Now a total of 5 years later and we're still as happy as we were in the beginning! Difference now…read moreis my son lives in a group home and she is able to accommodate another person into our sessions, I'm not quite ready to step away from being involved in his care! She does a terrific job of making sure she talks to all of us, including my son. We discuss meds and routines and possible changes as a team and she makes sure she asks questions so she has all the info she needs! #1

Dr Fritschle is treating my son in an inpatient program in California. I'm not sure now this is…read morelegal but tele-health makes all kinds of things possible. My son is diagnosed with schizophrenia, which she is not an expert in. The prior reviews about her schedule staying on time resonate with me. She is very in control of her schedule. Too in control to take care of her job. We discussed a well organized plan to switch his medication. He was on zyorexa and Deepa off. She said that if we were going to do that we had to get him off depacote as this is not compatible with caplyta. After six weeks of titrations down on the depacote she told him he can't have caplyta, which has been highly recommended for him by some other professionals I've engaged. Turns out caplyta is compatible with depacote (so she was just wrong and out my son though unnecessary stress taking him off of it) and he needs to be titrated off or zyorexa to take the caplyta. She told us she talked to the drug rep and he said it didn't work for schizophrenia. Not what he said. I was able to check. Titration off of zyprexa would require extra check ins with my son (see love of her schedule). I set up an appointment with my private consultant so she could learn what she didn't understand. She didn't show up after agreeing to make the call. My son is very disappointed. He wants to have better mental health without the side effects or zyprexa. Anyway, she's may be great in some cases but she's out of he depth, and is so focused on keeping her time under control she has failed to help as needed.

I had bilateral knee replacement surgeries in September and December 2025, and Focus Physical…read moreTherapy was an important part of my recovery journey. Before surgery, Scott Crawley helped guide me through prehab exercises focused on conditioning and strengthening my legs and quads. After each surgery, the team at Focus provided outstanding care, encouragement, and professionalism. The atmosphere is warm, friendly, and supportive while still being highly professional. What surprised me most was the emotional support I received along with the physical therapy. Thanks to the team at Focus and my surgeon, Dr. John Redmond, I truly feel like I have a new lease on life with my new knees. Highly recommend!

I was having some range of motion and pain problems with my shoulder and elbow. I worried I would…read moreneed surgery but was assured early on that it was very unlikely. I wasn't sure how effective physical therapy would be because I've never done it before but I learned the right exercises can really help. I had a few appointments with Scott and a few with Andrew. Both are really great with explaining why we're doing certain things and making sure the form is correct. We actually had a lot of fun in there fixing my shoulder. I would recommend them to any of my family or friends.

My family and I have been patients of Dr. Mark Pierce since 2008. In fact, we now live in Orlando…read moreand drive clear up to Jacksonville once a month, just to be seen by Dr. Pierce. We have found two other AO Drs in our area, but their level of care just does not compare to that of Dr. Mark Pierce Chiropractic. Their more all-natural approach to chiropractic care (Atlas Orthogonal) was known to my husband but foreign to me. I instantly felt relaxed and comfortable with Dr. Pierce. My X-rays showed that my spine was indeed out of alignment, most likely due to everyday living - poor posture and sleep habits. And Dr. Pierce instantly noticed that my atlas was "red hot" and asked if I ever felt discomfort there (at the base of the neck). I said, "Of course, all of the time. I get migraines at least twice a month, but I thought that was just me." Well after my first adjustment, I felt relief in that area for the first time since I was a young teenager. I had become so used to that constant pain and migraines that I did not know what it felt like to be relieved of that pressure. We continued to see Dr. Pierce frequently until my alignment held (the body will kick it out and go back to its old ways if not properly maintained at first). I am thrilled to say I have not had a migraine headache since (going on 5 years without having to pop a maxalt). And I am more aware of my body now and can tell when I am out of alignment and need an adjustment. I used to have irritable bowl and this has cured that as well. I am walking, living proof that this method works. And it works simply because they are treating the true cause of the problem, not some symptom further down in the body. Mark Pierce is an exceptional Dr. in this field. He truly knows his stuff. He has character and integrity and really gets to know each of his patients. His staff is warm, friendly and helpful. We especially love Frances at the front desk! Give Dr. Pierce's office a try - their innovative method really does work and you will feel relaxed and welcomed in their office.

Wonderful people, beautiful place. Everyone is caring and absolutely amazing. Sometimes it's quick…read morebut other times it is a little slow because of how many patients they have. Love this place

My name is Richard Shaw, I was in Encompass from Apr 11th through April 25th. I am finally seeing…read morehow to put reviews up. I came there from being in another Hospital for about 22 days, and I had a lot of issues going on with my health. For the two weeks I was there I was treated with such a great host of staff members in multiple positions. you all really took care of me in so many ways. I felt the concern of my well being, pleasant and joyful in serving me. From nurses, doctors, therapists, dialysis, food service, housekeeping , others in the hallways were very friendly. I know many faces, but I can't remember all the names, I am going to put up some more reviews with names that I remember. Thank you all for helping me get some much better. my prayers are with you and I would recommend your facilities.

Great facility, almost new, no disagreeable odors, helpful dedicated staff knowledgeable in care…read morerequirements

I work at a desk all day, so it makes sense that I would have issues with neck/shoulder pain. I…read moreoften woke up in discomfort and had trouble falling asleep, but after the first two visits with Dr. Scotto I already felt a lot of relief, but Dr. Scotto continued to give me more exercises so that I could keep things under control so that I wouldn't have to keep coming back every few weeks. After 4-5 visits my discomfort is 99% better (and getting even better!) This is a totally different experience than with massage therapists and chiropractors. They want you to feel good for awhile and then come back, while Dr. Scotto does his best to make sure you never come back for the same issue! I highly suggest Dr. Scotto for ANY physical therapy.

Highly recommend! I have received physical therapy in multiple clinics to help with frequent…read moremigraines, and the care I've received at Premier is topnotch. After moving to Jacksonville I wanted a therapist trained in Dry Needling, which I have found to be extremely helpful in the past. It seems that Florida only recently allowed this technique to be used (despite the fact that is accepted as standard care across the U.S., Europe, and Australia) and because it is so new to the state there are few PTs licensed to conduct this form of therapy. Dr. Jessica Grochowsky is fully licensed in this modality, and is very skilled in all the other "regular" types of PT as well. Within weeks, she has helped my migraines scale down massively, and calmed some other chronic pain I have. For those of you who have been lucky enough to not need physical therapy, let me explain one of the (many) ways this clinic is great. At many clinics, you see the therapist for a short time and then they have you on exercise equipment (usually with minimal supervision) for the rest of the time. At Premier, you are with the therapist for the full appointment, receiving his/her undivided attention. In that time they use multiple techniques and tools on you, all focused on getting you better. This clinic is also not the type that subscribes to the "no pain, no gain" philosophy - they are as gentle as they can be while still getting results. Before or after your appointment you will also have time to use their facilities to do the prescribed exercises while supervised by trained specialists. I'm really glad I found this clinic - everyone in the clinic is SUPER nice, has a great sense of humor, and is fully invested in helping patients feel better. And in just a few weeks my pain levels have massively decreased in frequency and intensity.

Tore my meniscus and thought there was nothing that could help. Premier were awesome assuring me…read moreall the way. I finished my sessions with Devin today and wow my knee is 100%. Thank you for taking good care of me and believing that we could do this. Wonderful friendly atmosphere.

Review for Nicklous Godley, PA -- Jacksonville Orthopedic Institute…read more this is my first review and I'm almost 70 years old I have been in chronic, excruciating hip pain since September 2024 and have been under JOI's care since November 2024. At my initial visit, I was diagnosed with bursitis and sent to Brooks Rehab for 11 sessions. After completing the rehab, I received no follow-up, no feedback, and no guidance on next steps. Months later, I found out my provider had quit -- but no one at JOI ever contacted me or continued my care. I was left in pain with nowhere to turn. Today, I had an appointment with Physician Assistant Nicklous Godley, and unfortunately, it was one of the most disheartening and unprofessional medical experiences I've ever had. From the moment he learned I wasn't ready to move forward with surgery, his demeanor completely changed. He became dismissive, cold, and disengaged. I explained that I've been waking up every night in pain and asked multiple times for him to complete an FMLA form so I wouldn't face consequences at work while trying to manage this condition. He refused, saying that I'm not a patient of his and that JOI would only consider FMLA after I scheduled surgery -- even though I've been with JOI for nearly a year. In the middle of the conversation, he did say, "I'm sorry this sounds so harsh," but by that point, the damage was done. His words and tone felt completely lacking in empathy. I came in desperate for relief and left feeling ignored and deeply disappointed. There is no continuity of care here, no accountability, and no real concern for what the patient is going through. I cannot recommend Nicklous Godley to anyone seeking compassion, understanding, or true medical support. I felt like he was a used car salesman if he wasn't gonna be able to close a deal by scheduling me with some sort of surgery! He brought up knee surgery back surgery and completely turn very rude and cold because I was not interested in surgery ! horrible experience today He asked and I quote "why are you here if you're not scheduling a surgery" Do your homework before you pick out this guy terrible experience Horrible bedside manner.

This is strictly a review for the second floor, i.e., the doctor floor as opposed to the physical…read moretherapy section on the first floor which has its own Yelp page. First off, the doctors and nurses here would get five stars easily. Every doctor and PA I've seen has been excellent, careful, willing to spend time explaining things. However...this facility has massive staffing issues. You literally cannot get anyone to answer the phone here. I showed up for a morning appointment recently, and the line to check in was 40 people deep, curling all the way around a pretty large room, with maybe three staffers actually working while the rest milled around. I had an afternoon appointment a couple months before that, and when I went to the lobby to check out and schedule a follow-up, there was literally one person working with ten patients waiting. I'm not sure what's going on, but they need to invest in hiring maybe twice as many folks to support the great doctors and nurses here. Otherwise this practice will grind to a halt.

Thank you Sportscare for significantly decreasing my back pain by correcting my pelvic alignment…read moreand increasing my hip strength. I've been suffering with back pain for over 3 years. Initially I went to PT at Brooks and had awful experiences (my copay was outrageous plus I was billed extra afterwards, 15 mins of my 1 hour appointment was spent unsupervised on a bicycle "warming up," I saw a student as frequently as I saw an actual PT, nothing was explained to me, I didnt have progress evaluations, and I never had hands on therapeutic massage or manipulation.) So needless to say I was skeptical to go to PT again when my new primary care doctor recommended going to Sportscare. I am beyond thrilled for her recommendation. I wish I knew about Sportscare years ago. Frank my PT was phenomenal- he always took his time to evaluate my problems and explain everything to me. I learned a ton of new exercises which I can expand upon and continue to progress, strengthen, and improve. The hands on therapeutic massage made such a difference when I came to PT in pain. In the 6 sessions I went I made incredible progress and this is the least painful I have been in years. Frank also helped me do a running assessment so I can improve my stride so I no longer reinjure myself when I run. The facility is clean, quiet, and always on time. Plenty of easy parking, and thankfully my copay was very reasonable. They have pretty reasonable hours too. If you need PT or weren't happy elsewhere give Sportscare a try!

They have been working with me this time for over six months with continued improvement. Having had…read morehip revision not even two years after hip replacement I developed a bad limp that has greatly improved under Marcelos care. He has also been working on a foot issue and balance, I feel hopeful for the first time in years! thank you Summer and Marcelo