They canceled my surgery 4 days before it was scheduled and confirmed and dropped me as a patient…read morebecause I reported their negligence and incompetency. It was my right, and I felt obligated to protect other patients being abused, to report Interventional Pain Solutions to health authorities and file for financial compensation for charges they caused. I stated I would first attempt to get my health insurance company to reimburse me. I just saw Dr. Daniel Bonis the day before some stranger I never heard of called me late in the evening after their hours. She didn't say who she was until I asked then rudely relayed that the owner, Dr. Zachary Lipman, won't see patients who have "threatened them." Apparently making them take accountability for their misconduct and pointing out medical malpractice is "threatening" because they know they are in the wrong over multiple mistakes. I discovered they were about to perform a procedure on the wrong vertebrae and it was the incorrect procedure! I have been a patient with IPS for 3 plus years and had a great relationship with my former PA, Melanie, at the Lincoln office before closing. I got along just fine with all the doctors at the Chico office. It wasn't until I complained to the manager about the behavior of the staff and numerous acts of malpractice by Dr. Omalade Maurice-Diya that there was a problem. The clinic manager, Kristi, apologized for all their misconduct and stated she would talk to Dr. Dina's rude, aggressive assistant because she had heard complaints about her before. I was just trying get reimbursed for the few hundred dollars I am due and my health insurance was most likely paying. How stupid are these people to bring a law suit upon themselves over that and me trying to get treatment they were denying me? What else are they hiding? It's all about to be revealed now, because, I am going to sue for a ton of money since my already delayed appointment was canceled and I have to start all over. They caused me too much stress, pain and wasted too much of my time. A line of integrity and ethics has been crossed. I now have to suffer unnecessary even longer because they are more concerned with saving their own asses. Dr. Bonis and I had a great conversation and he agreed I should have been getting better treatment and a surgery a while ago for the severe new neck injury. He said he would get me in for multiple procedures over the next few weeks and apologized for the multiple mistakes made. His assistant will be called as a witness as he was taking notes. I have a lot of documents as evidence so IPS basically screwed themselves. I also have a witness to all my conversations. My attorney warned me, after one of many ordeals, that they are shady and money greedy, trying to pull off ways to make me a cash cow at my expense. Apparently she was right! The ER doctors I saw, my primary doctor, my psychiatrist, my health insurance case worker, and the authorization department and other pain management patients, all urged me to seek out another doctor's opinion before getting any procedures. Thank God I double checked their work before they cut into me, despite all the attitude I got for wanting to check the suspicious misdiagnosis and incorrect procedure information. Their staff alone is another story. Extremely belittling, aggressive and unprofessional. Dont work in the medical field if you hate people! I'm appalled at their behavior and the countless ways they have harmed me and who knows how many others. They were incompetent on many levels, but causing me additional pain and suffering by denying a procedure they put me through hell to get was the last straw. They made multiple mistakes sending in my authorizations causing weeks of delays. So not, I'm not threatening, I'm promising, you will be sued IPS. Stop taking advantage of sick people for financial gain!

As a Employee and a patient of IPS Dr Lipman and the rest of the Doctors and employees are some of…read morethe best crew I have ever worked with or had the pleasure of being a patient of. I have been in the pain management business for about 28 years and have worked with most of the doctors in the chico, and Redding area and by far Dr Lipman is the best. He cares about his patients and always does his best to make sure the treatment is right for the patient. He has done several treatments on me with phenomenal results.

I'm 80 so I need help. They come 4 days a week. They are always prompt and they really help me out.read more

Our senior care needs have been very trying at times, when Visiting Angels came on board, they went…read moreabove and beyond to keep our family member cared for. All of the caregivers have been fantastic and helpful. Our family member is entering into hospice care along with the Angels by our sides. The Angels/Caregivers have a love for what they do and it shows in their work. The staff in Redding, Robert and Brenda, (I cannot say enough about Robert or Brenda) care about their caregivers and the people their caregivers are caring for. The service your company provides is phenomenal. You have a terrific group of people and they have all made a huge difference in our lives. With gratitude, my family is eternally grateful to Visiting Angels. What a company! What a Blessing! Thank you for your diligence, flexibility, and giving us a little peace of mind along this journey.

I was recently advised that I would have to leave my healthcare practice by March 2027 due to…read morecurrent staffing shortage and how hard it has been over the years to find and hire someone. I saw on Nextdoor a referral to a new healthcare practice called Juniper. It is only for seniors over 65 with medical coverage from Medicare and Medicare Supplimental plans. . They apparently don't take private pay, Medicare Advantage (so few people take that any way) or Medicaid. This set up was perfect with me and they are taking new patients. When you call to enroll it is followed up by a telephone consult that goes into great detail about the practice and it really worked for me. I like the fact that they did this pre-scanning so they didn't have to waste people's time. After that call, I received a prompt appointment and was able to fill out the enrollment form online. As usual with online applications, and often the ones on paper. There just isn't enough room to put down the information you need such as all your doctors, prescriptions and prior medical treatments. So after I I filled out my online application, I took information directly to their office that had all of that stuff so that I didn't have to waste time filling in all the details. I was hoping that they would be able to enter all of that information into their system before my first appointment. It had all been entered! So I just went to my first appointment yesterday with Kelly Morales, a PA (Physician Assistant) who was just wonderful. In addition, I did bring a paper copy of the additional information and again she was able to ask lots of questions directly from that detail. Being obsessive, I also took copies of my latest blood test, bone density test, my last colonoscopy and mammogram results. Again, she was just able to read down all of this information and ask questions. I felt it very important that I had that since I was changing a medical practice which had for 10 years worth of information. She has all of that detail that was relevant to now and the past history. She noted that most people who come in, their answers to doctors, medical procedures, and the prescriptions often end up with answers of " I don't know" which to me is very frightening. It sort of wastes that initial visit time. So we had a very effective first appointment. She was very thorough and I never for one moment did I feel that I was being rushed, which is actually my usual experience with physicians assistance, which is why I like them so much. I know some people are really wary of having a PA as your primary care person, but there is a doctor who is available for the more complicated thing. Please look up what the education requirements are for a PA. You will probably be stunned to find out how extensive their education and hands on experience needs to be before they get licensed. I think that should dissuade anyone from being worried about being treated by them.

Given the scarcity of general practice medical care in Shasta County, Juniper met my expectations…read moreand then some and I have high standards for people I trust with my health.

I had foot surgery June 7 and I decided to try this place for my therapy and they are awesome…read moreeverything from the office staff to those that are helping me get better. Recommend them very professional.

Dr. Gavin Harrell explains exactly what your problem is, develops a therapy plan for you,…read moreencourages you as you are performing it, patiently answers all your questions and concerns, and shows that he really cares. Its rare to find someone like him in today's medical community. I chose Burch because of what other people told me about Dr. Harrell, and they were right.

Service has been excellent! Appointments are timely and the staff is great. I have never had a bad…read moreexperience, in fact having had prior experience with private insurance I can say the VA system here in Redding so much better.

Excellent compassionate care for those who have served in defense of our nation. First class…read morefacility reflects the importance of the VA mission of service to servicemen and women.?

Best primary care in the county if not all of the north state. Affordable,and a really caring staff.read more

They refused a simple mono test because they close at 6pm. We arrived at 5:20. Truly UNCARING AND…read moreUNHELPFUL.

Having been with this doctor for a couple of years now I can say with certainty that this is the…read moremost caring physician I have had the privilege of seeing. I'm almost 70, so I've seen more than a few over the years. He takes as much time as is necessary to discuss your issues and concerns, listen to your questions and go over the meaning of your labs etc., the opposite of so many doctors who- a. will discuss one issue and tell you to make another appointment for discussing your second issue or- b. crashes into the room, talks rapidly and impatiently, welcomes no questions and gives you his/her standard 5 - 6 minutes before hearing him crash into the next room for similar treatment of some other poor patient.

We never heard of a physician who directs the patients to attain medications…read more directly from the insurance's formula list. The provider does not have the staffing or time for "Prior Authorization(s)". The provider welcomes a copy(s) of  the preauthorization from the previous provider. This is NOT productive or  conducive to quality patient-care. We should not have to pedal this kind of  expectation! Working as a team with elders, family members/care givers; other specialists is part of being a geriatric provider.

Kind. Thorough. Pays attention to what you're saying. I was able to get the help we needed for my…read moreelderly family member

My husband and l are enormously pleased with our doctor,Christine Liwanpo…read more The office is friendly and totally helpful. We feel as though we as patients are being taken seriously, and that it matters how we feel about treatments and medications, we have never had this feeling before. Doctor Liwanpo is young and extremely well informed , she welcomes questions and encourages collaboration. She goes out of her way to accommodate her patients, follows up in a timely manner with test results. It is totally refreshing and encouraging to see medicine being practiced in this manner. Robert and Regina Hermanek