If I had other options to choose from I would never go back to this place. Unfortunately I'm…read morelimited by my insurance company. Spent 45 minutes on the phone to make the appointment and was told I did not need a referral, confirmed my appointment and then get to the facility only to be told I need a referral. Total lack of communication and a waste of my time.

Let me start off by saying that the nuclear technician Sarah S and the CT technician were kind and…read morepatient with my elderly mom. My issue is with whoever makes the appointments. Originally, I booked two appointments for my mom one after the other because her mobility is limited. I was never told that my mom needed to fast for either test. Then someone called me on Saturday night to confirm the appointment and mentioned fasting. The appointment was for 11:00 because fasting was never mentioned. I then changed this appointment for 7:30am. That is when the scheduler said that my mom could not have both tests on the same day. After a nuclear test, she needed 48 to clear the stuff out of her system. So I made the second appointment for two days later. Mind you, I had driven 3 hours to be with my mom and having appointments two days apart was a great inconvenience for me and my mom, who has trouble with mobility. I then got mom to her first appointment and was told that both tests could have been done on the same day. I was given the wrong information. So I went to the front desk and asked about changing the appointment for the following day (they were booked for the rests of that day). I then had to shlep my mom back in the pouring rain to get her second test. The worst part is that she became confused and was convinced that she took the wrong test. Your schedulers need to get their act together and know what they are talking about. As for wait time, we hardly had to wait at all - so that is a positive.

Went today for my annual mammogram, plus a bone density test. I was greeted cheerfully and made to…read morefeel welcome. A lovely woman checked me in immediately, then took me back to the waiting area. I only waited 5 minutes, and had the mammogram by a darling woman who was professional, efficient and kind. Then was taken to the area for the bone density test. Again, was seen quickly, the technician was terrific...asked if I had questions, and if I was comfortable. I was done and out in a hour and even though I go every year, they seemed exceptionally on top of their game today.

Michelle, the nurse coordinator made everything run so smoothly. After check-in, we were promptly…read moretaken for registration then I was shown to a private waiting room until my ultrasound. As I was taken back to the ultrasound room, it looked like a massage room with calm, low lights, which made for a relaxing setting.. Brittany, Ana, Maureen and Dr. Lopez worked seamlessly with great synchronicity and flexibility. Keen to adapt and reassess as needed to ensure the best and most time saving experience for the patient. I recommend this facility 10/10.

I went to this particular Rayus because the staff are very kind and friendly. That's why they got…read more2 stars. It's been nearly 3 weeks and I have no mammogram results. I called and was told they would expedite them and call me back today - - well, it's tonight and no call. I've checked the patient portal. Nothing. Somehow I'm sure that they already billed my insurance - - they get paid whether we see the report or not - - something needs to change. I will find another facility from now on. Unfortunately I will have to continue there for my bone density if I want to continue getting comparisons but everything else will be elsewhere.

I had a very disappointing experience at Rayus Radiology, Wellington FLa. I arrived on time for my…read morescheduled appointment and was waiting to be called back when I was unexpectedly called to the front desk and informed that the medication required for my test was not available. There was no prior notice, and no one contacted me ahead of time to reschedule. This caused a major inconvenience and wasted trip. I hope the office improves communication and ensures necessary medications are in stock before confirming appointments so other patients don't experience the same frustration.

I've been using them for 15 years. Two of my doctors are part of this large network of doctors and…read morefacilities that I have used are excellent. They have doctors in many specialties and multiple offices. My primary doctor has someone on site to do blood draws for tests. I trust them explicitly.

MSPB is my place to go for all my imaging! Love the staff and the radiologists reading have always…read morebeen on time.

i catrina rumph appreciate the staff.they all make you feel welcome&comfortable,especially when it…read morecomes to any questions or concerns of what you are signing or need understanding of,employee"spencer"is patient&willing to assist you with answers,cassandra &vil are very efficient representatives&tech. "rodney" was very efficient in letting us know how much time our mri would take&assisted us with patience of any cares,concerns&questions after all was said&done.great environment.thanjs you all.i give a perfect rating for this establishment.they also try to accomodate in your best intersest of appointments for you.

This was my first visit to this site. I was very disappointed on the attitude and care by the xray…read moretech. I normally go to the Glades site. They have always been very caring and gentle. I went in for a mammogram. Went I told the tech that the corner of the machine was under my arm pit she seem to disregard what I had to say and pushed my shoulder forward! Not nice! I will not be back to this site even tho it is right down the street from my house. I only wish I got the name of the tech.

This location is well kept and well maintained. The employees are courteous and professional. I…read morehad a 6 PM appointment for an MRI. They took care of me right away after I filled the paperwork with my personal and health insurance info. After months of shoulder and spatula pain, I'm happy I got an MRI done. I need to get one more done next week, and I have already made my appointment for next week at this location again. It was my first time ever getting an MRI done, and I was a bit nervous. For the first timers my advice is just close your eyes the entire time. I didn't want to know how small the space is. Second of all the music they give helps, but the noise is still loud, so don't freak out. Lastly, wear comfortable clothes and if it makes it better, take off your shoes before laying down on the MRI machine. I was happy there were drinks waiting for me when the MRI was done. Their coffee machine and soft drinks in a mini refrigerator were a nice touch.~

On December 16th, 2021, I went to Wellington Regional Medical Center Outpatient Diagnostic Center…read more(ODC) for mammograms and ultrasounds. My experience was wonderful. Starting with scheduling, Karen was very patient with me, fitting my busy work schedule with the testing schedule. Angelica greeted me nicely upon arrival, and sign-up was easy and short. I did not have to sit and wait. Right away, Narkeisha, the mammogram technician, came to pick me up explained the procedure to me regardless of my clinical background. Then, Natalia greeted me and was very professional for my ultrasound. The completion of both tests was under one hour. I did not experience any long wait. Great experience. This place is fantastic. I would highly recommend it for your no-delay testing. I am so glad I chose (ODC) and would highly recommend it to anyone.

Had a 1pm appointment, had to wait 30 mins before being taken care of. Once called to the mammogram…read moreroom, the experience was painless and uneventful. The wait was long and that is why I gave a 3 star rating. I didn't think they were so busy that I had to wait. As you can tell, waiting is not something I like to do for a long time and in an empty waiting room, 30 mins felt like forever.

In the last month my wife and I have had a total of four tests run at Diagnostics of America in…read morePalm Beachy County. These facilities are very modern with state of the art equipment. The staff are efficient, friendly, and knowledgeable. At all four appointments we were called a couple days ahead to explain our copay, then sent reminders, at least twice, then taken ahead of schedule at each visit. Pretty impressive. My last appointment was for an MRI where I needed an IV to administer a dye. I have an emotional reaction to IV's where I often pass out. I told Claudia and Joe (the technicians). They handled it flawlessly. You could not even see a needle mark the next day. They thought it was no big deal. Believe me, it was.

Terrible service this morning. Was made to wait almost an hour, in their crowded waiting room, with…read moremy mask on and no word from their staff. I finally walked out without getting my scan. This was at 6080 Boynton Beach Blvd. They called me just before I got back home and tried to make it look as though it was *my* fault for not complaining to them at the front desk before leaving. Wrong. There were people in line at the front desk, and I had already seen them shoo away other patients who tried to approach with questions after checking in. BOTTOM LINE: They're making way more appointments than they have the capacity to service. Also, there is no way to file a complaint by telephone with them. Call their number and you get the infamous "our menu options have changed" greeting, but none of those options involve feedback on their service (or lack thereof).

The place is nice, seems clean but I hate the way they call you by your first or last name...what…read moreabout HIPPA? numbers might be a better option. I just sounds rude, like NEXT! Also Records Requests each time I call to request my records I am told ok, no problem, yet when I arrive to pick them up, they are not ready and I am forced to wait for extended periods of time, today I had to wait over 30 minutes (same as last time) for something that was previously requested, and I was assured would be ready when I got there to pick it up.

Every bit of my first impression of RAYUS experience was great, from the phone scheduler who helped…read moreme make an appointment that fit around work... to the receptionist who checked me in efficiently and quick... to the facility itself; clean, bright, spacious, and nicely decorated so you're not just sitting and waiting in a sterile space. Second impression was less than perfect, and I figured out why they call this the waiting room. Thank goodness I made my appointment for "first" thing in the morning. Even with an 8am appointment, I was nowhere near first in line, and didn't get called back until 8:15. Not horrible, but definitely not ideal. Heading back in for my X-Ray, I found out that back of the house is every bit as friendly and efficient as the front. Out in literally 5 minutes.