Awful, dishonest and rude. I wish you could give negative stars on here, because I would give these…read moreguys a -5. I was in an accident and needed a door and a quarter panel to fix the damage. My insurance company sent an agent out to my location to document the damage and mentioned Accurate Collision and Auto Repair on Merriman because they are a farmers preferred partner. Accurate is really close to my house, so I decide to go there. However, I wish I would have done more research and read more reviews. The repair process took quite some time, weeks flew by and I had no transportation. The manager there is Steve and he assured me I would get my vehicle back in a timely manner of 7 days or less. Well, after a week and a half, I called Accurate Collision after not hearing back and was told it would be another week. OK, whatever, I get it that stuff happens, but the least you could do is call me and let me know you need more time. I had to call back again after another week and a half, because they never call you to tell you anything. Steve told me he it would be an additional week, I was getting pretty frustrated at this point. Steve gave me unrealistic time frames for when my car would be ready and after multiple calls throughout two month and dealing with poor customer service, my car was finally ready. When I finally picked up my car I was ecstatic to have it back. I got in my car and peeled outta there. Everything was good until I noticed things about the door that I didn't when I got it (I just wanted to GTFO of there). The first thing I noticed is some weatherstripping missing, my keyfob wasn't working correctly, the door was misaligned, the door lock would grab my key when I went to open the door and the only way to get it out was to wiggle for some time until it found the correct position for it to release. I could go on, but the point of it is that the repair wasn't even close to being 'accurate'. Over the time frame of two years I called Steve to tell him about these issues and had to leave my car there numerous times, but the problems were never fixed. I told him that I never had any of these issues before and he didn't believe me and blamed it on high mileage. So how come I am having all these issues with the door you just replaced? I gave up all hope of getting my door accurately fixed by these schmucks and had to get the claims adjuster involved. He had me take it to Varsity Lincoln where I got it fixed within a week and a half. The only reason it took a bit long is because they actually got the parts Steven was suppose to get, so I'm sure it would have been fixed even quicker.

Professional workmanship, great to deal with and work was completed as promised! I would highly…read morerecommend this shop!

Super quick and friendly. Tim provided excellent communication throughout the experience…read more Absolutely a master of his craft! Incredibly responsive. All my questions were answered and everything handled quickly and professionally. Would happily recommend this service to anyone. I was really grateful to find someone so quickly to remove the car from my property.

I called and asked how much they will pay me for a 1999 Honda CRV and he said $500. He came out and…read morepicked up the vehicle and then decided he was only going to pay me $22. He never asked me about vehicle condition or anything. I wasn't being deceptive with him and I answered his questions honestly. After he took the car and didn't venmo me the money I grew concerned. He called me and told me that he will give me less than half of price he quoted and claims to stand by that quote. That's a lie just read google reviews. He frequently refuses to honor prices he quoted. He said he will bring the vehicle back. Terrible business practices. He can not be trusted because he lacks integrity and honor.

This is the second time I have taken my vehicle for repair and they did an excellent job, my…read morevehicle is perfect. They are professional and polite. I got my car back in less than 36 hours. I highly recommend Paul and the entire team at Schrader Collision.

They told us the body repair would take 4 days. Got a call 12 days later said truck was ready…read more Looked over damaged area and they missed several obvious areas like scuffs on the running board. Ok he said will be ready the next day. Got a call 5 days later. Took another look and there were spots that appeared over worked as if primer was showing through on the bottom of the door. Manager said again it'll get fixed and be ready the next day. So for a 3rd trip back to inspect and the old spot was fixed but there was new areas where you could see the primer on the middle of the door showing. When I pointed this out the manager threw a tantrum like a 12 year old little boy making it sound like I was nitpicking. Please look at the photo and tell me if that was nitpicking. If I were a business owner I would be embarrassed to deliver such poor work to my customer, and then make me feel like I did something wrong.

Paul and Jake were exceptionally helpful and accommodative. They responded on the dot and performed…read morebeautifully. Real folks and great service. This is the service you want!

Doug is a real professional. I was looking for someone to haul my soon to be classic. I spoke to a…read morefew companies, including the large semi auto haulers. Then I found Doug on Yelp. He knows cars and takes a lot of extra care in loading and unloading. I will definitely call again.

Knudsen Collision was referred by a friend of mine. Since then I have utilized their service twice…read moreand am not disappointed. they were professional, the work quality is superb, reasonable value and easy to work with. Plus, they returned my vehicle washed and vacuumed! Thank you!

I had earlier praised this facility for great customer service and quality of work. Today, I…read morecontinue to praise quality of work but, I have reduced customer service. Today I arrived to get an estimate on a small scratch and I was told I needed to make an appointment and they were booked. I was surprised! 8:30 AM, not a car to be seen, and I only needed a 5 min review. I stayed in lot for 15 min and still no one other car appeared for a quote. As much as I love you guys, a 5 minute quote should have been possible.

Brought my vehicle in after a accident and this body shop made this horrible situation extremely…read moreeasy for me, they walked me through every step and had compassion for my situation. Both the manager and assistant were very professional. Updated me throughout the process and my vehicle looked like brand new when getting it back. the technicians did a wonderful job on my vehicle. I HIGHLY recommend this body shop!! Thank you so much!

Gene in the service department is the rudest person I have ever met. Don't buy a car from them just…read morein case you have to have it repaired.

Technician came on Saturday after we spoke on the phone on Friday evening. Very professional,…read morepolite and pleasant to work with. Hopefully we won't need them often but in case we do, definitely would recommend them. Best of luck!

Dan has a nasty attitude and did a bad job repairing my car door. Wouldn't recommend. Smelled like…read moreweed and slammed my car door after yelling at me. Charged a lot of money for a botched job.

They have been my go to body shop for over 30 years. They not only do wonderful work, they keep you…read moreinformed throughout the process. I would highly recommend them for sure.