As a retired healthcare professional, I'm amazed by their proactive approach to healthcare…read more Dr McCardle is the best, she doesn't miss anything and will spend as much time with you as you need. The office staff is just as friendly and professional. They are a 10+ in my opinion

Very kind and caring staff. I love that my provider has a dedicated team. Getting to know the same…read morepeople is nice. The waiting areas are nice and clean. Coffee and tea is available. 24/7 call line is wonderful. My previous providers have not had this available. Getting an appointment is quick and easy.

After recovering from a fire, Magnificat Family Medicine has settled into a new space. I like the…read morenew office even better, located within a medical building. It feels more officially a doctors office and more private than the last location. I had been putting off this check up simply because of Covid. Nothing pressing...I had to have some blood drawn and a quick check up before I could get some needed refills. I was really pretty surprised to see that most staff were not wearing masks, but I had mine and felt confident with my own safety precautions. Signs did state they would wear them if requested. I watched everyone using hand sanitizer just as much as I do and maintaining distance, so I felt comfortable. I believe I have been with this practice for 2 years now. While I like both Dr Casey Delcoco and Dr Amber Hibbert, Dr Amber Hibbert is who I prefer to see most. Maybe it's because she reminds me of a favorite, caring Aunt. She has a soft voice and very caring, nurturing demeanor. She listens empatheticly, validates concerns and I never feel rushed. Having chronic medical conditions and also being a parent of children with special needs, I've had my share of poor medical care experiences in the past. It led to a lot of struggles with anxiety for me, surrounding even seeking out medical care, let alone showing up at the doctor office and asking for my needs to be met. Every visit that I have with this office, I walk away more confident in my ability to take control of my healthcare, because of receiving such empathetic care. There was some employee turn over about a year ago, and I noticed issues like timeliness of prescriptions, refills and insurance authorizations disappeared. That has been a relief. I also cannot end this review without mentioning that their phlebotomist, Gabby, is A+++. I absolutely love her. Draws are always quick and painless with her. My Autistic teen son was extremely anxious about having a recent blood draw, and I reassured him it would be just fine because of Gabby. Sure enough, she was so good with him and he had such a positive experience. This practice also encourages and supports alternative and natural practices, when fitting. They're also supportive of extended and alternative vaccine schedules.

IF you ever get to see the provider, the drs are phenomenal. We have been going here for years…read more However, getting ahold of anyone, and online apts are virtually impossible. When we finally get seen in office, the drs are super knowledgeable! But the experience prior and after are very frustrating. Today I had a virtual apt scheduled for 2:40, it is 3:26 currently. I've tried calling, sending an email and using the app- have not gotten ahold of anyone. The communication unfortunately is absolutely not good :/ Drs knowledge- 100%, everything else.... 20%

Care was fast, efficient, and friendly on a Wednesday afternoon. Staff was cooperative and eager to…read morehelp. I felt well taken care of.

I went in while experiencing a miscarriage. I arrived at 7pm and was told that an ultrasound tech…read morewas on call and had already been called due to another patient experiencing the same symptoms that I was and needing an ultrasound as well. I was told that once the tech was called, she had an hour to report in so it may be a wait. From about 8pm when I was moved to the ER side (apparently required due to needing an ultrasound), I was left in the room and would leave to go out in the hallway and check in with nurses to find out when I would be seen or any updates on the tech arriving. I did this about every half hour since I had been previously told she had an hour to report in. The tech finally saw me at 12am. During the ultrasound, she had constant phone notifications sounding off and distracting her from the procedure. At one point, she had me (the patient) hold the transvaginal probe inside of my body so that she could respond to her phone. I was already quite distressed due to the nature of going through a miscarriage, and this made it much worse. The cherry on top was the bill I received. $3400 (after insurance claims). $2000 of this portion was just due to having to check into the ER (to not be seen whatsoever) but just to have the ultrasound in that ER room. Just beware before coming here. The doctors and nurses are kind, but "on call" does not mean much to the techs. Also, beware that you will end up paying thousands if you step foot into their ER (even if no testing or care is done via ER services).

The Community Imaging Center is, as you might guess, a medical imaging center connected to the…read moreCommunity Health Network and is located on the Community North campus at the corner of 82nd & Shadeland Avenue. Despite being a lifelong paraplegic with spina bifida, it has been quite a while since my last serious round of medical imaging because, well, I'm incredibly non-compliant. Hey, at least I'm honest. One of the joys of spina bifida (sarcasm noted!) is that it pretty much impacts everything from mobility to the brain to the nervous system and quite a bit of the internal mechanics (You didn't think I could talk about the kidneys/bladder in a dignified way, did you?). So, pretty much your life is supposed to be filled with regular check-ups to ensure that everything is staying in good working order. These days, folks with spina bifida are living much longer and I'm rather enjoying it so, what the heck, I finally agreed to a long overdue kidney check after several months of dealing with an infection that just won't go away. There are a couple things you should know about me - 1) I've been homeless twice basically because having a disability is incredibly expensive and all it takes is one really major health concern to completely wipe out the finances and 2) I have a rather traumatic background and am not the touchiest human being in the world. So, the notion of undergoing an expensive and rather intrusive exam has had me intimidated for days. Fortunately, the folks at Community Imaging Center handle it beautifully. My appointment was scheduled through my specialist's office and they didn't flinch when I had to work around a work schedule that can be inflexible and demanding. I was scheduled a couple weeks out and the Friday before my Monday appointment I received a phone call from an actual live-person to pre-register. This saves time the day of the appointment with the only "day of" requirement being presenting your I.D. I will admit this initially rubbed me the wrong way, but the more I thought about the more I liked it - the paperwork is done in advance AND, more importantly, I knew going into it what to expect financially. As someone who has been homeless, I can tell you the worst part of a big bill is the anticipation. They were able to tell me how much my insurance covered and how much I would owe. They could also tell me my options for paying it. Stressful? Sure, but what a relief to handle it in advance. I arrived about 20 minutes early for an 8:30am appointment that was to be followed by a 9:20am appointment - two separate procedures. The building is a free-standing building shared with a Medcheck. Being a healthcare campus, the expected accessible parking is available and doors are automatic. It snowed yesterday, but for the most part the parking lot had been plowed and sidewalks shoveled - I will note that I thought there was a little too much snow/ice in the walkway area from the accessible spots. As you enter, the front desk is to the right with a waiting area encompassing the rest. I checked in and, as promised, all I had to do was present the I.D. I was taken back to my appointment on time and, in fact, both appointments were completed before the second one was scheduled. My first procedure, an ultrasound, was done in a comfortable room with ample privacy. There were some handrails on the exam table, though I didn't notice them until I'd climbed on. It was a tad high for a wheelchair, but I made it work. Once that procedure was done, I was taken to a small changing room with a locker (to protect valuables) and given the option of wearing a gown or gown-style pants. Different technicians did each procedure. The 2nd process was an x-ray and, as well, I thought the table was a tad high but it worked. A couple of cool Community touches - 1) When the process is done, I received a card with the name of those who'd served me in case I had questions - this included the front desk/access person (Heather), my ultrasound tech (Lea), and my x-ray tech (Greg). Additionally, I received after a couple minutes of waiting a computer disk with my images on them for my specialist. I was impressed with the staff - Heather was friendly and helpful. Lea, who likely had the most invasive of the procedures, was friendly, helpful and conversational in an authentic way. She did what she needed to do, but was also considerate of boundaries and dignity. Greg finished things up in a quick, professional and effective way. I was impressed by all three. I've wrestled between 4 and 5 stars. In all honesty, it's really a 4 1/2. I was a little bit bothered by the snowy path and could tell the office itself was a bit old school as it wasn't quite up to accessibility standards. Bad? Far from it. I would say the office is probably shy of a 5-star, though the staff persons I encountered, especially Lea, were 5-star all the way.

Had to come in for a check up on my thyroid, had a biopsy years ago and this is just a part of the…read moreroutine. They are prompt but friendly and I've always had different techs when I go in, but they are friendly and professional! If you have to have imaging done this is a great place! They also get the results out very fast!