I called to make an appointment for a primary care visit at this office…read more The receptionist picking up the phone was so incredibly rude, I don't think I want to patronize this practice. Maria was hostile and snippy for no good reason, lying and giving false information out to would be patients. Shame on the office manager to put this unhelpful, insufferable woman in this client facing role.

Always like this location. My Dr is amazing, really takes her time to listen and asks questions as…read morewell as follows up from previous visit s. Generally cares about the patients health. The young lady that drawer blood is also great in what she does. Very engaging, nice personality and caring as well.

The absolute worst office I've ever dealt with in my life. Numerous people behind the desk made me…read morecry and I never have cried in a doctor's office. They are insanely rude. They do not follow up. I even got a call one time yelling at me because I requested a referral for PT when I fell and sprained my ankle and wrist. Dr. Ningthoujam tries her best but she's totally overwhelmed with the number of patients and frequently never emailed me back after multiple times of trying to contact her. Stay far far away from this place. My kids even had their pediatrician here and Dr. Igel was great but was never there so I ended up at Urgent Care most of the time. It's not run well and has such disgruntled workers it's a place not to go.

Where to begin...? I had a traumatic amputation Dec 2014 and this place was recommended by the…read morehospital for rehab. I needed wound care and fitting for a prosthetic and needed to learn to walk again...Got there and have to stay staff there will stick out in my mind for life because of the great care and encouragement they provided for the year I was there. In rehab there were so many that made getting up and trying worth it...Enrique and his team were AWESOME to me and for me. He and the small crew that worked with him got me where I needed to be physically and mentally. Traumatic amputation is a serious event and these guys kept me on track. Now for the BAD in rehab..Hazel and her useless cronies that don't know anything about rehab or even the people they are supposed to be caring for. In a meeting, Hazel who is supposed to be the 'head' of rehab HAD NO CLUE which leg I had amputated!!!!! She really had no clue! Her assistant Andre failed my K-test because he had NO CLUE how to administer the test and failed to READ THE INSTRUCTIONS....that being said, Enrique and his team (God bless each of them, you know who you are) will make sure your rehab needs are met. AVOID Hazel and anyone else she recommends because they know NOTHING about what's really needed for rehab Nurses and support staff were FANTASTIC!!! My nurses on the 2nd & 4th floors are AWESOME to say the very least. You've got patience and caring and I thank you Last but certainly not least is Yvette who takes care of daily operations at the door. THANK YOU for always smiling every morning and being such a ray of sunshine to everyone. Our chats in the mornings meant a lot especially when I'd get the weather report from you lol You are one of the people that make this place tolerable Big thanks to Housekeeping from the Boss Lady on down, you're all great I would have given 5 stars but the Head of Rehab and the Administrator leave this place lacking in so many ways.....if they are both replaced by competent people, Manhattanville can bring itself up to 5 stars easily

I visited my father there the other day and I must say I was horrified. He was threatening to leave…read moreAMA (against medical advice) and while I advised against this because he is currently unfit to live at home I can sympathize with why he wants to leave. The room is small, filthy and badly needs painting. My dad has a room mate who had the television on so loud I could barely hear my dad speaking but I heard enough to gather that there was a fist fight involving others who came into the room the previous night. Needless to say he doesn't get much sleep there. There is a toilet in the bathroom but no sink. This facility is a hellhole and not a place where people can heal. We are desperately looking for another place where he can get the care and rest he so sorely needs.

Had a great experience here. The facility is very clean & spacious…read more Had a terrible fall, came in right away. Staff at the front desk helped get me checked in asap. Waited a bit, only because there might've been just a few doctors that night. Dr Laura was exceptional! Very kind & gentle with my situation. Listened! & answered all my questions & concerns, didn't rush me at all. She wrapped my foot up with such care! I really appreciate her & what she was able to do! They provide a wheelchair to help you into the room to see the dr & X-ray room. The gentleman who took me around was so kind! Despite my injury I really was very glad i came into this urgent care to help give me answers on what I should do next! After checking out I got a list of the drs I could see next that accept my insurance, Very helpful!

I rammed my finger and my hand began to swell. Before coming to this urgent care, I checked their…read morewebsite to make sure they do x-rays and their website stated they did. Once in a room, I'm told they don't have their x-ray person there today and want to send me several miles away to a place that does x-rays after my visit here. Extremely inconvenient and false advertisement on their website.

We have been taking our daughter since she was a newborn (she's now 7) and have seen Dr. Rodriguez…read moreand Dr. Oppedisano mostly. They are always attentive, responsive, kind and efficient. The front desk staff is usually cool too, especially when scheduling appointments.

The front desk person is incredibly rude, has so much attitude, and was talking about me to the…read moreother receptionist when I was standing right in front of her. She's rude on the phone as well. We are going with a different pediatrician. I would give zero stars if possible.

If you want to GET sick, this is a great place to visit…read more Basic rules of hygiene are completely ignored. Think Third World. * Staff come in sick and don't wear masks. * Basic things like soap and toilet paper are stolen regularly, but no one has thought to mount them to the walls. * hour long wait times, even with an appointment * calls from staff reminding you of appointments you never made * All the patients in the waiting room are hacking a s wheezing, but not a sign of a mask anywhere. The office manager, Charina, is great and does her best under what are at best described as substandard conditions.

I have a high tolerance for the bull you know what, but this place has so many different…read morepersonalities it's so confusing and makes it super hard to write a review. Someone treats you nicely and with respect while another person does the complete opposite! Anyways the dermatologist Vivian is a sweetheart and is very gentle and made me feel super comfortable which is a plus. That's all I can really say about this place.

I'd heard great things about NewYork-Presbyterian Hospital on TikTok, but my experience was…read moredisappointing. Maternity: They calculated my due date about 15 days earlier and then told me they didn't have any availability, even when I told them my first child's due date was much later than the manual calculation. Billing: Separate instance, I was charged an extra amount on top of my insurance out-of-pocket maximum. I called their billing department, and the explanation was that it's "always the patient's responsibility to cover the NY surcharge tax." When I looked it up, it appeared that "insurance generally pays for the New York State Health Care Reform Act (HCRA) surcharges as part of the covered service cost." I contacted my insurance provider, and they confirmed the tax had already been included in the payment sent to the hospital over a month earlier. After I called back, they said the tax was applied automatically, but they checked again and confirmed my insurance had already paid more than the agreed amount, so they removed the tax. I can't imagine I'm the only person who's gone to the ER with insurance, and all patients may be automatically billed additional charges beyond their out-of-pocket maximum. For comparison, I've also been treated at NYU Langone Health and didn't encounter the same billing issue. Tip: Double-check your bill against your insurance EOB before paying.

Spent 8 hours in the ER WAITING AREA HAVING A MISSCARRIAGE. was never given a room, pain…read moremedication, OR an ultrasound not even a cup of water in those 8 hours . from 4pm to 1am WAITING for an ultrasound of my stomach WHICH NEVER CAME. they didn't want to discharge me because "they wanted to make sure nothing ruptured and there was no internal bleeding" So instead they sat me for 8 hours free bleeding thru my pants. stayed i could not eat or drink because it might affect the ultrasound THAT NEVER CAME. i left at 1am NOT because i was discharged. BUT BECAUSE I FAINTED AND THEY STILL WANTED ME TO SIT THERE AND WAIT FOR THE ULTRASOUND AFTER 8 HOURS OF BLEEDING. unless you want to DIE in the waiting area, Do not come here.

Spent 8 hours in the ER WAITING AREA HAVING A MISSCARRIAGE. was never given a room, pain…read moremedication, OR an ultrasound not even a cup of water in those 8 hours . from 4pm to 1am WAITING for an ultrasound of my stomach WHICH NEVER CAME. they didn't want to discharge me because "they wanted to make sure nothing ruptured and there was no internal bleeding" So instead they sat me for 8 hours free bleeding thru my pants. stayed i could not eat or drink because it might affect the ultrasound THAT NEVER CAME. i left at 1am NOT because i was discharged. BUT BECAUSE I FAINTED AND THEY STILL WANTED ME TO SIT THERE AND WAIT FOR THE ULTRASOUND AFTER 8 HOURS OF BLEEDING. unless you want to DIE in the waiting area, Do not come here.

Went to the ER...stay alive---do NOT go there, this is second time we had a horrible experience ---…read morefirst time (7 years ago) we were given another person's diagnosis! --- we went back yesterday because it is nearby HUGE MISTAKE... The first ER entrance area is open and not crowded (even if you cannot stand straight you must wait in line standing) and there you register thinking that this is the only wait (two hours) but there was 5 hrs more inside... Once we entered to main ER area we were cramped into a passageway, chair next to chair as beds with screaming patients are rolling by., totally UNDERSTAFFED, apocalyptic hell, waited 7 hrs with 84 yrs old father in horrible pain on left side, he could barely walk, finally (6th hour) without proper exam/no bloodwork/no x-ray/no scans/no urine test he received bunch of painkillers and was discharged with paperwork noting that his right side (not left) was impacted!!! next to us was a man waiting over 7 hours for a cat scan and MRI; we were crowded with super sick people; staff is kind but they should not take patients as they cannot attend to them correctly and make egregious errors; we left with no tests, same pain is back even worse today ------ AVOID this HELL take an uber to a different ER anywhere but here!