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    Advanced Diagnostic Group

    1.0 (1 review)
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    10 months ago

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    Akumin - Front door with address and hours.

    Akumin

    2.1(11 reviews)
    4.7 mi

    If I had other options to choose from I would never go back to this place. Unfortunately I'm…read morelimited by my insurance company. Spent 45 minutes on the phone to make the appointment and was told I did not need a referral, confirmed my appointment and then get to the facility only to be told I need a referral. Total lack of communication and a waste of my time.

    Let me start off by saying that the nuclear technician Sarah S and the CT technician were kind and…read morepatient with my elderly mom. My issue is with whoever makes the appointments. Originally, I booked two appointments for my mom one after the other because her mobility is limited. I was never told that my mom needed to fast for either test. Then someone called me on Saturday night to confirm the appointment and mentioned fasting. The appointment was for 11:00 because fasting was never mentioned. I then changed this appointment for 7:30am. That is when the scheduler said that my mom could not have both tests on the same day. After a nuclear test, she needed 48 to clear the stuff out of her system. So I made the second appointment for two days later. Mind you, I had driven 3 hours to be with my mom and having appointments two days apart was a great inconvenience for me and my mom, who has trouble with mobility. I then got mom to her first appointment and was told that both tests could have been done on the same day. I was given the wrong information. So I went to the front desk and asked about changing the appointment for the following day (they were booked for the rests of that day). I then had to shlep my mom back in the pouring rain to get her second test. The worst part is that she became confused and was convinced that she took the wrong test. Your schedulers need to get their act together and know what they are talking about. As for wait time, we hardly had to wait at all - so that is a positive.

    Diagnostic Centers of America

    Diagnostic Centers of America

    2.4(49 reviews)
    6.3 mi

    This was my first visit to this site. I was very disappointed on the attitude and care by the xray…read moretech. I normally go to the Glades site. They have always been very caring and gentle. I went in for a mammogram. Went I told the tech that the corner of the machine was under my arm pit she seem to disregard what I had to say and pushed my shoulder forward! Not nice! I will not be back to this site even tho it is right down the street from my house. I only wish I got the name of the tech.

    This location is well kept and well maintained. The employees are courteous and professional. I…read morehad a 6 PM appointment for an MRI. They took care of me right away after I filled the paperwork with my personal and health insurance info. After months of shoulder and spatula pain, I'm happy I got an MRI done. I need to get one more done next week, and I have already made my appointment for next week at this location again. It was my first time ever getting an MRI done, and I was a bit nervous. For the first timers my advice is just close your eyes the entire time. I didn't want to know how small the space is. Second of all the music they give helps, but the noise is still loud, so don't freak out. Lastly, wear comfortable clothes and if it makes it better, take off your shoes before laying down on the MRI machine. I was happy there were drinks waiting for me when the MRI was done. Their coffee machine and soft drinks in a mini refrigerator were a nice touch.~

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    Diagnostic Centers of America

    Diagnostic Centers of America

    2.7(31 reviews)
    6.8 mi

    In the last month my wife and I have had a total of four tests run at Diagnostics of America in…read morePalm Beachy County. These facilities are very modern with state of the art equipment. The staff are efficient, friendly, and knowledgeable. At all four appointments we were called a couple days ahead to explain our copay, then sent reminders, at least twice, then taken ahead of schedule at each visit. Pretty impressive. My last appointment was for an MRI where I needed an IV to administer a dye. I have an emotional reaction to IV's where I often pass out. I told Claudia and Joe (the technicians). They handled it flawlessly. You could not even see a needle mark the next day. They thought it was no big deal. Believe me, it was.

    Terrible service this morning. Was made to wait almost an hour, in their crowded waiting room, with…read moremy mask on and no word from their staff. I finally walked out without getting my scan. This was at 6080 Boynton Beach Blvd. They called me just before I got back home and tried to make it look as though it was *my* fault for not complaining to them at the front desk before leaving. Wrong. There were people in line at the front desk, and I had already seen them shoo away other patients who tried to approach with questions after checking in. BOTTOM LINE: They're making way more appointments than they have the capacity to service. Also, there is no way to file a complaint by telephone with them. Call their number and you get the infamous "our menu options have changed" greeting, but none of those options involve feedback on their service (or lack thereof).

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    Advanced Diagnostic Group - diagnosticimaging - Updated May 2026

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