Warning. After 4 visits to the house (@ over $100 each time) and 3 unnecessary and ineffective…read more"repairs", the 4th electrician was able to identify why our lights and outlets kept failing... the problem was actually outside the house with the PUD line. Only half the power was getting to the house. A call to the PUD and very prompt response (and at no cost to me) finally fixed the issue. The lesson? If that first guy doesn't fix it, call another company. Personally, we'll never call Star again.

Matt showed up on time. He appeared to be young so I was a little skeptical but I realized soon…read morethat I was wrong. He was patient and capable. He figured out the cause of the electrical issues right away and gave me a comprehensive explanation. He didn't waste no time, finished all the job with a positive attitude. However It was actually after a couple of weeks when I start seeing the improvements in functionalities of my electrical devices. Sorry Debbie, I gave you a negative response when we talked on the phone since I still had the same issue with my electric devices. Everything works fine now and I'm so happy about all the services I had from you guys. Also thank Debbie for the schedule adjustment so that I was able to have the service much earlier than expected. Awesome job you guys, thanks again.

A bedroom smoke alarm battery died around 6 a.m, 10/24/23. The alarm kept chirping (nice word for…read morean annoying sound blast) every 5 minutes or so. I got my ladder (at 80 years old) and tried to insert a new 9V battery. I failed and dislodged the unit from its base. The sound blast continued every 5 seconds or so. At 8:05 a.m., reached Schumacher Electric and in less than half an hour, Randy was at my house and fixed the alarm. He even replaced a battery in another room smoke alarm. Schumacher Electric saved me from a nervous breakdown. I tried to pay them, but Randy wouldn't take it. God bless Schumacher Electric.

After purchasing a jacuzzi tub, we found that we needed a larger hot water tank. we contacted Chris…read moreat Schumacher Electric to explain our dilemma. He contacted the maker of our new commercial hot water tank to get information as the new tank needed a larger breaker and wiring. Once he had the information, Schumacher Electric worked with their schedule to get us hooked up . JR came to our home, he was friendly, knowledgeable and answered our questions. Jr kept us informed of what was happening throughout the install. Chris Schumacher called us that evening to see how everything went and to inform us that a guard of some kind had to be placed over the breaker, and it was back ordered. As soon as they received the braker cover they scheduled a day for the install. JR came.at the designated time, was again very courteous, cleaned up his work area as he had done on his first visit to do the braker, and wiring install. At the last minute we asked for a light fixture to be installed in the area of the water tank, (no problem was the answer). They will be our #1 electricians for future work.

Hanson Heating recently installed a Ductless Heat Pump in our house. From the first call to them…read morethey were right on our job. Sent someone out to inspect our house and needs, recommended which unit would be best for our house, ordered parts and showed up a week later for the installation. There was a team of three who were all very experienced guys. Had the heat pump installed in less than 3 hours and everything cleaned up. The actual pump is so quiet you hardly notice it's on and works great. Best part is they dealt with everything. Licenses, Unit, parts, paperwork and installation. Highly recommend Hanson Heating out of Montesano, WA.

So this has been sitting in my outbox and I didn't realize it so I'm sending it now…read more I got an appointment quickly and he came out and did a fantastic job repairing my breaker service and installing new and safer plugs in my ancient house that I just bought. Prices were very reasonable and I would completely work with Quentin electrical again.

David Quinton came to my home and did a remarkable job fixing a terrible job a non-electrician had…read moredone prior to me owning my home. He was replacing a bathroom fan and when he took the cover off the switch you would not even believe how many wires were crammed in that little box. He kept unfolding them and it looked like spaghetti. Oh my what a mess! He worked on that until he had everything just right which corrected power in the next room that were just dead plugs before. He added venting to the outside for my new bathroom fan that works perfectly! He is amazing! He even tolerated my whining dog! Great local electrician.

Very professional and polite. He did everything we asked for and quoted the same price we paid…read more Would definitely recommend

I needed something small and elaborate fabricated with parts not readily available. The people…read morethere understood and went to work right away. Great people.

Rob knows his stuff, from antique heating systems to modern heating and plumbing applications. If…read morehe is ever in the middle of another plumbing emergency he will take the time to walk through the most effective way to mitigate the issue until he can arrive and his team always delivers top quality work. He solved several issues other plumbing companies couldn't find the root of, or just came and charged me twice as much to not fix properly. If he comes across something he won't touch, he tells you that, but also gives a rundown of options on how a homeowner could go about tackling a solution to make everything work until they are able to get the final solution implemented. They are always fighting multiple fires on several different projects at a time, but if your issue is a true emergency, he will fit you in ASAP!

We contacted them after we were hit with flooding on December 9th, 2025. Our garage, carport, back…read morehallway, deck, and sheds were all flooded with up to two and a half feet of water. We sent pics and details of the damage. We were told multiple times that we would be contacted with an estimate for the service, and every time we contacted, we were told that they were "in the field" and would call back, but never did. This went on for over a week. My wife is a disabled Army veteran. I have severe chronic back issues, and I'm currently awaiting an appointment with a specialist to determine if I have cancer. ServiceMaster completely turned their backs on us in a time of need and refused to even communicate with us. It was another blow that was absolutely devastating following the massive loss we experienced from the flood. Needless to say, we eventually gave up on the company altogether. The cleanup still continues. I will NEVER recommend their service to anyone.

David and Dre did a fantastic job moving my furniture out of the way so the restore crew can start…read moretomorrow. They were very professional and polite. I would highly recommend this company!!!! Thank you!!

We went with convection heating units in our house. One was not working and the manufacturer sent…read moreus a replacement. Unfortunately the electricians who wired our new house are from Tacoma. I was referred to Mr. Simms from Arrow. He returned my call promptly and came over the next day! He took about 30 minutes, he charged us fairly, and we were back in business! The next time we need an electrician, we'll be calling Mr. Simms, He ROCKS!!!!