I was helped by Jai and he really did an amazing job. It was so hot outside but he installed our…read morebattery and wipers. Not once did he complain and he cracked jokes with my husband and they spoke about cars. This is definitely going to be our go to location for car parts. Jai is amazing, and anyone would be happy with his great customer service!!

Outstanding Service by Brother Mr. Matthew C....who is pretty quick, sharp, he was kind enough on a…read moreLabor day to state please come and he was so quick and able to help me within few seconds or few minutes or 1-2 minutes maximum....i was amazed with his talent, ability and understand about Honda Cars...this was like true great work, any good work should not go unnoticed- please ensure to inform the Upper management or directors of the Organization please Thanks a lot again Sri Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademarks: #5030763 & 4837686 "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit" "Honesty is the Best Policy"Be Truthful,Honest and Fair"

I came here wanting to get a quote on how much getting my car A/C and passenger rear view window…read morefixed would cost. The owner told me a simple dye test should do the trick to check the A/C. Hours after dropping my car off to do this test, they call me with an appalling list of things needed to be fixed in my car to the tune of over $3,500. One of which was leaking coolant, which I had fixed less than a year ago elsewhere. I went to my last mechanic to use the warranty from this repair. However, he was able to physically show me that there was no leak. I went to check everything else on this list of repairs Everything Automotive claimed I needed, and only 2 of the 5 repairs were actually true. I agreed to get my mirror changed at Everything Automotive and nothing else. But the owner wouldn't take my no for an answer on getting everything they listed repaired, and tried pressuring me to scare me saying my car was a ticking time-bomb. It wasn't. When I came to get my car an hour after the full diagnostics I didn't ask for was finished, the owner said he needed more time to "do what he needed to do still." Slightly concerning since there was nothing we agreed to repair yet, and of course when leaving, my car ran worse than it did when I got there. As a girl alone in Florida as I finish up my education, it's so disappointing to see the lengths people will go to swindle others. The owner states to have helped lots of fellow students from my school which worries me how many other people were suckered into spending money on things they didn't need from here. Do yourself a favor, and find an honest mechanic like Vimar up the block across the street from Full Sail University to help you with all your needs!

Decided to come here after going to three other car repair shops to get my Ac fixed and everytime…read morethey ended up not fixing the actual problem. When I brought my car in and I told him that this was a repeat problem he did a deep look through and replaced parts of my AC and I haven't had a problem with my AC since. I am so grateful. Please check these guys out they really do care about their work. I will be using them for all my car services in the future.

Bad advice got a rear end for xcab but when I went to put it on it was regular cab , brake cables…read moreare too short took it back next day would not help me at all WOW and the rear end makes noise now no emergency brake thanks to A to Z do not go their scam company and so are the blood thirsty counter people.

Needed Three Parts and they had Two of them Pito the guy helping me went above and beyond to help…read moreme locate the third part I needed. Great Customer service and attitude. Thank you for your help.

Jackie is awesome. So knowledgeable, helpful and a great lead to the employees. Will continue…read moreshopping here!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

They are ALWAYS short staffed. I'm disabled and I need assistance installing headlamp bulbs.Yeah…read moreright good luck with that So after waiting 2 hours I gave up and left. I'll try another parts store. How bout 1 star

Maegan picked the call even though i speak Asian…read more Indian Thick Accent ...i am here from May 16th 1996- old man in this country, but i do not live in Orlando as of now...i had an family emergency and had come by... Maegan -hopefully i am spelling her name correct- she is pretty quick, sharp, very customer oriented to strangers and has a great helpful tendency... She put me on to Alex- who comes out, has a great ability to find solutions, resolve, provide different types of input/values and cares for customers...He can speak different languages like Spanish and English which is key in today's world at least in Florida and California if not anywhere- just kidding. he was real nice....highly helpful...he has the ability to ask any of his colleagues also without hesitation -that's true solution oriented, caring for customers.

Here's the facts: I observed a tech (Steven; likely 250lbs or more) physically assault my kind…read moreservice advisor violently slapping his hand out of the way while we all stood around the hood of my Mercedes Sprinter Van (on SECOND "service completion") because I noticed that he hid the engine temperature sensor wire under the fuel line housing and was called out to locate it. Steven previously showed aggression via phone a few days prior with my advisor as I was in the Service Advisor office where they all sit. My advisor was powerless against the tech. A few days prior Steven left the fuel lines and fuel rails completely out of the vehicle upon FIRST "service completion" and pick up and was asked to reinstall it...My nice service advisor asked Steven to put the fuel lines and rails back in and he hung up the phone on my advisor. It was days until we reached 2nd service completion for his negligence. I drove out there for nothing to pick up my van. Here's the facts: I initially brought my van in for a stuck $30 engine temperature sensor. Steven removed it. Thanks buddy. I paid $472.51. Not a problem. I thought the job was done until I asked to inspect my van under the hood and noticed fuel rails and fuel lines where missing. I found them in a blue bin inside my van cockpit. This is when my advisor made the call and Steven hung up on him. I was then told that I had to pay to have Steven put the fuel lines and rails back in. Well I didn't request to have them removed. I ended up paying an extra $236.26 to put them back in. They wanted to charge me double that. Had to wait days for him to put them back in probably because I refused to pay $6,402.18 which was a scam at additional money. I believe the tech was was scalding hot because he wanted to charge me $6,402.18 to replace intake manifolds and engine air filter housing. I can report that was a scam because I had my van towed to Auto Zone across the street from my house after the rails got put back in and the AAA driver watched me install a new $30 sensor from Mercedes into the intake manifold and watched me drive away in under 30 minutes...and on Auto Zone Cameras and the guys inside watched me do it. Furthermore, I have paper trail evidence from other shops afterwards that the van has been driving strong and fine and didn't need $6,40218 in repairs. Coolant has not leaked from the intake at all. I've been driving Mercedes since 2001 and know these cars; I'm not dumb and not swiping my credit card for a scam tech in Apopka. I already attempted to contact Wes during this time with no success. The service advisors all are very friendly and professional. I would've came back if Steven didn't show aggression towards my tech and then the scamming behavior. The tech working on your Sprinter should be avoided. Check the 1 star reviews as well. Probably Steven. https://csapp.fdacs.gov/CSPublicApp/Complaints/MVRComplaint.aspx It is unlawful for the repair shop to refuse to return a vehicle to you because you refused to pay for unauthorized repairs or for repair charges in excess of the final estimate in violation of Chapter 559, Florida Statutes. If you think you have been a victim of automobile repair fraud, file a complaint against the shop with the Florida Department of Agriculture and Consumer Services online at www.800helpfla.com or by phone at 1-800-HELP-FLA. Additionally, you may file a complaint with the Attorney General's Office online at www.myfloridalegal.com or by phone at 1-866-9-NO-SCAM. You may also wish to file a complaint against the repair shop with the Better Business Bureau online at www.bbb.org. You may also file a complaint with the Florida Department of Agriculture and Consumer Services, which acts as the State's consumer complaint clearinghouse, at www.floridaconsumerhelp.com.

The service department is not much for communication. The parts department however is always…read moreefficient and friendly. It amazes me that 2 departments in the same building operate at such different levels.

The lady at the counter was really helpful.. she suggested that they do give new parts but not…read morerepair. This is related to Equinox Year 2007..which had a power or cigarette lighter port, USB port wasn't working. Very gentle, professional, good person. This happened on Saturday afternoon on November 9th 2025.

I ordered some brake pads. They turned out to be the wrong ones I wanted. I called 3 times. They…read moreleft me on hold for over 45 minutes each time. Never came back to the phone. I emailed customer service several times and finally they cancelled my order and promised my money would be returned in 2-5 business days. It's now been 13 days and I have not received my money back. This is the worst customer service I have ever experienced. AVOID THIS LOCATION.