We had a great flight experience to and from Cancun. Service was decent. Pilots were skillful and…read morealways warned us about any turbulence up ahead. Thank you for the heads up. I really appreciate this. Easy early check in. Paid for my one check beforehand so all I needed to do upon arrival was go to the kiosk to print the tag and boarding passes. The app also notified me of boarding calls and any changes to my flight.

My go to Airline! Count me in every time! Feel safe and well…read moretaken care of! On time mostly, and that's great!

I was very skeptical about using this Airline due to all the negative reviews I have read. However,…read moremy sister booked it for a recent flight to Italy, and I must say that I was very pleasantly surprised. There were zero issues, the planes were modern and in great shape, the bathrooms were the largest I've seen on a flight and the overall experience was excellent.

I strongly advise not to fly with Norse Atlantic Airways due to unacceptable service and…read morecommunication following a severe disruption. During our trip, we logged in to upgrade our checked baggage only to discover our flight had been canceled, due to fuel costs. We received zero email or text notifications. Stranded mid-trip, we were forced to rebook new flights with another airline of our pocket. We filed a reimbursement report, and while they promised a payout, it has been nearly a month with no funds. When we followed up, we were promised three business days someone will get back to us, it has now been two weeks of total silence. With no direct customer service line available, the airline leaves customers completely in the dark. Avoid this airline at all costs!

The premium economy is not worth the rates pruce. The seat is no different from economy. The…read moreservice isn't any better and the. Extras as they call them are cheap and not worth the extra price. This company has no idea what premium means and they are making lots of money from innocent people and not providing any extra services, better seats or comfort! I will not fly them ever again!

Very poor customer service that tell you one thing over the phone and you end up payimgy at the…read morecounter. I was told we have 3 check in luggages for our international flight back home to LAX from Frankfurt only to find out that it was a lie. I believe they scheme to do this so that they can gouge people out of more money. Website and app did not allow to add extra luggage or check what was included. In-flight, food was blah, no protein offered for an 11.5 hour flight and no complementary alcohol that is standard with international flights.

A friend of mine, with whom I collaborated on social media, was visiting Miami from Colombia. Since…read moreI had some days to spare, I decided to book a last-minute flight from LA to Miami to meet her. I was able to find a red-eye flight. I had low expectations for this airline, but fortunately, the flight was not bad at all. The seats were okay in comfort. It is true that most things are a-la-carte on this airline. However, I appreciate getting a large bottle of water, as opposed to the small cups other airlines give me. The food and snacks were okay in quality, and I appreciate them actually having good on this overnight flight, as other airlines (ahem, American Airlines) do not stock food on their overnight flights. The crowd, for the most part, was not too bad. In fact, only one old salt on my row had some attitude, but that was put down fast. The arrival at Miami airport was on time, and baggage claim took a reasonable amount of time. Looking back, I would not rule out flying on Spirit if I had to. The experience was decent.

THE WORST AIRLINES YOU THI K YOUR SELLING CHEAP TICKETS THEN…read moreCHARGE 75$ for a carry on So in reality your ticket is over 100$ They think they are slick but they screw you over price wise What really got me was the staff asking us to open the shades on the plane during take off then again landing They stated the reason for this is to alert them if WE the passengers see anything on the ground that's dangerous YOU HAVE GOT TO BE KIDDING ME !!!!!!! So now I'm paying to save lives???? Lastly to talk to an agent for modifications you get charged 30$ just for the assistance they provided!! This has to be illegal The worst schemes and staff this airline is so ghetto how are they even operating I'm disgusted

1st flight Phx to NYC delayed... due to missing flight attendant = almost missed transfer... like…read morethe doors were closing. 2nd flight NYC to Phx delayed... due to overbooked flights = missed tranfer. A familiar solitary "sorry" This has been my experience with AA for my last 3 times choosing them. American Airlines is unorganized, careless and "sorry".

Rerouted my flight to LAX from SNA. Told to book my own uber to get where I needed and then send…read morein a request for refund. Sent it in twice, called thrice, they won't help you. Basically got robbed, and they don't care. Never flying AA again and will tell all of my friends not to forever as well.

My flight from Honolulu (UA 1221) was on a very old 757, with no video monitors anywhere. If you…read morewant to watch a movie, you need to do so using the United app on one's phone. WiFi was $8 for Mileage Plus members; I demurred, choosing to spend my time reading a novel using the Kindle app on my Samsung S26. The meal was okay ... Breakfasts on any domestic airline is so-so as a rule and this one was no exception. It was supposed to be Creamy Scrambled Eggs ... Uh, what was supposed to be eggs tasted like cauliflower. The best part of the meal was the fruit plate and the warm croissant. The flight left on time and arrived early. So far, so good. My return flight to Honolulu (UA 1170) was on a 777-200. I'd forgotten the weird seating arrangement in first-class (2-2-2); I was in 1B, so I faced the passenger in 1C. Unfortunately, there was a problem with the flight computer, so we left LA an hour late (6:05pm). The meal I chose was Korean BBQ Glazed short rib. It was served with a nice salad and fried rice. This meal was better than breakfast on the outgoing leg. All in all, a decent flying experience. Ratings: 757: 2.5, food: 2.75, service: 4.5; 777: 3.75, food: 3.5, service: 5 (out of 5).

I took United Airlines for my work travel from LAX to IAD. Overall it was an ok experience for a…read morecross country flight. The flight was about 5 hours and included a snack service with choice of pretzels, a chocolate quinoa cookie or a stroopwafel. There were also two drink services on my flight out, which was nice for a longer flight. Interestingly, my return flight had only one drink service. One downside for me was the lack of seatback TVs. United does offer free in flight entertainment through your own personal device, but I found the Wi-Fi to be pretty spotty. It kept cutting in and out and it made it hard to watch a movie without interruption. Overall, I'd say United is a decent option for getting from Los Angeles to the DC area. The service was good, and I appreciated the snack and drink options, but I definitely wish the Wi-Fi was more reliable for the in-flight entertainment or that their planes would have seatback entertainment for 5+ hour flights.

My boyfriend and I travelled with Air Premia from Los Angeles, CA (LAX) to Inchon Seoul South Korea…read more(ICN). It was one of the more affordable options while being a time we liked. A few days before our flight we received a text that our flight was delayed by 4 hours. A bit annoying but at least I hadn't left yet and I can sleep in a little more that morning. It was for maintenance reasons so I understand safety is paramount. The day before our flight, we were texted and emailed our boarding passes. Pro tip for my carry on friends, with Air Premia, you can go straight to the gates if you don't need to check in your bags. This saved us sooooooo much time because we arrived 30 min before they opened the check stand for our flight and there was already a super long line. One thing annoying about my ticket, Air Premia did not put in my KTN for TSA PreCheck so I had to go through the regular TSA as the lines looked short enough I didn't feel like going downstairs to get another ticket. When it was time to board, it was really punctual. I was surprised at how quickly we were boarded. Staff was welcoming and courteous. The leg space on the flight was great. Entertainment was limited. I couldn't figure out the wifi but I had a lot of content downloaded on my phone so no issues staying entertained. There was a USB-A outlet by the screen and then the full outlets underneath the chairs. For our 12 hour flight, there was a meal shortly after take off, and then another meal 3 hours before landing so it gives us time for us to eat and staff time to clean and dispose of our trash. Warning though, these "meal" sizes are small. And unlike other airlines cannot be preselected. For our first meal we had the option of a Salmon and Potatoes or a Beef Bibimbap. My boyfriend picked the salmon and I picked the bibimbap so we got to try both. The meal came with fruits and a red bean pastry. I thought the food was decent for airplane food. But like I mentioned the portions are small. Oh one thing to note, this flight provides water and coffee, but no sodas compared to all the other flights I've been on. That's probably extra. Between the meals, the majority of the folks around us order supplemental snacks like chimac, nacho cheese, and instant noodles for a premium. Good thing we were prepared with our airline research and ate ahead of time and had plenty of snacks to sustain us. The second meal came closer to 2 hours before landing than the disclosed 3 hours before landing. Due to small portion size some of the folks around us were getting hangry. Good thing I had my snacks. When it was time to order we had the option of a chicken rice or a shrimp pasta. I knew there would be plenty of chicken rice in my near future so I opted for the shrimp pasta, and so did my boyfriend and the folks surrounding us, or else I would have snuck a picture. Overall one of the more affordable flights we found during our research. Not bad for no frills economy. Just be mindful that their portions are small for the meals and you may want to and before and/or snacks for your flight. Oh the leg space was pretty decent on this flight too. Staff was courteous. The 4 hour delay in the beginning was the biggest issue we had for our experience with Air Premia.

My boyfriend and I travelled with Air Premia from Los Angeles, CA (LAX) to Inchon Seoul South Korea…read more(ICN). It was one of the more affordable options while being a time we liked. A few days before our flight we received a text that our flight was delayed by 4 hours. A bit annoying but at least I hadn't left yet and I can sleep in a little more that morning. It was for maintenance reasons so I understand safety is paramount. The day before our flight, we were texted and emailed our boarding passes. Pro tip for my carry on friends, with Air Premia, you can go straight to the gates if you don't need to check in your bags. This saved us sooooooo much time because we arrived 30 min before they opened the check stand for our flight and there was already a super long line. One thing annoying about my ticket, Air Premia did not put in my KTN for TSA PreCheck so I had to go through the regular TSA as the lines looked short enough I didn't feel like going downstairs to get another ticket. When it was time to board, it was really punctual. I was surprised at how quickly we were boarded. Staff was welcoming and courteous. The leg space on the flight was great. Entertainment was limited. I couldn't figure out the wifi but I had a lot of content downloaded on my phone so no issues staying entertained. There was a USB-A outlet by the screen and then the full outlets underneath the chairs. For our 12 hour flight, there was a meal shortly after take off, and then another meal 3 hours before landing so it gives us time for us to eat and staff time to clean and dispose of our trash. Warning though, these "meal" sizes are small. And unlike other airlines cannot be preselected. For our first meal we had the option of a Salmon and Potatoes or a Beef Bibimbap. My boyfriend picked the salmon and I picked the bibimbap so we got to try both. The meal came with fruits and a red bean pastry. I thought the food was decent for airplane food. But like I mentioned the portions are small. Oh one thing to note, this flight provides water and coffee, but no sodas compared to all the other flights I've been on. That's probably extra. Between the meals, the majority of the folks around us order supplemental snacks like chimac, nacho cheese, and instant noodles for a premium. Good thing we were prepared with our airline research and ate ahead of time and had plenty of snacks to sustain us. The second meal came closer to 2 hours before landing than the disclosed 3 hours before landing. Due to small portion size some of the folks around us were getting hangry. Good thing I had my snacks. When it was time to order we had the option of a chicken rice or a shrimp pasta. I knew there would be plenty of chicken rice in my near future so I opted for the shrimp pasta, and so did my boyfriend and the folks surrounding us, or else I would have snuck a picture. Overall one of the more affordable flights we found during our research. Not bad for no frills economy. Just be mindful that their portions are small for the meals and you may want to and before and/or snacks for your flight. Oh the leg space was pretty decent on this flight too. Staff was courteous. The 4 hour delay in the beginning was the biggest issue we had for our experience with Air Premia.

I have flown with KLM before and generally had a good experience, but unfortunately, this trip was…read morea major letdown. My family's luggage was left behind in Amsterdam, which was especially frustrating after an already stressful connection. KLM booked us on a connecting flight from Amsterdam to LAX with less than an hour to make the connection. Once we landed, we had to run what felt like about a mile and a half to get to a very far terminal and gate. By the time we arrived, we were exhausted and barely made it. Given how tight the connection was, I am not surprised our luggage didn't make it onto the flight with us, but still by principle it should have. What made it even more frustrating was arriving at baggage services and finding that the representative already had a list of around 20 passengers whose luggage had been left behind and it would not arrive until the following day. Clearly, this was not an isolated issue. I understand that luggage delays can happen, but when the airline schedules such an incredibly short connection, especially in a large airport like Amsterdam, it feels like the situation could have been avoided. KLM should have provided a more realistic layover that gave both passengers and their luggage enough time to make the connection. Hopefully our luggage arrives as promised, but this experience definitely left a bad impression. I might consider flying them again, but I hope they take a closer look at how they are scheduling these tight connections.

Round trip flights with KLM (via Delta somehow). Exceptional service with friendly cheerful flight…read moreattendants. Large planes with 3-4 seats in a middle aisle. Two decent meals during 10 hour flight to and from Amsterdam, plus 2 snacks. Lots of music and movie choices. Pillow and blanket for every person. Bathrooms standard for a plane. The passengers clapped upon landing both times (which was nice!) Highly recommend, wouldn't mind flying with KLM again!

It's my first time to fly under this airline heading to Asia and it's just appropriate to compare…read moremy experiences against others. My plane left Los Angeles International (LAX) exactly as scheduled, flight preparations were organized and folks got in line according to their assigned zones. Many of our senior citizens in wheelchairs were allowed first and there were a lot of staff who facilitated the departure protocols. The flight was very smooth with some bumpy ride along the mid-flight but seems comparably similar with any other flights I've taken everywhere. The stewards and stewardesses seemed not so sweet and focused, not the usual, can we offer you something"? I'd say, it's probably cultural although this are just observations on my part, since this time, I bought an economy class ticket during the last minute. Eva Air has the best food compared to other airlines that fly the SEA route, chicken pasta, Chinese-style cooking and a comprehensive fruits and sandwich galore accompanied our meals. The timeline for serving food and snacks was perfect, not so late nor early, just about right. They also seem to recognize our need to sleep and allowed quiet and dark during our flight and bathrooms were also clean and fully packed with everything we needed. One observation is the wide seats and better spacing of their plane compared to other Asian airlines, who pack their seats and seem very tight and skimpy. The stay over transition was alright although they (Eva Airlines transition staff) keep asking for printed tickets in Taiwan when some of us had difficulty activating our phones to show them our online boarding tickets. Since passengers aren't able to access anywhere, they should have a better way of not trying make us feel, we have to painstakingly look for a WiFi access (was too weak for an international airport and inconvenient to those travelers just passing by) to be able to show them our boarding tickets again! Our transfer trip wasn't too bad as we safely landed in Manila on time as scheduled, and smoothly.

Flew Eva Air business class earlier this year. It was one of the best in terms of service. With…read moreAmerican carriers, I have experienced annoyed looks by flight attendants when I've requested an item (such as a can of juice or additional utensil, ie nothing out of the ordinary), however on Eva Air the flight attendants were always ready to help with a smile and I felt very taken care of. The food was excellent with nice glassware and plated beautifully. I liked it so much that I flew them again to Japan despite a longer travel time (they connect through Taipei) rather than paying for mediocre service on an American carrier.

Thank goodness my experience was okay! I was afraid to read the low reviews before we left from LAX…read moreto Rome. I got back yesterday and am reading the reviews now. Our flight going and coming back was on time and went off without a hitch. We didn't have any problems at the gate or with the flight attendants. We didn't pay to select our seats ahead of time and thankfully they seated us together there and back. The seats are comfortable but somewhat tight which I expected. You can pay for seats with more legroom but we chose not to. They have lots of good movies and music available on the screens in front of each seat. They also have charging ports but on both flights they didn't charge well and were loose. It took a bit of fidgeting to get the cord to stay in place and stay charging. On the flight home the screens at both of our seats wouldn't play games but at least the movies loaded with no problem. The food served about an hour into the flight was a choice of chicken or pasta which was decent tasting. A few hours later they served a small sandwich on a bun which was bland and uneventful. A couple hours before landing they served another bland sandwich with some nuts and a granola bar. Luckily, I didn't have to deal with calling customer service but I highly recommend buying travel insurance in case there's any issues that come up. Overall my experience was pleasant and especially since they are the only direct flight LAX to Rome I would fly with them again!

I traveled on ITA Airways Flight AZ629 from Chicago to Rome on May 25, 2026, and unfortunately my…read moreexperience was extremely disappointing. Upon boarding, I found my seating area to be noticeably dirty. When I politely asked a flight attendant if the area could be cleaned, I was met with a negative attitude that made me feel as though I was being unreasonable for making a basic request regarding cleanliness. The more troubling issue occurred during meal and snack service. One flight attendant repeatedly skipped over me while serving passengers in my row. She provided service to the passengers seated around me but ignored me entirely on multiple occasions. I had to wait while others were served, and it became so noticeable that fellow passengers sitting nearby spoke up on my behalf and pointed out that I had been overlooked. As the only African American passenger seated in my immediate row and surrounding area, this experience was particularly upsetting. While I cannot know the reason for the treatment I received, being repeatedly ignored while others around me were served left me feeling singled out and uncomfortable for the duration of the flight. I understand that flight attendants work under demanding conditions, and I appreciate that mistakes can happen. However, the combination of the aircraft's cleanliness issues, the dismissive attitude when I requested assistance, and the repeated failure to provide me with the same level of service as surrounding passengers created an experience that fell far below the standard I expected from an international airline. I hope ITA Airways reviews this incident seriously, including the conduct of the crew on Flight AZ629, and takes appropriate steps to ensure that all passengers are treated with equal professionalism, respect, and courtesy. Rating: 1/5