Now that Children's Health owns Centennial Pediatric they charge by the minute. Took my child in…read morefor a sick visit and paid in full before leaving. I received another bill and when I called to ask why the extra charge I was told even though they charged me for a 20min visit I was actually in the office for 30min. I wanted to laugh. I've been going to this office for 12yrs.........no more, it's ridiculous!!! What doctor office charges by the minute??

My son has been seeing this doctor for years, however there is always trouble when trying to get…read morehis asthma medicine refilled. He has had asthma all his life, and while on his control inhaler he is just fine. Well when we run out, there is a constant battle with them to get it refilled because they want to "see him" and evaluate him because he's wheezing.. he is wheezing because he is out of his control inhaler. If we can keep the prescription that keeps his asthma under control he won't wheeze.... Is it a money grab? Believe me I run across town ALL the time to take him to the doctors when he needs it. But bringing him to check the wheeze, when the wheeze is because of being out of the control inhaler... just doesn't make sense.

I went to ER Wednesday, was admitted by Dr Scott Fitzgerald…read more. From Wednesday to Frida, it was the absolute best Hospital experience ever.. The Staff were so Nice, Experienced and Helpful... Not only do they have the very best Hospital food, each meal would compare to A Michlin restaurant.. Now to the BEST part; Dr Scott Fitzgerald was the most Understanding, Most caring, came in room, pulled a Chair and went thru everything single process 1 by 1, took time to make it all very personal... Could not recommend this CARING PLACE MORE HIGHLY... EVERY ASPECT WAS PERFECT.. THANK YOU DR FITZGERALD AND ALL STAFF in I

Great hospital, Had a friend who had a baby here…read more Nice and friendly people who helped us

Amazing service and pricing. They don't charge you an arm and a leg like other urgent cares. They…read moreactually care to help people who need it. Brought my son and he had an abscess they charged him less than $500 self pay. Doctors are amazing and know what they're doing. Treated him and gave him antibiotics. Highly recommend to anyone needing urgent care services.

Was amazing service and experience overall, very kind and sweet care when it came to explaining…read moreeverything and being understanding, very helpful and had get care with my comfort ability and keeping me in the loop of everything with my case. Definitely recommend

Went in at 2am for a kidney stone and the staff was nothing short of amazing. I had a little bit of…read morereaction to the pain meds and they would not let me rest until they knew I was safe. They then left me sleep for another 3-4 hours. Can't say enough about how well they treated me.

Couldn't ask for better. Receptionists, nurse and Dr. are top notch. Highly recommended for anyone…read morein the Frisco - Plano area.

This office is not properly staffed to accommodate the needs of the patient. This is a highly…read moredisorganized group of doctors within the Be Woman's Health Organization. They spend minutes with you to push you onto another doctor and do not respond timely to questions. Nurses admittedly state they are short-staffed when they call you back usually with the wrong information. I strongly suggest considering other options in the Frisco area. (Maybe less Podcasts & more medical professionalism with actual patients).

I chose this practice for my first pregnancy. It was a nightmare. If you try to schedule an…read moreappointment you have to try calling the office many times just for an appointment!!! The receptionists have no idea how billing and insurance work. Make sure you are triple checking the charges. You are going to be paying for a ob/gyn even though you will never see this person. If you have a question, a symptom, or anything. There is no way of contacting the midwife or anyone. You have to go online submit a form wait for the on call nurse to get to you and hopefully they will call you and of course this call has a charge. I got so many weird things like SUA, SPD and many other complications. If you think you can do this alone and you are ok with this then this is a good option. I would never recommend this place for prenatal care so if you can stay away please find something else!

I had a very disappointing experience with the billing and review process at Baylor Scott & White…read morePrimary Care - McKinney. I scheduled what was supposed to be a preventive wellness visit as a self-pay patient. During the appointment, I was not informed that discussing routine or ongoing health topics would convert the visit into a separately billable "dual visit" with additional charges. There was no advance notice, no cost disclosure, and no opportunity to decline those added services. What makes this more frustrating is that the so-called "ongoing condition discussion" they later cited was limited to the doctor briefly asking -- as I was getting up to leave -- whether I needed any prescription refills. That was the extent of it. There was no separate evaluation, no new complaint, and no dedicated problem-focused exam. After receiving the bill, I filed a formal complaint. The organization stated they conducted not one but two "comprehensive reviews," yet at no point did anyone contact me to ask what actually occurred during the visit. Their investigation relied entirely on internal documentation and staff input, without speaking to the patient involved. They acknowledged this but said patient interviews are not standard for billing reviews -- which is concerning when the dispute centers on what was actually communicated to the patient. Both reviews concluded the charges were appropriate and declared the matter closed, without addressing the core issue of disclosure and consent for additional self-pay charges. My takeaway is that this may not be limited to self-pay patients -- it was only caught in my case because, as a self-pay patient, I carefully reviewed the itemized bill. Many patients with insurance may never see or question how a visit was coded or billed. Greater upfront transparency about when a preventive visit becomes separately billable would prevent situations like this. I'm sharing this so other patients can go in better informed than I was.

My regular GP, which I had gone to for many years went into private practice, and was no longer…read moreable to take my insurance. Broke my heart as he was fantastic. I started using his associate whom I never really cared for. But after a couple of visits, I did come to feel comfortable with him and realized he was a really good doctor. We'll after about a year he moved away, and so my search for another GP was on again. It worked out well though as I ended up moving myself. I did a lot of research and decided to give Dr Washburn a try. Yes he is quiet, and doesn't trade jokes with you, but I would rather have a doctor that concentrates on me and my medical needs and not ask me how my cousin Eddie is doing or ask me if I saw the football game last night. Dr Washburn listens to you, let's you do the talking, and doesn't interrupt you . It's a busy office, but I've never felt rushed there, and he's not there to judge you. He listens and suggests what would work best for your situation medically and personally. And he has always fit me in when he can, sometimes same day, if I have an unexpected situation come up. He cares about you as a person and not a number or a bother. And the front desk and office staff are great.

Great office! Been going to Dr. Bergman for over 20 years and she is the best. The front office…read morenurse is amazing and has been the same for 20 years as well. They both really care.

I've been a patient of Dr. Bergman for over 16 years, and I can honestly say she is one of the most…read moreexceptional physicians I've ever encountered. It's rare these days to find a doctor who not only remembers your history but genuinely cares about you as a whole person and that is exactly who she is. Dr. Bergman has walked with me through some of my most challenging medical moments over the years, as well as my victories. She always takes time to listen, never rushes appointments, and treats every concern with compassion, patience, and thoroughness. Her clinical judgment is outstanding, and her ability to explain things in a way that makes sense has helped me understand and manage my health so much better. What I appreciate most is that she treats me like a human being, not a chart number. You can feel that she truly cares about her patients, their families, and their long-term well-being. In an era where medical care can feel rushed and impersonal, she remains a shining example of what healthcare should be. I am incredibly grateful for her continued support, dedication, and consistency over more than a decade and a half. If you're looking for a primary care physician who is knowledgeable, compassionate, and truly committed to her patients, I cannot recommend Dr. Bergman enough. She absolutely deserves every star -- and then some.

I was excited for my upcoming appointment until I encountered extremely rude and unprofessional…read moreoffice staff via text messages. I was informed at 3:29pm the day before my appointment that my paperwork needed to be done by 5pm to be seen the next day for my appointment that's been scheduled for weeks. Of course I wasn't able to complete the paperwork by 5pm the day before my appointment due to work, picking up my child, and needing to get home at a decent time in traffic. If I was informed prior to the day before my appointment that I needed to fill out the paperwork by 5 pm then that would have been different. But whoever was texting me was rude, unprofessional, and disgusting. I confirmed that I was attending my appointment prior to 5pm and planned on doing my paperwork once I got home. I will be looking for care elsewhere.

I was looking for a new PCP and am thankful to have a wonderful care team. I felt seen and heard…read more That is very important to me when choosing a provider. The office ambiance is great from decor to music. It's calming because doctor visits can be nerve wracking. Dr. Cudjoe is thorough, makes sure you understand her explanations / plan of treatment, knowledgeable, proactive and has great bedside manner. I'm looking forward to getting my health back on track, maintaining it and trust that I am in good hands. Lynette was also awesome from beginning to end of visit. They both have wonderful personalities & I'm glad that I chose this practice to entrust with my care.