After being taken to a back room, a woman entered and stated she was there to take information. She…read morethen informed me she would be inserting an IV and performing a test before administering contrast dye. When she inserted the IV, she was unable to get it to work. Instead of removing and restarting properly, she repeatedly moved the needle in and out of my vein. This was uncomfortable and concerning. Eventually, she removed the IV and wrapped my arm. She called for another woman to assist, but when that person was unavailable, a man nearby stated he could help. She agreed and left the room. The second staff member applied the tourniquet extremely tightly. I told him it was very tight. When he inserted the IV needle, I immediately told him it was very painful and that something did not feel right. Despite this, he continued. When he attempted to inject fluid, it infiltrated into my arm rather than into the vein, and the area around the site visibly swelled. Only then did he remove the needle. I have never had difficulty with IV placement or blood draws in the past, including blood work done just two weeks prior without issue. This experience was painful, distressing, and felt improperly handled. I am especially concerned that my repeated statements about pain and discomfort were not taken seriously.

Sent a referral to them by my PA with the note STAT. They gave me an appointment a month in the…read morefuture. Guess they don't know the meaning of STAT. Called another local facility and got in the next .morning. Pictures were read immediately and the PA and Doctor had a diagnosis within 2 hours.

Staff & Doc very personable, explains everything ahead of time…read more Highly recommended. A bit of a haul for me (Silver Springs) but worth it!

Been here several times for xrays of back, hips, etc...very thorough, quick service, never waited…read moremore than 10 minutes for appt time, also walked in for an xray, great place, love going here!

I am in awe of the techs at IMI! I was in a terrible situation and needed X-rays to help under…read morewhy. Previously I had tried but the pain in my hips & low back was too great for me to continue. The staff went out of their way to help me accomplish the X-rays with minimum pain. Thank you! Best wishes, Patzy

My experiences with the staff at IMI can't be beat. I especially want to thank Samantha, Sherri,…read moreKylie and Jessica, and Dr. Montez. They got me through an especially difficult day recently. I'm not sure how I would manage without their skills, empathy, and concern. If you need Medical Imaging services, these women are the people you hope you have on your journey.

Just getting an X-ray, no appointment needed. Lots of people waiting so I hope there isn't a long…read morewait. Staff seemed to be very nice. The waiting area is very clean. The restroom is clean as well. So far I'm pleased. If anything changes, I'll update my review.

Outstanding and professional service !!!!!! Thank you to all of you in the office !!!read more

My MD was quite clear he needed an imaging provider to give me both the imaging disc and the report…read more(read) prior to my leaving, to ensure I have both for my follow up with my doc. This business appears to still be following the old practice of denying the report to the patient until after they get around to sending it to the Doc. Imaging outfits need to accommodate what the Doc wants, not the other way around. The patient has no control. So, no business to UDI.

I went for an MRI seven days apart. "BEST" & "FASTEST" come to mind. This was my experience:…read more 1. Open late-- no need to miss work! 2. Great w/ regard to making appointments & rescheduling-- easy! 3. Lots of parking 4. Large, clean waiting area & clean bathrooms 5. Friendly staff 6. No waiting past appointment times 7. Secure lockers to hold valuables 8. Very friendly, caring radiologist/radiology tech (Thank you, Patrick!) 9. Clean MRI rooms-- I used two 10. Handed CD (results) almost immediately after the exam Would not wish to use another facility for any type of future scan...

Medical outpatient- kind professional employees. Offices are clean in appearance. Everyone seemed…read moreto do a through job

I checked in for my ultrasound at 1:15 and by 2 I was done. At no time did I feel rushed, nor did I…read morefeel that anyone I met I met was rushed to perform their tasks. I felt cared for and appreciated during my 45 minutes at this Baycare imaging facility. At 1:15, Debra checked me in with efficiency and courtesy. She was very friendly and helpful. While I waited to be seen for my ultrasound, I completed forms given to me by Debra. When I was done, I was given a soft pink bathrobe for my gown and a pink bag to use for my clothing. Celena came for me as soon as I was done changing. She was patient, efficient, professional, and kind. It was actually quite relaxing to be laying on her table! After 15 minutes, she asked me to wait while the doctor read my ultrasound. After he compared it to my mammogram, she returned and said that the doctor found nothing abnormal. She said everything appeared fine. I changed my clothes and I was done! This was a very pleasant experience and I will return next year.

RELIEF! This experience was tragic for us. But their experience & confidence in what they do made…read morelife so much easier for us to endure through the process beginning to end. My husband had surgery Dec 8, 2016. Before going in he had been having very high blood pressure, had several episodes of kidney stones, was in chronic pain especially his heels, knees, elbows & wrists, he battled chronic fatigue, sleep apnea, heart burn & extreme moodiness. Up to being on the stretcher going into surgery I requested pillows to help prop up his knees & lay across his lap to rest his hands on to try to make him more comfortable which he still was NOT. After going back to prep for surgery, have surgery & wake up in recovery approx an hour my husband was in better mood! He had his IV out & was talking. I asked him if he needed his pillows back & he said he was fine & wasn't hurting at all. When discharged a couple hrs later he was ready to eat! We went back to the hotel by shuttle & ate in their restaurant. He ate mild hot wings, blacked fish & seasoned veggies with lemonade to drink. Fasting for surgery and being about 4 pm (this is food & drink he generally can't tolerate on a normal day!!!) I was surprised he did well. When we got back to the room we played a full game of rummy with him wide awake (out of character with his usual preference to nap without being in surgery). After the game of cards he wanted Pizza so I ordered a pepperoni Pizza with great warning! But he tolerated it!!! That night he tried to get us up & on the road to head back to the Panhandle of Florida which took us 6 hrs to get there due to road construction & heavy steady traffic. When we got home he proceeded to go out to work in his garage! He has surgery less than 24 hrs ago. He has so much energy compared to before. He (we) now sleep all through the night without to 10-20 episodes of apnea that waked us up before each night. His blood pressure is now within normal limits & NO MORE bone & joint pain. He had a small growing lesion above his left eye lid for a solid year BUT it disappeared. I am hopeful he won't have anymore kidney stones. My happy, friendly husband is back! He had been missing for 12-14 yrs! This group of persons that work there were all extremely kind & informative. They answered questions I did not think of yet. The doctors are extremely confident about their knowledge & surgery of the Parathyrold. While we were there waiting for him to come from surgery we met people from New York and out West. One had previous surgery at a Mayo clinic but they were not complete in their surgery & she needed another so they referred her there. I am so THANKFUL for their practice & expertise! Worth the surgery!!!!!

Great dr. Came from nj years ago. Highly recommend. My levels have been great since thx again doc.read more

I started seeing him today and quite impressed with his patient care. Plus he didn't hurt me like…read morethe other 2 did. The staff were easy and please tohelp

If I could give no stars, I would!!! I made an appointment…read moreas a new patient, arrived 15 minutes early, as requested, and after waiting for an hour 15 minutes past my appointment time I left explaining to the front desk staff that I couldn't wait any longer. I don't appreciate my time not being respected, as Dr expect theirs to be respected. Also, as I waited, I heard every word of the conversation the Dr had with the patient in the room next to mine. The walls are paper thin and the Dr talks very loud. I learned that the patient in the next room didn't have an appointment but the Dr "squeezed" her into his schedule. I'm glad he felt he could do that but clearly at my expense!!! After the patient left, the Dr did his dictation for her chart in the hall for all to hear and then talked about the patient with his nurse for all to hear. I value my privacy and wouldn't go back even if the staff called to reschedule, which they did no so. If this Dr values his patients, you would think the front desk staff would have called me trying to reschedule my appointment. I would not recommend this office to anyone!

Nice clean building. Easy to check in and wait until you're called. They're able to get you in and…read moreout. There's another waiting room once you get to whatever procedure you're having done and a changing room and locker with key to hold all your stuff. Very nice staff and clean facility.

Scott with check-in was very efficient & pleasant. Alex did both tests quickly & with proficiency.read more