The team of Andrew and Ed did the job of 5 or 6, traveling up and down the stairs. They attached…read moreour bathroom exhaust vent, and systematically cleaned and treated mold in our attic. They also added much needed insulation, as we were losing all our heat on the 2nd floor! Mark & I would gladly recommend CMM!

I contacted Comprehensive Mold Management to obtain information regarding mold we had in our home…read more We had another company come and do an assessment but their assessment showed excessive readings and gave us an extensive estimate for resolution. Ken Bird came to our home and showed me how false readings can occur when you put the meter near metal. He found no high readings in the area where I was told was excessive moisture. He gave us honest feedback and resolutions that would be a fraction of the original estimate. I teach "Creating an Exceptional Customer Experience," and Ken met all the criteria. His honesty was refreshing and saved us thousands of dollars.

I had the good fortune of finding Roc Cleaning and Restoration through the NextDoor app. Patrick…read morecontacted me within minutes of my first email! They did an outstanding job cleaning my carpets, which had a few difficult pet stains. Patrick and Thomas were prompt, professional, courteous and went to great lengths to to provide us with great looking carpets that now look new!! I look forward to using their services in the future.

This company can be unprofessional. I started working with them and they got into a dispute with…read morethe insurance company that was really a breakdown in communication. I got the company president, the insurance company, and myself on a conference call to discuss the situation. The company president was rude, impatient, and unwilling to work with the insurance company. He was not even willing to discuss the situation due to his anger with them. It was so bad, I could not even get a word in to help defuse the situation and discuss the issue. He then told me I needed to find someone else to get my work done. I was dumbfounded by his actions as the company president. Frankly, I would not recommend this company. The staff is young and immature and I do not think they can be trusted. I'd recommend you work with someone else.

They did a good job of cleaning my refrigerator and stove. They were not able to get much else done…read morein my house in the time allotted. He was supposed to return to finish but never came. Owes me money for the unfinished job and waiting but haven't received anything.

Very professional. Great job. Will definitely use them again! Thank you for all your help.read more

I used Clean Air Recovery and I strongly recommend against using them. Justin is a very poor…read morecommunicator. He doesn't respond to texts or phone calls, his mail box is always filled. My issue is that I'm am looking to get a receipt for the work done. I paid him at time of service and he promised a receipt and in over 6 weeks of requests he has failed to send one. He also took photos of the work and promised electronic copies which I have not received. The ceiling tiles in the basement were damaged by the solution that was sprayed in the duct work. I've asked him to address this but he has been unresponsive. His work was good and Justin is very passionate about clean indoor air but the amount of work getting a quote and trying to get information back from him is just not worth it. I'd suggest using a more professional company.

Justin and Hector were able to schedule an appointment for me within the same week, as we needed…read moresomeone to clean our vents as soon as possible. Justin was very communicative, both via text and phone. They brought in their commercial HEPA vacuum and did an excellent job, blasting air through the vents and showing us before-and-after photos. We are very pleased with the results, and our vents are now clean.

Our house is 40 years old. We never had the heating ducts cleaned and earlier this year I did a…read moreconstruction project in my basement that included drywall and drywall dust. I figured it was time. I spoke to Rick Drexler on the phone and he explained the whole process, and we scheduled a date a few weeks out to have them come and clean the ducts. The three man crew showed up at 9 AM and were very courteous - they all introduced themselves by name which is nice if you're going to have a crew in your house for 3 to 4 hours. Emilio was the foreman, but they were all nice and helpful explaining what they were doing as they go through your whole house. We all did a walk-through of the house from the second floor down to the basement. Counted all the ducts -intake and outtake. Then they brought in the equipment, a big vacuum that goes down in the basement that sucks up all the dust and debris. They make a few holes in your heat runs and cold air intake runs in the basement. That's where they insert their vacuum. They seal up these holes afterwards. They basically put a blue sticky film over all of the ducts in the house and then blow down from the second floor everything down to the basement. Then they use the vacuum in the basement to clean everything out your main runs. While they were here, I asked if they could also clean my dryer vent duct. They did and you'll see the results of that too. The pictures I've attached were some that I took and a couple that they took to show the before and after of the duct work. They sprayed a "fogger" spray in each vent to help prevent dust and bad stuff from accumulating for a few years. All told - it took three hours from start to finish and we are very pleased with the outcome. As I said it's been 40 years for this house so it was way overdue! They also do other services such as mold remediation, carpet or tile grout cleaning, and remediating water damage. They did a great job and I would highly recommend Jet Dry to do work in your home!

Last Fall and Winter found me touring three different hospitals with a lung disease I didn't know I…read morehad. My years restoring old houses seemed to be the base cause, but the issue of mold was in the mix. I had my home tested, and it indeed had a mold problem. From a hospital bed I looked for a company to solve the problem, and Jet Dry was my choice, and a good choice it was. They did even more than the estimate included, and when I did come home, the basement had been totally cleaned and coated with mold killer. They used various methods, and when re-tested, my house was free of mold. Very nice staff, and a most reasonable price, and I highly reccomend them.

We used Paul Wilson and Attic to Basement Solutions to repair our basement cinder block walls, then…read moretreat for mildew, and then paint. The transformation is AMAZING! They are very communicative as to when you'll be scheduled, and then stick to that schedule -- they worked us in with very little notice for the quoting and then completed the work quickly and efficiently. They came referred by a friend, so to be honest I didn't have anyone else quote -- the pricing was so reasonable, I didn't feel compelled! I would use Attic to Basement Solutions again without hesitation, and hope you'll give them a call, too!

I was so pleased with Paul, Pat & Nate at Attic to Basement. They're responsive, thoughtful, and…read morethorough. They are also very reasonably priced while providing excellent quality. I had to take care of some mold in my attic prior to getting new insulation, and they were able to schedule me quickly. I am a realtor, and it's no wonder Jamie Coonan and his crew are often recommended by agents in the Greater Rochester Area. Just fantastic to work with and I will recommend them to all of my clients who need clean outs, mold remediation, waterproofing, and ventilation improvements. 5 stars all day long!!

We had water seepage from bathtub through a kitchen light fixture…read more Michael Shultz of Paul Davis Restoration came out promptly, was very clean and polite, and did measurements of humidity and dampness of ceiling. He didn't try to push extra work on us. Told us how to dry the very small area of damage ourselves. Recommend them highly.

I had a water main break in my home and I had three floors with water damage. My insurance company…read moreselected this company to assist with the water damage. I'm so thankful they chose this company for me. They were extremely accommodating, professional, friendly, and followed the Covid protocol consistently. The entire crew went beyond exceptional service, but Jack, Alex and his assistant left me with a grateful perspective of your company. I don't ever want to be in a position where I have to use this type of service, but if I did I would certainly use Paul Davis Restoration. I rate the service I received 110%. Thank you and I wish your company and the entire crew continued success.

I can't say enough great things about this company. The project was completed quickly, with…read moreexceptional craftsmanship and the best customer service I've ever encountered when dealing with contractors. Lowell, the owner of the restoration company, and Alyssa who was taking care of mold remediation and customer service - went above and beyond. Lowell's expertise and desire to take care of customers issue, and Alyssa's communication were second to none. They've always showed up on time, completed everything quicker than expected. Lowell has also included few complimentary extras for me, which was such a great surprise. I highly recommend Lowell, Alyssa and their crew.