I went online and verified that they had the specific tool that I needed. I got there and four employees were staring into space. I finally snapped one back into this dimension. I told her what I was looking for and the part and she started wandering around the store, trying to figure out where it was. She couldn't find it. There was an old guy wearing a cowboy sitting at the computer, and I asked him if he could look up the part number, he told me he was busy. 30 seconds later, he asked me what the part number was. he looked it up, verified that they had one in the store and then did nothing. I asked him if he knew where it was and he said no at that point the girl that had been looking all over the store for my part was no longer in the store she was out in the parking lot, checking somebody battery. I looked around for a few more minutes and realized no one was helping me anymore and nobody was talking to me anymore. I said "I go somewhere else" and nobody looked up. I went one block down the road to They took the part number immediately, went and grabbed the part handed it to me and I paid for it in less than five minutes. read more