I called for service on Sunday and they would have come out but I did not need emergency service…read more I set an appointment for Monday for between 1-2 to fit my schedule. They were so quick to respond to my emails and to accommodate my work and travel schedule. Keivin called and advised me they would be there approximately 1:45. They arrived, diagnosed, explained, and fixed my problem quickly. Keivin was so professional and courteous. I highly recommend them. I am a single woman and felt very comfortable with them in my home. I want to thank them for their wonderful service.

Keivin did an awesome job. I requested several quotes from quite a few companies and decided to go…read morewith his. The cost was comparable to other quotes and he was knowledgeable without sounding like a salesman. He let me know every time he would beed to do something that was noisy. I am happy to have hired them.

L & K was super responsive and their guys came out quickly on a rainy day! They were so kind and…read moreexplained everything to us clearly and told us how to take care of our AC better. Appreciate them!

L&K installed my A/C package just under a year ago before it failed, I called him and told him…read moreabout my problems and he sent someone out to refill the refrigerant about 1.5 lbs but the unit has a leak in the coils, so he said he would contact Lennox for replacement parts after speaking to him over the course of a week he no longer answers his phone and his voicemail is full and will not answer any text messages, it has now been almost a month and I am no closer to getting my unit repaired, I have contacted the BBB and the States attornies office to see if anything can be done. I would not recommend dealing with this company!!!!

I am writing to formally express my serious concern and disappointment regarding the HVAC system…read moreinstalled at my property by Roosters. At the time of purchase and installation, I was verbally assured that I would be receiving a Tier 1 Carrier HVAC system. Based on that representation, I agreed to proceed and paid the full amount requested. I relied entirely on the verbal description provided, as no written documentation specifying brand or model tier was given to me at the time of sale. It has now come to my attention--while reviewing documentation during tax preparation nearly a year later--that the unit installed is a Bryant system, not a Tier 1 Carrier unit as promised. While I understand that Bryant is manufactured by Carrier, it is widely recognized in the industry as a Tier 2 product line. This is not what was represented to me when I made my purchasing decision. Had I been clearly informed that the installed unit would be Bryant rather than a Tier 1 Carrier system, I would have reconsidered the purchase, negotiated the price accordingly, or explored other contractors. I feel misled and taken advantage of, especially given the significant financial investment involved. This situation has caused me to question the transparency and integrity of the sales process. As a customer, I expect clear, accurate, and documented representations when making major home improvement decisions. Instead, I received only a total amount due and a verbal description that did not match the product ultimately installed.

Never showed up for the appointment. No phone call nothing. I think I will go to another companyread more

Just had work done on my ducting and very happy with the work done by Josh. Of course, the real…read moretest is in July-August but things do seem cooler in the parts of the house which were in need of repair. Very thorough inspection and he showed me the pics of the finished work and what he did, so no guesswork there

Called for service on my AC and Ervin was there Iess that an hour. Thankfully, it was nothing…read morewrong. Signed up did their maintenance plan to ensure if remains that when. Great job by Ervin.

As a brand new customer I contacted this business when my air went out during high heat and…read morehumidity!! They were generous in fitting me in on the same day which I really appreciated!!! Gave great explanation of problem and also consulted about an estimate on a new system as inevitably I know it will need replacement. No high pressure....just easy to understand and factual assessment of our needs. Many thanks!!!!!

Requested repairs to system and the tech insisted a complete replacement was needed…read more Another company came and completed minor repairs. This company was looking for the highest amount they could get. Not recommended.