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Paducah, KY

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Advance Auto Parts

5.0 (2 reviews)
Closed • 7:30 am - 9:00 pm

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Paducah Ford Lincoln Mazda, Inc.

Paducah Ford Lincoln Mazda, Inc.

(25 reviews)

My wife and I were traveling from Clinton, MO to Cumming, GA early March, 2024 when our 2023 Ford…read moreBronco Sport developed a "clunking sound" under the engine. The PF service department (Arron Rucker, Asst Mgr and his team) arranged for a quick review of our vehicle and analyzed the problem to determine if they could fix it. Even though PF could not then and there fix the noise, they did talk us through some of our difficult choices. We decided to return home and not chance a more challenging problem than we already had. While we were waiting and thinking about a possible replacement vehicle, Mike Felker in sales cordially showed us a few options. This episode could have been worse than it turned out...by far. The mechanics' analysis of our vehicle cost us $180 and our trip did not go as planned. But God works in ways that make sense to reasonable folks, and we are glad to have known a few there at PF! NOTE: Now March 12. Yesterday we had Gregg Smith Ford here in Clinton fix the "clunking" noise coming from the front end of the Bronco. It took their suspension tech a 5-minute drive to diagnose, then about 10-15 minutes to fix. NO CHARGE either! GSF service manager said he'd spoken with Mr. Rucker at PF service department, and told Mr. Rucker what the cause of the clunking most likely was. My wife and I were charged $200.00 at PF when the problem should have been easily and quickly solved. Sorry this review got a little long but the lesson learned is to be careful about dealing with PF service department. Had to take away one star upon further developments....

I went in for normal oil change and rotation, left with bolt in the center of my tire and was told…read morethat my car arrived with it. The GM said 30% of all cars serviced there come in with nails in the tires. I have no clue of what oil was used aside wasn't asked nor does my bill reflect any detail. Didn't mention the wiper blades needed or transmission flush needed but told me I needed brakes which were just replaced. I cannot belive this is actually a mazda certified establishment. More similar to national lampoon's mechanic (see movie)

Advance Auto Parts - autopartssupplies - Updated October 2026

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