I have visited this clinic many times for routine PET scans and have had the pleasure of having…read moreSarah S as the person taking me through the exam. Sarah is so warm, welcoming, and pleasant it helps make what is a stressful process a little easier to take. I really appreciate her calm and friendly manner. Thank you Sarah for being such a wonderful person.

I had a good experience with the technician but trying to get my FFR results. It has been 2 weeks…read moresince the procedure and they keep promising me last week that it will be done. Considering it's for my heart it is disconcerting that no one has reached out or signed my results to the doctor. This is uncalled for something that is considered urgent!!! I can't believe how horrible they have treated this situation . I would never use any of their facilities again. It has caused me anxiety and depression!!!! If only I can put 0 stars I would

When I needed occupational therapy (OT) after surgery for my left hand, I knew how well Tammy and…read moreHaley treated me after I had the same surgery for my right hand and saw them for (OT). It was a no brainer to go back to them for needed (OT) for my left hand. They are patient and know how hard to push you to get better. They are personable and I would highly recommend them for hand therapy. Both hands were back to normal after I was done with my therapy.

Michelle, the nurse coordinator made everything run so smoothly. After check-in, we were promptly…read moretaken for registration then I was shown to a private waiting room until my ultrasound. As I was taken back to the ultrasound room, it looked like a massage room with calm, low lights, which made for a relaxing setting.. Brittany, Ana, Maureen and Dr. Lopez worked seamlessly with great synchronicity and flexibility. Keen to adapt and reassess as needed to ensure the best and most time saving experience for the patient. I recommend this facility 10/10.

They took my partners driver license and insurance card to scan and never returned it. They said…read morethey didn't know what happened to them. If they gave them back to another patient they now have his home address, health insurance ID info. This is not only a potential for identity theft but seems to be a HIPPA violation as well! Will definitely be filing a formal complaint. We've been to several of their facilities and have never had a positive experience. Time to find another radiology facility other than Rayus! They don't even deserve one star but zero isn't an option.

I went to this particular Rayus because the staff are very kind and friendly. That's why they got…read more2 stars. It's been nearly 3 weeks and I have no mammogram results. I called and was told they would expedite them and call me back today - - well, it's tonight and no call. I've checked the patient portal. Nothing. Somehow I'm sure that they already billed my insurance - - they get paid whether we see the report or not - - something needs to change. I will find another facility from now on. Unfortunately I will have to continue there for my bone density if I want to continue getting comparisons but everything else will be elsewhere.

I've been using them for 15 years. Two of my doctors are part of this large network of doctors and…read morefacilities that I have used are excellent. They have doctors in many specialties and multiple offices. My primary doctor has someone on site to do blood draws for tests. I trust them explicitly.

MSPB is my place to go for all my imaging! Love the staff and the radiologists reading have always…read morebeen on time.

i catrina rumph appreciate the staff.they all make you feel welcome&comfortable,especially when it…read morecomes to any questions or concerns of what you are signing or need understanding of,employee"spencer"is patient&willing to assist you with answers,cassandra &vil are very efficient representatives&tech. "rodney" was very efficient in letting us know how much time our mri would take&assisted us with patience of any cares,concerns&questions after all was said&done.great environment.thanjs you all.i give a perfect rating for this establishment.they also try to accomodate in your best intersest of appointments for you.

I came with my husband for a procedure he needed. It was easy to make an appointment…read more He had to wait in line first to give his ID and insurance cards. He was given a tablet to then fill out and correct paperwork. There were some major errors on it -- like saying he was female (!). After filling out and signing the various consent forms, he returned the tablet to the desk. Then waited to be called. He was called to one of the windows -- there are 7 -- to get his ids returned. Then back to waiting to be called for the procedure. The scan itself took no time at all. After the procedure, he had to get back in the first line to ask for the results disk that the doctor had wanted. Back to waiting -- they said 10 minutes. But it's been a lot longer.... Considering how many people they were serving, the whole experience didn't seem that long. They do appear to have a system and seem fairly organized. The wait for the disk has now been longer than the prep and the wait for the procedure!

Visited this diagnostic center for a scan as prescribed by my doctor…read more Minimal wait time to check in and get a tablet to populate information and consent form fields. The technician performing my scan was mechanical, lacking any personality. Scan completed and I had to stand in line to request a disc of my procedure and then at the desk I was told to have a seat and wait 10 to 15 minutes for a disc. (Waiting now ... if it is any longer I'll edit this review) Update ... my 10 - 15 minute wait turned into a 50 minute wait.

On December 16th, 2021, I went to Wellington Regional Medical Center Outpatient Diagnostic Center…read more(ODC) for mammograms and ultrasounds. My experience was wonderful. Starting with scheduling, Karen was very patient with me, fitting my busy work schedule with the testing schedule. Angelica greeted me nicely upon arrival, and sign-up was easy and short. I did not have to sit and wait. Right away, Narkeisha, the mammogram technician, came to pick me up explained the procedure to me regardless of my clinical background. Then, Natalia greeted me and was very professional for my ultrasound. The completion of both tests was under one hour. I did not experience any long wait. Great experience. This place is fantastic. I would highly recommend it for your no-delay testing. I am so glad I chose (ODC) and would highly recommend it to anyone.

Had a 1pm appointment, had to wait 30 mins before being taken care of. Once called to the mammogram…read moreroom, the experience was painless and uneventful. The wait was long and that is why I gave a 3 star rating. I didn't think they were so busy that I had to wait. As you can tell, waiting is not something I like to do for a long time and in an empty waiting room, 30 mins felt like forever.

In the last month my wife and I have had a total of four tests run at Diagnostics of America in…read morePalm Beachy County. These facilities are very modern with state of the art equipment. The staff are efficient, friendly, and knowledgeable. At all four appointments we were called a couple days ahead to explain our copay, then sent reminders, at least twice, then taken ahead of schedule at each visit. Pretty impressive. My last appointment was for an MRI where I needed an IV to administer a dye. I have an emotional reaction to IV's where I often pass out. I told Claudia and Joe (the technicians). They handled it flawlessly. You could not even see a needle mark the next day. They thought it was no big deal. Believe me, it was.

Terrible service this morning. Was made to wait almost an hour, in their crowded waiting room, with…read moremy mask on and no word from their staff. I finally walked out without getting my scan. This was at 6080 Boynton Beach Blvd. They called me just before I got back home and tried to make it look as though it was *my* fault for not complaining to them at the front desk before leaving. Wrong. There were people in line at the front desk, and I had already seen them shoo away other patients who tried to approach with questions after checking in. BOTTOM LINE: They're making way more appointments than they have the capacity to service. Also, there is no way to file a complaint by telephone with them. Call their number and you get the infamous "our menu options have changed" greeting, but none of those options involve feedback on their service (or lack thereof).

Every bit of my first impression of RAYUS experience was great, from the phone scheduler who helped…read moreme make an appointment that fit around work... to the receptionist who checked me in efficiently and quick... to the facility itself; clean, bright, spacious, and nicely decorated so you're not just sitting and waiting in a sterile space. Second impression was less than perfect, and I figured out why they call this the waiting room. Thank goodness I made my appointment for "first" thing in the morning. Even with an 8am appointment, I was nowhere near first in line, and didn't get called back until 8:15. Not horrible, but definitely not ideal. Heading back in for my X-Ray, I found out that back of the house is every bit as friendly and efficient as the front. Out in literally 5 minutes.

I will never go back to this place I had appointment for 12:45 their systems were not working how…read moreshe checked me I don't know didn't ask for my insurance so I sitting there waiting I see people who were in front go in so I think I will be next now its 1:30 I go to the ask what is going on they said sorry we will check so now I am really piss it 1:45 they tell me we can't take you there is a problem we need to call your doctor I was so piss I told them to forget it I will never be back and you don't charge me