This review is based on my experience with Heather and Justin, Physical Therapist at Bayada. I did…read morehave a dedicated RN and OT but majority of my visits were with Heather and Justin. Justin was very nice and helpful. He conducted his evaluation and gave me tips on what I can do for healing and made sure I did the exercises with him. Now for Heather! Her personality and kind attitude sets her apart from other PTs. She smiles with her eyes, she's caring and very informative. She was my in home therapist for 3 months and she helped me so much. She explained the exercises thoroughly and tailored it to what I needed work on. She listens clearly and I recall one day when I had a breakdown and cried she was there to talk me through it. I am a stroke survivor so someone having empathy like that means a lot to me. Before therapy I always got dizzy, barely walked and weak. After therapy, I walk the correct way with my walker and cane, I move my eyes then head to avoid getting dizzy and lastly, she also taught me how to get up if I fall on the ground. That is important to me. If you ever use Bayada, ask to have Justin and Heather. Thank you Bayada Home Health.

Care not as good as it should be…read more Good luck so far with the PT. Physical Therapist Emily. She listens and adjusts her routine to the patient each time. The 1 Nurse using a digital blood pressure cuff he checked BP, pulse and temperature. Thats it. Terrible luck with the OT Occupational Therapists. 1st OT Rose Aggressive, moves too fast and expect too much. 2nd OT Tiffany Pushed a patient with lung problems to exhaustion. 3rd OT Tina shows up without an appointment with no text or calls and expects us just let her in.

Why Alta Care HomeHealth services should be your HHC providers,…read moreProfessional nurses, highly skilled and with almost 20 years experience in most critical, clinical and pre & post hospital settings are coming to your home and providing you and your family excellent nursing care. PT's & OT's are the best in their respective fields, endorsed and hired only the best. Staff trainings for CNA's and other health care professionals are constantly updated, through trainings in house, or are encouraged to attend different seminars and trainings available in the Las Vegas Area. Only HHC out there that has a LIVE Nurse who will take your call 24/7 should any medical emergencies arise while you are in their care. Patient follow through is excellent, from referral, to home, to progress updates, back to primary social worker and primary MD's. That is why you want ALTA CARE HOMEHEALTH.

The worst experience ever. Avoid like the plague. My husband's in-home treatment ended in…read moreSeptember, and he got a call today (Nov. 21) saying that his shower chair was denied by insurance. What shower chair? We bought our own in AUGUST. We did not want or need a second shower chair, and I'm pissed that one was "ordered" and an invoice sent to our insurance company without my approval. The physical therapist, Mike, and the nurse, Jun, were excellent. But the rest of our experience was BAD. My husband had surgery in August and this is unfortunately the company that was recommended to us. I regret not doing my research first. They get you by having multiple people visit every week: physical therapist, nurse and occupational therapist. The "occupational therapist" whose name begins with J was a real piece of work. She was rude and combative with my husband every time she came. She refused to remove her shoes or put booties on to walk in our home like everyone else does, so my daughter and I had to physically put them on her feet. She said she couldn't bend down to do it. Really? She complained because my husband was upstairs because that meant she had to go up a flight of stairs. Oh, the horror! On the last week she was to come, it was to be on Tuesday and Thursday. Keep in mind that my husband derived zero benefit from her coming and we did not want her in our home but had no choice. She called on Monday to say that she couldn't come on Tuesday and Thursday and would come on Wednesday instead, which was inconvenient for us, but my husband was agreeable and said okay. When she arrived, she again made a stink about putting booties on (which I had to once again physically put on her) and walking up a flight of stairs. Then she proceeded to raise her voice and scold my husband, "You're not on my route today. It's out of my way!" To which he said: "You are the one who rescheduled for today, not me." When he mentioned that he still needed assistance putting on socks, she told him he needed a sock caddy. He told her the one the hospital had given him was too small. She argued loudly with him that it was not (even though she hadn't seen it) to the point where he had to dig it out to show her that it was too small. I was in the next room and could hear the way she was talking to my husband and I was one step away from going in there and physically throwing her out of my home. Also, each visit was supposed to be for 15 minutes, but she stayed for approx. 10 minutes. She couldn't get out fast enough. On another occasion, she said I needed to make copies of a form she had. She had forgotten to make copies. I pushed back saying why would I have to make copies for your company, and she argued. I made the copies but I was annoyed. I didn't care for her attitude. If she talked to my husband this way (and he's in his 50s) imagine how she talks to older people. She's incompetent, rude and ignorant. I find it hard to believe the is an actual occupational therapist. I will be contacting the Joint Commission and Nevada Department of Health and Human Services to file a complaint against this company. Do your loved ones a favor and avoid Alta Home Health Care.

I cannot recommend Senior Helpers highly enough! From the very first interaction, their team showed…read moregenuine compassion and professionalism to both our family and my elderly in-laws. Our caregivers, both Sofie and Evelyn are truly exceptional--patient, attentive, and highly skilled. They treat my in-laws like family, going above and beyond to ensure comfort, dignity, and joy in daily life. Whether it's helping with personal care, engaging in meaningful activities, or simply sharing a laugh, they made a real difference in our day to day lives and truly became family. Communication with the management team is outstanding - always responsive and transparent. If you're looking for trustworthy, heartfelt senior care that truly puts loved ones first, look no further than Senior Helpers. They've given our family peace of mind and have made this transition one of the best decisions we've ever made. Thank you from the bottom of our hearts!

I have had great care from this office. Very professional and caring office. The referrals are a…read morelittle hard to get but the office is great

Doctoroo service is awesome they were at my house within less than 20 minutes from making my call…read more They also provided me with a Doctor note. Thanks for your outstanding service

I called them made an appointment for the following morning . They called me back two minutes later…read moresaid they had a cancellation. Then I got a call a minute later that they were 30 mins away . Between the call the visit and picking up my son's script it was about an hour and ten minutes . Thank you so much to all the staff members . 100 percent recommend.

I am so grateful you sent Tevna as my cook. She is the real deal. Tevna has a great attitude and is…read morevery compassionate, a go-getter, and a talented cook. She is very giving and a hard worker. I truly am blown away by her efforts to do an outstanding job by preparing a meal of my choosing and doing an excellent job cleaning up afterwards too. Thank you so much for hiring great people. Kristina Sorensen, in client relations, answered my call after hours and made an appointment the very next day. I explained the complexities of the recipes and what I expected from the person. She let me know that many of their caregivers have been with them for many years. Randy, in scheduling, selected from their huge pool of caregivers the perfect person to fit my needs and had her out helping me the following Monday. Thank you Kristina.

I started my father with this agency 3-4 weeks ago with the intent of needing to fill only 2 day…read moreshifts. When I originally called to diligently per-screen the agency, I spoke with Dezeray. She was very informative and provided clean, clear and concise information. I decided to move forward with them and brought my self, a care giver and another care giver, that was new to the industry with me. Note, we still neederd an additional person to cover 2 day shifts. Let me start by saying, Dezeray presented very well, however; their on boarding process was the worst I have seen in Las Vegas. It was so poor, that each of us had the same ongoing problems, misdirection, confusion and run around. VERY UNORGANIZED AND POORLY DIRECTED. The information they provided and requested was outdated and/or simply wrong. It was difficult to be stay patient and polite until it was just out of control. I presented them with a new client, a set team of 3, and requested only 1 additional person to be supplied and the on boarding was just horrible. I wish anyone luck when dealing with this staff and crew in Las Vegas. This is definitely a CALIFORNIA BASED BUSINESS AND NOT NEVADA.

I posted a low rating review based off a bad experience with one night nurse. That was definitely a…read moreone off experience and I take that back entirely. The facility is beautiful in a Tuscan theme. The staff is amazing, they are the nicest empathetic group of people. The food is a good variety. The only qualm I have is my dad isn't able to feed himself and has been going without food. He won't ask for help because he doesn't want to bother anyone. I would recommend this facility to anyone and everyone. Thank you for taking the best care of my dad.

My 92-yearl-old dad stayed and rehabilitated at AHC (Sunset and Jones location) for a couple of…read moremonths. He had suffered stroke-like paralysis on one side for both his arm and leg. We thought his recovery was an extreme longshot at best. However, thanks to the truly superb staff, he was able to slowly but successfully regain his ability to walk as well as a lot of his abilities to be somewhat independent. This would not have been possible without the amazing medical assistants, nurses, physical and occupational therapists, wound care specialists, case managers and even their maintenance man. When dad first arrived, and for most of his stay, he was completely dependent on AHC staff for bathing, toileting, getting food, and all. The staff was so attentive, patient and understanding (he did get grumpy and stubborn at times as he was dealing with a lot of medical issues;-) They never missed a beat and motivated him to keep working hard and improving. Without hesitation, I highly recommend this AHC for rehab. A few names I must recognize: Himani, Jordan (therapists), Mary, Janet and Chanel (the CNA's), Luz the head nurse, her daughter the woundcare specialist (forgot her name:-) and Arnelle the maintenance man. Arnelle didn't even have anything to do with patient care, but he had such a positive, smiling and motivational presence and got to know our dad and kept him smiling and laughing on a daily basis which is hard to do when someone has just lost their independence and is in pain. A huge thank you to the entire team; they are really like a family.

I recd care from this agency . After my hospital stAy. They were very nice I enjoyed Jennifer and…read moreDuanes coming . Thanks for an awesome job.

Dynamic has been providing me with daily health care for over 4 months. I could not be happier that…read morethey are my providers. Audrey Mae is my case manager and she keeps all of the doctors very well informed of any issues that may come up. Cheryl is my nurse and she is so good at attending to any issues that develop with my surgical wounds. She's been doing this for many years and has great experience.