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    1.0 (2 reviews)
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    Commercial truck repair

    Trailer repair

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    2 months ago

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    5 years ago

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    Charleston Trailer

    Charleston Trailer

    (13 reviews)

    I called Charleston Trailer in a pickle. Overall, their customer service, winning attitudes and…read moreexpertise in their field is truly incomparable. I don't usually give out 5 stars very easily, but I would give them 6 if I could! We have a vary small teardrop camper and all the RV service places around town were backlogged until a month out. I called them and they were able to work my small issue in the same day. They really know trailers, from axels, bearings, brakes to tow and hitch equipment. Their bread and butter is boat trailers, but they had the experience and knowledge to help me out and did without batting an eye. Maggie (front desk) and Jeff were super helpful, kind and treated me like I was a part of the family, doing some extra work like checking joints and functionality of all the moving parts even though they definitely didn't have to. They even taught me a few new things about my trailer I didn't know. I give them my highest recommendation, if you need some trailer help, this is the place!

    I wanted to thank Charleston Trailer for quickly solving my electrical issue with my trailer. They…read morehave done great work for me in the past so I contacted Maggie Nielsen with my electrical problem. Instead of bringing in my trailer for a costly diagnosis, she was able to make a suggestion via email to check my tow vehicle tow fuses, and bingo, $4.00 later its fixed! Thanks you so much for your awesome service. You have earned my loyalty for ever.

    Protech

    Protech

    (7 reviews)

    I took my travel van, a Winnebago ERA there for service for 6 years. Never had any issues…read more Sometimes the bill was a little pricey, but if you have a lot of experience owning an rv, you have to know to expect that sometimes. RV's are not cheap and require regular maintenance. I then purchased a slightly used Winnebago View class C from them. It had a few issues. They got them fixed right away. The main cabin door had some problems. They worked hard to get Winnebago to replace the door under warranty as the RV was pretty much new. They were able to get me a brand new door. They are cosiencious about their customers and they try hard. No RV repair shop is perfect, but they put in a lot of effort to please their customers. George is great, and Maddie in customer service is always professional, nice, and helpful. I would highly recommend Protech. And Paradise RV. These are good people who try hard.

    Very disappointed, don't think I'll be back or recommend it. Set up an appointment 1 month in…read moreadvance, motor home was supposed to be in there for 4 days to seal the roof, repair a small patch in the floor and replace a shroud around a skylight. Got it back month later. Called weekly, got the run around, it was almost offensive. One time I was told they were waiting on a really nice piece of trim coming in (by that they meant quarter round you can pick up at any hardware store). They replaced skylight glass saying it was damaged, didn't call first with a price (how do I know it was really damaged), didn't replace the shroud like I asked. Shop folks were not very professional. I thought I was going to spend decent money and get good service, I was wrong. Total bill was $2700, overall experience was not worth that and the picture shown is what was left behind (they did even clean up their mess). Like I say, disappointed.

    Advanced Maintenance - trailerrepair - Updated May 2026

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