I came here to get a new battery for my car. I asked the employee behind the counter, Brittany, if…read morethey were able to replace the battery if I bought one, and she told me they were. She showed me the breakdown of suggested batteries, other batteries available, and batteries that could be ordered, briefly explained the differences to me, and then made her suggestion. Despite having a printout from AAA showing I needed a new battery, she went and tested the battery herself to confirm that she wasn't selling me anything I didn't need. She then replaced the battery, explaining to me the basics of how to do so myself in a way that wasn't at all condescending, then tested again to make sure the new battery was scanning correctly. The service was excellent and quick, and Brittany was very friendly.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Sold me trash part that didn't last three seconds on my car. They would not give me anything to pay…read morethe mechanic for installing the same part a second time

I just wanted to take a moment to acknowledge Sean, the assistant manager at AutoZone. He was…read moreincredibly helpful during my visit today. From the moment I called in, he was of service! He went above and beyond, and I trust that he gets acknowledged for that through the company! Rachel Cook

Friendly staff and great service would recommend this business to anyone definitely will be backread more

Took my truck to Raben in Marion for new tires and brakes. After that my brakes squealed and…read moreproduced a ton of brake dust. They also talked me into letting them replace some front end suspension parts. Big mistake! My truck now squeaks and squawks every time I hit a bump or turn. I called them on it and they claim new suspension parts do that. Wrong! I had my regular mechanic look at it and he said Raben used junk brake pads and front suspension parts. I had him fix the brakes but not spending the money on another new front end suspension. Save yourself the headache and pass on Raben. They used to have a great reputation. Not sure if there's new owners or exactly what has changed.

Still haven't heard from this dealership. It's been nearly a month. This is a great example of poor…read morecustomer service...smh

I'm really impressed with this service department They…read morerealized that the battery was too expensive for me and found me a battery closer to my budget. They also when I get my oil change done they make sure my tires are at the right weight. I appreciate there service department.

Received great service at the Herrin, IL O'Reilly store. Needed a change-out on windshield wipers…read more A knowledgable tech and assistant store manager selected the proper model unit, and installed them quickly and they work great.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Tyler was Amazing!! Down to earth,friendly & NEVER pushy! I drove away in a beautiful 2020 Toyota…read moreCamery that day! No buyers remorse here!

I have had my car serviced there for the past 3 years and love it even more than the dealership I…read moreoriginally purchased my car at in Ann Arbor. Brian from servicing is always THE NICEST person to interact with on phone or in person. The service people and mechanics from the garage have been nothing but polite and the sales people have never been pushy at all which is extremely refreshing.... even when I was trying to push Ryan to get a VW also! If this is ever not the closest dealership for me to go to I'll miss the excellent service team and Brian the always cheery face of the dealership. LOVE my Jetta and enjoy this dealership just as much. I can't imagine driving another brand.

They have, or can find you some of the most obscure parts. The crew is always friendly &…read moreknowledgeable. Brad has saved me a lot of head aches.

From the owner: NAPA Know How. More than 85 years ago, the National Automotive Parts Association (NAPA) was created…read moreto meet America's growing need for an effective auto parts distribution system. Today, 91% of do-it-yourself customers recognize the NAPA brand name. We have what you need, whether it is automotive parts, hydraulic hoses, paint mixtures, and more! Our high-quality parts ensure your vehicle can perform at its full capability and efficiency, saving you money down the road. As an independent store, we bring the reputation of the trusted NAPA brand to a family business. Our businesses are invested in the community as we give back to local charities. Don't take our word on it, experience everything we have to offer yourself and stop in today!

Straight shooter. Reliable. Went above and beyond on his day off to handle my grim situation of…read morehaving my vehicle break down 600 miles away from home.

They're upfront with your pricing and repairs , I highly recommend Graham's for your auto repairs.read more