This is my first time with Laser Hair Removal. I decided to…read moregive Laser Away a try to have underarm hair removal. I'm glad I came here. I booked a consult appointment and after l spoke with Zuki, She walked me through every step of the way and was very informative on what l would expected during the procedure and what to expect after. I booked for the very next day!! I had a great experience here at the baybrook location! The whole staff is super friendly and kind. My Nurse was Shanice, and she was wonderful. We had a great time. I love her. Thanks so much Laser Away Baybrook for the incredible service, really looking forward to the rest of my sessions!!

Kristin is absolutely amazing at her job! I'm just not sure that I'd recommend this company…read more Appointments are difficult to make, I've never had an appointment actually start on time (not at all Kristen's fault), they're pricey and upsell ( I was quoted an introductory rate of $7PU but that week they had internet issues and when I went back to review my paperwork, it was at $9PU. The app doesn't show you how much you have left. The financing company is difficult to reach. I had an initial issue with Lainey talking to me crazy/unprofessional but luckily the regional or district manager was there and extremely kind and resolved the issue. I love Kristen but I just don't know that I'd recommend this company. Perhaps I'd recommend her services, just at a different location.

Dr Mia is extremely kind and did an excellent job cleaning my ears, she is knowledgeable and…read moreprovided excellent advice for ear care.

I received an amazing, hydrating facial from Alexis... she informed me of my skin conditions and…read moreeducated on solutions. After about 2 sessions, I was able to get my acne under control, in addition to their facials I received a massage which put me right to sleep. This spa is well equipped with more services than just facials, they also have Botox, Fillers, and membership packages that fit all your beauty needs!!

Update review: My appointment was scheduled for 11:55, I arrived at 11:30. Another customer came…read morefor her scheduled appointment at 11:30. We both were waiting and trying to contact through text only. I finally received a response through text that the aesthetician was running behind and will be here shortly. At 12:09, the door opened, and another customer was leaving. The time we were waiting, we thought no one was here. Due to the lateness, the aesthetician should have kindly apologized and let us know that she was still with a customer and would be doing our service soon. This time, it was not a good experience. I felt uncomfortable, and she was not friendly enough to get me in relax mode. In the future, I will stick with making my appointment with Danielle. The good thing is they did give a $10 credit. I was going to cancel the membership but I'll hang in.

Karin did another great job on my legs and arms. Recommend going to Hello Sugar and ask for…read moreKarin!!!!

I am very pleased with the location and professional atmosphere. I've had Coolsculpting before but…read morenever so thoroughly! Crystal is engaging, informative and fun to interact with while receiving treatment.

I signed up and entered into a contract where my underarm treatments would be every 6 weeks. Then…read morearound my 3rd treatment, I was told the policy had changed, and treatments could not be scheduled sooner than 8 weeks. My contract has since ended, and I would say that I'm only about 60% hairless in my underarm. And I'm referring to black hair on white skin. It was wrong to switch my treatment intervals mid contract, esp. without a price reimbursement. It's also wrong to ask a (former) client to pay a maintenance fee when you didn't make good on the contract. I will concede that every technician I worked with was pleasant and helped to make the experience pleasant.

I have been going to Pam for about four months and could not be more pleased with the results!…read more I've been plagued with facial hair for my most of my adult life and it seemed to be getting worse. I have turned a corner and now can see the end in slight! Electrolysis works if you follow directions and get treatment. I've spent far less than I would have thought to achieve the results that I have. Pam is very sweet and compassionate and always very pleasant. Her office is very clean and comfortable and there is more than adequate parking and is located in a safe location.

I have gone to 3 electrologists, and found Pam last, and have been seeing her since the mid-90s. I…read morehighly recommend her.

I received a Brazilian wax yesterday by Whitney , she was a 10/10 !!! She was so great. This was my…read morefirst time at this location & whitney did an outstanding job ! She is now my new waxer !!

I've gone to multiple European Wax Center locations and had two or so great waxers that would…read moreeventually leave and I'd have to find someone new. In my search of finding someone I came across Ally at EWC Bay Area and she is the best I've ever had. I just wanted to make sure I shouted her out on here. She truly makes your wax painless, even if you went a whole quarantine and some months without an appointment. I figure I'd be softly cursing after every pull, instead we were chatting it up about traveling and different adventures we've had. I don't know how she does it lol. Something like magic! If you're looking to get waxed, I'd call and inquire about any remaining spots. Other than that the location is clean and the front desk has great customer service.

I found Natalie through Yelp and I was not disappointed in the slightest…read more I got my underarms wax and I have a really low pain tolerance but omg i did not feel any pain at all when she was waxing me. She was so professional and quick. At the end she even took the time to pluck the leftover hairs (usually I don't let anyone do that because like I said before I have a low pain tolerance) but the way she did it was so painless. Idk what kind of magic she had! I will definitely be coming back here!!

I am so happy I found Natalie! I am new to the area and decided to try out Natalie because of all…read morethe great reviews on yelp for a Brazilian Wax. Natalie is awesome, nice location, reasonably priced, and does an amazing job. I will be a regular customer of Natalie's from now on!

Stopped by to get my eyebrows threaded and tinted today after returning some items at Sephora. The…read moreyoung lady that did my eyebrows did a great job! She was also super courteous as well as quick. I appreciate that she told me how long she was going to leave the tint on instead of just leaving me there waiting and wondering. 10 minutes. I don't even think it actually took that long. My eyebrows looked perfect once she finished. Great shape, color and everything. Initially when I looked in the mirror I thought my brows weren't dark enough. I typically like to get them darker so they'll last longer BUT as I was at the register, I viewed their price list. They have unlimited threading and tinting packages! Woohoo! So perfect for me! I didn't buy one today but I definitely plan to do so. With an unlimited deal, I'll no longer have to stretch my tintings between visits. I can just return for re-dos. Also, the place is clean, calm, and quiet. Glad I stopped by today and I look forward to returning . Also, glad I didn't read the reviews before stopping in. Wow! They're all so horrible but they're also pretty old so I'm glad I'm able to leave this fresh new 5 star review for them.

The young lady that did my brows was having a phone conversation during my entire appointment…read more That's probably why she missed some pretty obvious areas and thinned one eyebrow more than the other. I said I like how they are but "clean them up". She talked the entire time using her earbuds so I'm sure she was distracted. I won't return. My fault for not checking reviews before going. The only good thing about this place is the location to the entrance of the mall and that you can walk in for an appointment.