Had a really great experience here twice! My battery died trying to get to work a few days ago and…read moreI had to get it jumped. I went to O'Reilly to have it checked out. The guy came out with the equipment to put on the battery to see if it was good. He noticed some erosion around the battery and when he checked it out everything actually came back good. So I went to work that day and things were great. The very next morning the battery was dead again. So that evening I had it jumped again and I took it back to O'Reilly and Warren came out to the car and brought all of the equipment to check the battery, the starter, and the alternator. He then ran back inside to get all the equipment so that he could scrub off the erosion hoping that would help the situation with the battery. Everything in the car came back as good and passed all of the diagnostic tests he was doing. After Warren was done taking all the erosion off the battery he said that was as much as he could do at that point and hopefully that will help. He was so nice and helpful and explaining everything he was doing while checking out my vehicle. I really appreciated his help considering I don't know very much about cars. My battery has continued to start every day since he cleaned off all the erosion. I would highly recommend going hair if you have any issues with your car seeing that the staff is incredibly helpful!

First and foremost: shoutout to MARCO for helping me :) you really made my morning better…read more Storytime: I came in to purchase a funnel to put oil in my car; when i got to the counter a woman had helped me. There was also an older gentleman next to her; I asked both of them if someone could help me to get my oil cap off. The older gentleman said yes, I will meet you outside in a couple seconds. I waited 10 MINUTES.... I came back inside and both the woman and older gentleman were gone. I started crying (i've had a rough start to the week) so yes i started crying because how unprofessional and unbelievable. Marco had walked to the front working from the aisles (didn't know there was a third person working); he immediately stopped working and asked what was wrong. I explained and he dropped everything he was doing to go outside and help me. Now this is customer service! Because of Marco my morning that was rough, got better. I thank you so much for your kindness and helping me. YOU are an amazing human being. Shame on those who decided to hide because they didn't want to help.

O'Reilly Auto used to be Checker Auto Parts to clear up any confusion…read more This morning I stopped in for an air filter. I was greeted immediately upon entering the store. The employee was busy helping another customer. He swiftly completed that transaction and looked up the part I needed. He actually walked over to obtain the part. I noticed that a lot of these auto part stores just give you the part number and leave you to find the part yourself. Here, they will do everything for you, including (sometimes) installing the part while you watch. They also offer free tool rental to do car repairs. I appreciate the friendly, attentive service. The prices are reasonable too.

Came here to buy valve stems for RV Tire. Waited a couple minutes until the man finally decided to…read morewait on us husband asked four valves stems the man pointed said it was down the aisle about halfway down. We got to the counter attempting to pay for the valve stems and the phone rang the counter man decided it was more important to take care of someone on the phone then someone in person. That is something that we personally hate. The man was was actually quite rude to us I don't know if it had anything to do with my husband wearing his Trump 20/20 mask

My 1st experience with them was not good at all but Sean reached out to me and apologized for the…read moreexperience I had. We communicated via email a couple times and through those emails we were able to reach a solution that I and they were happy with. I was shocked and impressed that Sean cares so much to try and make the customer happy and figure out the root of the problem. Because of his actions, I will consider taking our vehicle back here if it needs any repairs.

**I believe it is appropriate to point out that 99% of these reviews are from 3+ years ago and I…read morebelieve they had different management then** I have used O'Gormans 3 separate times now and have nothing but good things to say. They got my truck put of 4x4 that it out itself in, changed out thermostats on 2 separate cars, and did a simple oil pan replacement. 2/3 times were same day drop off/pick up. The ladies in the front are SUPER nice as well and make the vehicle issues a lot easier to handle! I will continue to use them for literally everything! 10 stars!

Very friendly and helpful. Drive an hour and a half to get a radiator. Fast service. I ended up…read more getting a spare tire and rim also in great condition. If I could give 10 stars I would. Great service.

From the owner: Automotive Salvage Parts Used Part Car…read moreQuality Used Car Car Parts Automotive Car Parts Discount Salvage Good Automotive Service Auto Salvage

My motorcycle rear lights blew out, and it was getting dark. At first I was hesitant to even ask…read morethe two employees behind the counter, but I was grateful to treated with an exceptional care and customer service. CHRIS, went above and beyond by having the patience to not only find the right light bulb, but without hesitation helped assist me with the new lightbulbs in the dimness of the late evening. Thank you CHRIS for your excellent service care. I will definitely recommend my family and friends to come to you for service. CHRIS gets THE FIVE STAR GOAT AWARD!!!!

TERRIBLE customer service! It's one thing to be understaffed and not be able to help, but how you…read moredeliver that message is everything. Answering "not gonna happen" to a normal everyday customer request (wiper blade installation) is unacceptable. There are FAR better ways to convey the inability to fulfill that request due to lack of staff. Trash. Won't be back.

I had a bad day today. After a jump start in Pewaukee, my car died as I was getting off 94 to find…read moresome help. I found a tow pretty quickly, and I ended up at O'Reilly Auto Parts. The tow truck driver (AJ Towing) said, "these folks will take care of you". I went in and explained my plight to Rob, who was behind the counter. He quickly ordered the part (a new connector for the alternator) and had it there within 40 minutes. I was prepared to install it myself, but he readily jumped into action and was out there putting the part on the car. He then very patiently helped me jump start the car, which took awhile because the battery was quite dead at that point. He also hooked up a sensor device and made sure the system was working properly. He did find a problem with the voltage regulator, but I made it home to northern IL without incident. So it turns out I didn't have a bad day, really, and that's because of how well I was treated by Rob and the guys at O'Reilly Auto Parts, as well as the other help I received this day. As I drove home, I was grateful and humbled by the experience, knowing that there are some really good people around when one is in trouble. That's very uplifting in this era we're in. I am very thankful. I would recommend these guys in a heartbeat!

I know what your thinking, five stars for one of the over saturated parts stores in the Milwaukee…read morearea market and yah I'm surprised also. I have a summer toy that spends most of its life in the garage so it sits for about 7 month with out being driven/rarely started and anyone who does this has to deal with battery issues. Normally this is no big deal because I use a jump box but it died last year and the car was absolutely dead so I needed to get a new battery jump starter this year to get the car going. The price range is $50 to $600 for jump boxes after comparing all the parts stores but I didn't need anything fancy or expensive because it's going to be used a couple times a year in spring time only. Oriellys had a $59.99 unit which would work well for my needs and it was on the shelf and to my surprise I pushed the battery status button, it was 100% charged so I didn't have to wait to charge it up and started my toy right away and drove I off with it in minutes. I stood in line to pay for the thing and a guy says open over here and a second guy says open here with a discount, who do you think I went to. I thought they were just playing around with the customers but the guy actually gave me $6 off and how fuc#%ng cool is that for a first impression because I have never been to this store and I thought it looked dumpy and I didn't know what to expect from them. Way to go Oriellys for my first visit, what I thought was going to be a couple hour ordeal on my only day off was as simple as it could have been so I'm definitely going back when I need something car wise. Jordon was awesome as the face of the business on my visit.

They were honest and fair on the price they paid for the junk vehicle. I would use them again,…read moreThanks!

Places awesome, owners friendly very willing to help you in any way bought a used battery from him…read morestill works 2 years old needed a tire fixed, even offered to change it for me and put my spare back! I told him no because I'm bored and I needed something to do anyway but not too many places like that offer to do things like that they're just out for the buck! He also offered to buy my truck when I was ready to junk it because it was a 99 GMC Sierra and it was Rusty but it ran good and I told him when I'm ready I'll bring it to him but the place is great I recommend it and I will recommend it to anyone that needs help would a vehicle or needs parts! Thank you Burnham Auto Salvage!

Parts for most every car, and awesome if you're a do it yourselfer…read more They'll change your wipers for free too! Fast service and good people there too

I went to this O Reilly to have my battery and charging system code light check on my car, the…read moreworkers didn't want to come outside to check any codes. The service was poor, I had to take it somewhere else to have the codes tested and read. After having my car tested I needed an alternator so I called this store to order one they said they had one but when I picked it up they didn't have it so I had to wait around for them to order one. When it finally came inI brought the alternator but the worker never told me it wasn't a new one it was a rebuilt alternator which i never knew they sold. I had the mechanic put this part in and it was a piece of crap! So I had to take it out of my car and return it and found out it wasn't new so I had to buy a new one and put that one in my car. I would not suggest this OReillys!

Disclaimer: I used to work there in the 90's. Anyhow, for anyone who truly knows auto parts, there…read moreis a big difference between those chain auto parts that you see in every strip mall, and a REAL auto parts store. This place will let you know what the difference is. These are NOT people that get a job there for a few months, or even a couple years. They have been there for a long time and they KNOW auto parts. Two things really set them aside. First the quality of the parts that they sell is superior to any of those chain auto stores. Second, they help you out, they listen. If you need a case of oil when sure go to one of the cheap ones. If you have a real problem, and you need real parts, then come here. Why are they so much better? The chain stores deal with consumers. They sell air fresheners and little plastic ones that you can put on your car by the bucket load. This place sells hard parts to real mechanics in shops. They are FORCED to know a lot more. If they didn't they wouldn't be in business. Next time try this place, if you don't like it I would really like to know why.

I bought numerous item today .. Service was GREAT .. With very knowledgable people to help me solve…read moremy problem ... And I will now shop on autoparts2020. Because I can save another 5% if I do things online