Requested service for no cooling. Charged me $200 for a 55-5 capacitor that cost $30 at Home Depot…read more Low labor rate extremely high parts rate. Very knowledgeable and professional service technician.

Five stars is not enough! I want to give a huge shoutout to…read moreMike Booska at Chapman Heating, Cooling, & Plumbing in Columbia. Every year for my birthday, he treats me to the Comfort Club membership and personally takes care of my furnace and AC maintenance. Even though he's my son, I enjoy watching him work with the absolute highest level of professionalism and technical skill. He treats my home with immense respect (always remembers his paper shoes when he comes in), explains everything clearly, and represents Chapman beautifully. As a Marine veteran, Mike values home and country. I highly recommend asking for him if you want top-tier service!

Called this plbing referred by the City when they tried to flush the manhole accross the street…read more There was nothing weong on their side, so the City said to call a plumber. I called Sandbothe Plumbing and they came in the morning as promise. I have called 3 plumbers already and no one ever fixed it the way it was......except SANDBOTHE PLUMBING. And their price is very reasonable and affordable! Very prodessional. Now I can sleep tight knowing our sewer is clear now! I highly recomment that dont use any fly by night conpanies! You will lose more money in the end!!! One charged me a $1050.00 but never did a good job! They just charged me $150.00!

Service response time was good, they appear to have knowledgeable plummers. Don't like that they…read moreshow up to complete some of the work and say got to run elsewhere and have to come back another day to complete the work and then charge you again for service call and double the labor. Spoke to Ken's son about the charges/practice of this who was very unprofessional telling me to take my business elsewhere. Not away to treat their customers.

We came home last night to rising temperatures in our house. After checking what I could and found…read morethat we had an issue with our AC, we decided to call the professionals this morning. I called when they opened at 8 and by 9:30, their tech Eric was at our house and had it fixed within the hour. Talk about fast service, and he was great about answering any questions or concerns that I had. Great job today by Air and Water Solutions.

Was shocked the way the person who came out from Air and Water Solutions was acting and the things…read morehe was saying were not professional. Turned out, he was the owner of this company, his name is Rodney. This guy came to my house after 2 other techs had been here and AC still was not working properly. He told me i was being unreasonable to keep the house at 70F and that he keeps his at 79F. He stated he is the owner and he knows how things work. Also he said no AC unit in Columbia could cool a place down to 70. Funny thing is, last 2 summers it had no problem cooling down our house to 70F on a day in the 90s outside. He then walked out of dining room, through living room, and out front door and got in his car. I followed and asked him if he was leaving and he said yes. I asked how come. He said, i'm not going to stay and talk to someone who doesn't know how to listen. I told him it was rude of him to just walk out. The owner said, instead of the previous service tech who came a few days ago to the house, that service tech could have been helping someone who had a real problem and i wasted they're time. I said to the owner, On that note, i will say goodbye. They did not inspect anything. in fact, first service tech forgot to add refrigerant and had to come back a second time to add it. That is all they checked. If they would have looked at duck work where duck comes in, they would have seen a 2 inch by 2 feet whole of a gap that was not sealed up properly. I was offended by the owner but not the tech who came out. I would not support this company or give them any business based on how i was spoken to by the owner of the company while he was in my house. Hope this helps someone out there.

Joe's awesome. Came to my address same day, determined the issues with my furnace in under a…read moreminute, applied the cost of the consultation to the fee, and the final bill was very reasonable. I'd recommend him to anyone!

Only omplaint was the service technician completing the visit from the knock on the door to taking…read moremy payment with no mask and that's it, otherwise service was fine

I have used TrueSons on several occassions at my home outside of Fayette, MO. It was built in 1847…read moreand their team treated it like it was more than their own. The home has most of its original woodwork throughout the home and the guys were just great in trying to protect it. The repaired the roof where the previous owner's contractors did a subpar job. They got all the water from coming in and they fixed my front porch roof with just the excellence that I would expect. David Bale is who I work with and this guy is second to none. His customer service and honest is just great. It shows just how great this company to have employees like the ones that I met as I had the home upgraded to keep the water out.

I was worried about the state of my deck, so I called TrueSon. Dave showed up, took the time to…read moreinvestigate all my concerns, explained to me why the issues had shown up on an inspection, and assured me that there was no major reason to do the work before we decided to sell. He spent half an hour answering my questions and got no financial gain out of the interaction in the end. Rest assured, when we do ultimately NEED to get the work done in the deck, we will call TrueSon - a local business with integrity.

Had a roof leak around the stack vent. Quick, easy, friendly and affordable fix. Couldn't ask for…read morebetter service. It was literally fixed 2 hours after the initial phone call.

Fix leaky faucet outdoors. Arrived on time and fixed the faucet without issues. I have not received…read morea bill for service yet.

Honest, hardworking guys! Michael, the owner, is easy to get ahold of and easy to communicate with…read more Chris, his employee, has done two jobs for us so far. He installed a new drop in sink for us back in January as well as a filtration faucet and a main kitchen faucet. Good communication throughout his process and if he needed an extra part, he would give us a heads up ahead of time. Recently, our main faucet had begun leaking and flooded our countertops and under sink. Wenger plumbing helped us diagnose the problem and they took care of it within a timely manner despite their swamped schedules. Very much appreciated. Would definitely recommend this company. It can be hard to find a good plumber and these guys are very professional.

Some of the workers are not qualified to do this work and will misdiagnose the problem. If you…read morequestion them, the owner who essentially inherited the business will call you disrespectful.

Log the time they come in and leave: they will overcharge you a LOT!!!…read moreThey may also have to come (like for me) three times before they advise you to replace the unit. But they will still charge you for everything pointless that they did before then.