Got a quote and booked the appointment for a week later. The scheduled appointment was at 9:00 am…read moreand they never showed up and never called. I am very disappointed as I turned down three other companies and I needed the project done by a specific date, and now the other companies are booked so my project isn't going to be done. I don't understand why companies don't at least call you if they aren't coming or are going to be late. I'm not sure how this company has 5 stars if this is the way they conduct business.

Quality work, expertise over his years, hard worker, good communication, and fair pricing. Entire…read morehouse carpeted and needed a great clean. Mauricio is a great carpet pro!

These folks are great. They have a rare attitude. Quality service…read more On time and insist on doing a good job. No wonder they are busy.

Share your review in TWO easy steps!…read more Step 1: Copy Review Text Copy review to clipboard I always have a great experience with Thompson's Steamway. 3 days after they were here, I vacuumed and there was nothing in the vacuum canister afterwards, but a little dust. I'm so pleased with the quality of cleaning and service! -- Jarnli C Step 2: Click a review site below, and PASTE your review into their review form

Rachel and her team did a great job! They were professional, friendly, and very thorough! The…read moreprice was very reasonable as well. I will only hire them from now on, thank you!

February 2025-Gilbert Chem-Dry is THE ONLY VENDOR I WILL USE EVER!!! She is trustworthy,…read moreprofessional, prompt and great work ethic!!!

I despise my carpet but I Love my clean carpet! I Called for…read morecarpet cleaning and Randy came over in less than 20 minutes! He and I went over what I needed, took some measurements and got me on the schedule. I posted my most shocking photos because in the first set of photos, my son did not tell me he spilled something at his bedside. When I moved his bed over a bit, I was shocked! This spot did not phase Randy though. A Little elbow grease and he got it out. I also like the smell of whatever shampoo product he uses. I typically can't do smells because they give me a headache. However, my home finally smells like my home again!! I actually told Randy that my house smells like "garage" LOL IYKYK the other photos are of a grease stain from my washers motor blowing up. I honestly didn't think that one was going to come out. But Randy did get it out! Friendly, professional, affordable company. I will be using his service for now on. one of my biggest pet peeves when hiring a carpet company is the time they spend on cleaning. A local competitor was in and out of my home in just over an hour the last time I had my carpet cleaned. When they were finished, I thought, "dang that was quick." After it dried, I called the company back to come do it over again. It was terrible. But back to Yavapai Carpet Care...... Randy worked his butt off, took 2 hours to tackle my dirty carpet. I just knew it was going to be to my liking. He took his time and got the stains out. Randy, if you read these reviews, great job man! You have a repeat customer for as long as you're in business. Thank you.

Absolutely the best. Would give 10 stars if I could. Randy does an amazing job. Cleaned my couches…read moreand my carpet and it all looks and smells great. Thank you Randy.

I had Patrick to do my carpets today. What a class act! I recomend! They came in and did a great…read morejob! Totally satisfied

Requested duct cleaning and carpet cleaning after contamination from drywall repair contractor. The…read morestanley steamer process started with duct cleaning. The equipment on the van that provided the air pressure required to perform the process overheated and did not work. A supervisor? With the company came into my house without an introduction accompanied by the franchise owners son or grandson. The supervisor was outrageouseley condescending to the young man. The supervisor tried to justify a cold air return filter reinstalled backwards. " it doesn't matter how the filter is installed ". I am not sure if the duct cleaning was ever completed properly, there was no feedback from the technician. The equipment used to clean the carpet and tile grout was disgusting and covered with the residuals from previous jobs. One of the technician carried the grout tool, dripping water thru my living room. The technician left so quickly that they left equipment behind? I requested a call from their operations principle and have not been contacted. Wes Bates might consider contacting PV steamer franchise owner.

Love these guys! They are trustworthy - they let themselves in and out while I was at work - and…read morethey do an excellent job! The carpet was thoroughly cleaned with no soggy carpets after the fact. I use them every time!

I have used Caleb twice and he is awesome. I have white carpets, lots of stairs, 3 cats and two big…read moredogs. Oh, and many people who come visit. Based on a recommendation I contacted Caleb and used his services in the summer and just again today. He is honest, thorough, gets most of my stains out and the carpet dries quickly....even on a rainy day like today. I highly recommend Master Touch and Caleb.....you will not be disappointed.

I'm a repeat customer and have always been pleased with Steve's work and price but this time he…read morewent above and beyond. I was so embarrassed by our filthy carpets that I stopped having friends in. Steve and Sam did the whole house this morning and the carpets look brand new. All of the stains and heavy traffic areas disappeared completely. I can't thank them enough.

Owner was very nice and was ready to make the repairs in our carpet. Carpet cleaning was superb…read moreand will definitely use him again

We have worked with Mike twice now on cleaning our carpet. Each time, he has been professional,…read morefriendly, and has done a great job. He is our go-to guy for this service.

Wow!!! The professionalism and experience from Mike was very nice to see. He has a passion for…read morehis work and provides it with great value. Mike came through on a pinch and really help me out.

Jim showed up on time and started to work right away. He helped me move furniture and did a great…read morejob at cleaning the rug. I will use Jim the next time I need a rug or carpet cleaner. The price was half of what other people wanted.

The best carpet cleaner by far! Jim did a fantastic job and is very detail oriented. Our carpets…read morelook like new and have stayed feeling fresh. He's cleaned several family members homes and we're all love the work he does. Extensive knowledge of all types of flooring.

Looking to get my fireplace ready for the winter, and Advanced Cleaning Technologies responded…read morequickly to set up an appt. Loved the results, showed before and after photos, offered great tips on carefree maintenance, easy going and professional. Will use again for additonal services they offer. Highly recommend!

Great service! They arrived on time and delivered as promised! I am very satisfied with the work…read morethat they provided. I would highly recommend them to friends and family! They left the carpets and furniture very clean and it looks like new!