I was going out of town and wanted to get a book from Amazon but it wouldn't come before I leave…read moreand the book was in stock at Barnes and Noble within 10 minutes from me. I found it as soon as I walk in the store. The price wasn't too crazy and staffs were really nice and helpful. thank you

Really large selection of books. some books are on the pricey side but high quality and worth it…read more You can find a book here on pretty much any topic you can think of. Has a coffee shop inside with really good coffee.

A cute little bookstore that instantly took me back to my youth, with shelves packed full of books,…read moremagazines, and all sorts of unexpected finds. My first visit was today after we left the Tulip Time Festival, and with the entire downtown area absolutely bustling, stumbling across this shop felt like discovering a quiet little retreat in the middle of the chaos. I wasn't always certain about the pricing or exactly where some of the different genres and subjects were tucked away throughout the store, but honestly, that became part of the charm. There's something nostalgic about wandering through aisles, scanning shelves, and unexpectedly finding something interesting you didn't even know you were looking for. One thing I especially appreciated was the atmosphere created by the staff. The sales team was friendly and welcoming without hovering or making the experience feel uncomfortable in any way. They greeted us warmly, then simply allowed us the freedom to explore at our own pace. No one trailed behind us from aisle to aisle, no one pressured us into buying anything, and there was never that awkward feeling that you were being watched while trying to quietly enjoy the books that caught your interest. Instead, it felt relaxed and genuine -- the kind of bookstore experience where you can lose yourself for a while flipping through pages, rediscovering old interests, and taking your time deciding what deserves a closer look. It was really enjoyable to spend some time browsing and getting a feel for the stock they carry. The whole place has a warm, old-school bookstore atmosphere that's becoming harder and harder to find these days.

The service was friendly and pleasant and the book selection varied even though it's a relatively…read moresmall space. They also give a discount to book club members. Overall, a nice easy experience.

One of the nicest independent bookstores we have found! Love the selection and the ambience!read more

This bookstore has a lovely selection and vibe. Definitely something for everyone. I wish I lived…read morecloser!

They have a great selection of used books and vinyls! The books are in great condition and…read moreorganized by genres (very organized and not overwhelming at all, which is a plus for me!). The staff are super friendly and knowledgeable, and are always willing to give you recommendations if you ask! I'll definitely be back to check out their new stock of books.

Excellent experience. Store is clean and welcoming. Staff was available but not so much as to ruin…read morethe mood of the hunt for books and records. My husband went for the records, scored a Fugazi and a Flogging Molly. I lucked out with a used copies of Stiff and New York, both on my want to read list on Goodreads. Both books were roughly half of new so while not a steal, still a good deal. Only complaint was the employee who was randomly or perhaps a had a plan grabbing books off a table to move them around the store while I was actively looking. Will definitely go back.

I'm not from the area but always check out local bookstores when I visit other cities. This is a…read moreBookstore was a must visit. Wide selection of books, and gifts. Cute, comfy spots to read and relax. Factory coffee cafe is located inside This is a Bookstore - they serve bagels, sammies, coffee and adult beverages. Walked across the sidewalk and visited Book Bug which is a children's book store. Again, a wide selection of books, comfy sitting space and a playhouse for the kiddos. Service was quick and everyone was friendly. I plan on visiting again next time I'm in the area.

I always come here for books amazing stock love the ambiance there i also love the cafe i could…read moreread in there for hours

They have the worst customer service in the world. The number you call is almost impossible to get…read morethrough for a cancellation. They sent me a renewal notice. I believe through iTunes where I resubscribed and they were unable to cancel it. It took me about five phone calls to get that far. I went to iTunes and it was very easy to cancel. It's a great newspaper and I really appreciate everything they do for the community, but they need to get away from Gannett

Beyond disgusted with Sentinel home delivery. I only subscribe to the Sunday paper but rarely get…read moreit, when I do it is often on the ground despite having a sentinel box. I have called and called to have the problem resolved but no.... I have been given many weeks of credit due to the lack of delivery but it does no good if you can't seem to get the paper delivered ! Refund requested, I will have to go out on Sunday to buy from retail. Very disappointing service from your circulation department.

A great source for all things local in Saugatuck, Fennville and Douglas. It's nice to experience a…read morenewspaper and feel as though the community is represented as well as it is here. On-line version is available with it's own paper turning sound effects, the second best version of local for us non-locals

Went in to look at engagement rings and Heather was amazing! I feel so much more confident in this…read moreprocess and got so much good information! These people are great at what they do!

I went to shop through their Estate Jewelry and received poor service. I also am not confident in…read moremy purchase after making it; the stone in the ring I got was claimed to be a diamond but another jeweler who I trust and have gone to for years is telling me its moisanite.