is the office manager and now on two accounts she…read morehas given me false information in regards to my dental care. My first experience involved the booking of a cleaning when the hygienist was on maternity leave. I sat and waited for my appointment only to be informed of this by the dentist. When I told the dentist I was unaware and mainly booked the appointment for this reason she spoke with the office manager who lied to my face saying she did. I let out go because mistakes happen and just rebooked for a cleaning. My next experience was for a cleaning and a filling. After leaving the office I was flossing maybe 2 days after the appointment and I noticed a hole still in my tooth for the same area that was to be serviced for my filling. I called back and was given no apologies. Fast forward to today and I just had the same office manager yelling in the phone with myself and my health insurance in a very unprofessional way. She was telling me and the insurance that we were lying and is denying refunding my money. So not only has this affected me financially but I still have a cavity in my front tooth. I am livid! I never right reviews but I took the time to write this one. I will also be filling a grievance with my insurance company as well as the better business bureau. DentaLux is done getting chances from me. You just lost a potential customer for life.

I've been going to this dental office for the past 25 years. My children started as toddler's and…read morethey've all gone here as well. I love that it's a small practice and every patient is known personally. Friends atmosphere and the staff are great!! My family loves this office.

Dr. Monica Patel was able to see me about an immediate tooth extraction to alleviate intense nerve…read morepain. I have been able to formulate a care plan with regular payments the insurance won't cover, and their office staff was friendly and professional. They also have the latest state-of-the-art technology. You are in good hands with this team!

Worst customer service I ever experienced cancelled 4 appointments in a row didn't accommodate me…read moreand was disrespectful about it

An hour and 1/2 late today! They gave my friend an appointment and didn't even show up!…read more They're extremely rude.

My daughter recently got her braces, and so far we are very happy with her treatment. Everyone is…read moreprofessional and knowledgeable. I really appreciated how they took the time to explain the treatment plan to us. They went through the different phases of care that helped us understand what to expect. The braces application went well. My daughter told me they were gentle and made sure she was comfortable the entire time. The staff are friendly and seem to care about their patients. And I highly recommend them. besides braces they also provide the following services: Adult Orthodontics Invisalign Palatal expansion Retainers Oral hygiene Smile assessment Phase one orthodontics Phase two orthodontics Teeth Straightening Fixing Bites Teeth Whitening

I went to YES dental bc I broke a filling. The women at the counter were super friendly! They were…read moreable to squeeze me in for two fillings. The assistant was fabulous. I felt absolutely no pain. I have felt pain at previous dentists, so they were freaking awesome. I went back for a root canal and literally took a nap. It was lit. I came back and changed this to four stars. I came here again to have my other two fillings taken care of. The woman caused me a lot of pain. She didnt listen to me about the feeling of the filling, so i am still in pain weeks later. She also cut my tongue while trying to grind down the filling. Bad experience.

please!!! PLEASE Do NOT go to these Denist!!! They are soooo bad! They ruined my grsons teeth! I…read morehad to take him to Temple Student Dental because they caused several teeth to be destroyed, after take him to a good denist and was told to file a complaint( does no good) the work to be done would cause $$$ upon $$$$ money to repair the damage they cost, i couldnt afford it so i had to take him Temple Dentistry. My teeth they pulled 5!!! Of my teeth when the denist there was suppose to only pull 2!!!! Plz dont go to Yes dental in Rooselvet mall‍‍

Artisan Smiles's Frankfort location is just for bookkeeping, but I would like to attached this…read morereview to all sites. If you were receiving treatments for orthodontist at Chester location, don't wait, call your insurance provider immediately and make a claim against this business. Your insurance provider can reimburse your orthodontist benefits to use with another provider. Artisan Smiles's is the worst!

I had the greatest experience at Artisan Smiles! The Doctor did a phenomenal job, I felt no pain…read moreafter the procedure! All of the assistants were so nice!!!