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Advance Auto Parts

3.4 (7 reviews)
Closed • 7:30 am - 9:00 pm

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27 days ago

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9 years ago

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Ask the Community - Advance Auto Parts

NAPA Auto Parts

NAPA Auto Parts

(3 reviews)

I went to this location on Friday,first off they barely spoke when I walked in.I ask the (fat lazy…read more)gentleman ,could he let me know when I purchase my battery,he said no because they don't have that type of system. The guy then ask me do I know the size of battery,I said no,then he ask me do I have the receipt ,I said no.Then he said we can put battery on cars no more. I didn't ask him to put no battery in my car.i walked to check my information on battery ,then noticed on the window that they check batteries I walked back in and ask could he check my battery he looked at me like you see it's almost to for me go.After that he walked out so slow,and told me I need to pull my car up and wasn't a little bit from the curb,he say can I pull up .I ask him are you serious ..And the 2 ladies walked out like they about to do something .What I am saying hiring some people who want to help your customer ,the 3 people you have suck.I went to forest park,I had no problem .

I love these people. I've been doing business here for years. Small stuff, mostly. Filters and…read morelights and minor parts for whatever is in my garage. But I've always found staff to be knowledgeable and helpful. No nonsense. For instance, I recently found an older, Napa Gold oil filter in my garage that fit a car I recently sold. I called the store and Sandra quickly confirmed the filter was for the old car, and that they could exchange it for a new filter for me plus or minus whatever the nominal price difference was. Turns out they owed me 50¢. This store lacks the hype and the glitz you'll find at other major auto parts stores. But their people will make sure you get what you need.

Advance Auto Parts

Advance Auto Parts

(2 reviews)

I visited Advanced Auto Parts at 5720 Jonesboro RD to have my car battery recharged. I was greeted…read moreby to employees one by the name of kale and the other by the name of wisdom. This was some of the best customer service I've had by far at any advance Auto parts. Wisdom was nice enough to take my battery out of the car for me and charge it and kale was nice enough to put it back in for me and also tested my alternator in my starter only to find out that I did indeed need a new battery which kale also assisted me with. I was very satisfied with this visit and as I stated earlier was one of the best customer experiences I've ever had. Definitely would recommend this advance Auto parts to anyone and I am definitely going back if I shall have any problems in the future. Thanks again Kale and Wisdom

I am a student up the street and today I stopped here because I was having a issue with my car and…read morewanted to get my alternator checked out to make sure that is what kept causing my check battery light to come on. Chris who works here came outside to look at my car and was extremely helpful, he knew exactly what to do, he answered different questions I had and was super polite and professional. In this day in age finding good customer service can be hard to find, however, that is exactly what I found here. Chris was fantastic and took at least 10 minutes to help me out. When someone goes above and beyond, it should be known. This is why I shop at Advance Auto Parts. I will be back again. Thanks again! [Review #154]

Advance Auto Parts - autopartssupplies - Updated May 2026

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