Had a burned out tail light and pulled in to O'Reilly Auto Parts in Woodruff, SC. Met Mike, manager…read moreof the store, who not only helped me determine which bulbs needed changed, but changed them for me, too. Just excellent service all the way around. I will be a repeat customer! 10/10

I would give this shop zero stars if I could. This was by far the worst experience I've ever had…read morewith a mechanic. I brought my car in because it was overheating and was quoted nearly $1,400 to replace a PCM wire, replace the thermostat, and perform a coolant flush. When I asked basic questions about why these repairs were necessary, I was met with arrogance and attitude instead of answers. No one could clearly explain what was supposedly wrong with my vehicle. My dad called on my behalf to ask additional questions, and they treated him just as poorly. Rude, dismissive, and unwilling to explain their diagnosis or pricing. At that point, it felt less like they were trying to help and more like they were hoping I would blindly agree to an expensive repair bill. When I called back and told them I wanted to take my car elsewhere for a second opinion, they were extremely rude I was even considering a second opinion, told me to come get my car now, and hung up on me. That's all I needed to know. Picking up my car was no better. There was around a $100 diagnostic/service fee, I understand paying for someone's time and had no issue to pay it. The issue is while I was paying it I was never truly acknowledged, I felt very uncomfortable and could tell they were upset I was picking my car up. I then took my car to a dealership for a second opinion. They were shocked by both the diagnosis and the quote I had been given. The actual problem? A single pipe with a hole in it that needed to be replaced for around $600. No thermostat or PCM replacement. No unnecessary work. The dealership was so surprised by what I had been told. I genuinely believe this shop tried to take advantage of me and pressure me into paying for repairs my car did not need. If you aren't knowledgeable about cars, be extremely careful. Ask questions, get a second opinion, and don't let anyone bully you into approving expensive repairs. I will never return and would never recommend this place to anyone.

This place has some incompetent people working there including the owner. They had a very good…read moremechanic there who would go out of his way to repair your vehicle but he was fired for bogus reasons. I would not recommend this place to anyone.

Great customer service! Always my number one place to go! I would recommend them to my family and…read morefriends!

CJ at the Simpsonville O'Reillys was very helpful for me today replacing my battery. It was very…read morehot day and he did it very quickly. Highly recommend.

Service department is awful,I called them when I broken down and asked if I have it towed there…read morewould they be able to look at it? They said yes we could take a look at have brought in. So I had to pay extra to have it towed there. It's my only vehicle, it sat in there lot for a week, I called and ask if they had a chance to look at it there response was we've been busy probably won't be able to look at for two to three weeks, now had they informed me of this when I called I would have never brought it to them!! I then had to have it towed from there to another place I asked the if they could help me out with the tow and they said no! So again I had to pay for another tow to a place that had it looked at and fixed in three days, and they were 3 miles from where I broke down. I only took it to Woodruff Chevrolet because I have a GM product, but it will be my last. AAMCO was awesome on east main street Spartanburg

Rick here was super professional and friendly, I had called around to a few places trying to get…read moreour car taken care of, this place was honest, actually knew when they could look at the car and gave me an idea of when it might be done depending on the actual problem. They even checked to see if our car was under warranty which it was, and got it taken care of earlier than stated. Just a great experience. (especially when we had called a place called kens in woodruff, that man so so rude even though my mother in law had given him business for years, it's ok it you are busy, it's not ok to be rude.) We really liked this Chevrolet place and the friendliness and professionalism here. Seemed clean and well run too.

Highly recommend! Very reasonable and masterful at diagnosing problems that are actually in need of…read morerepair doesn't try to upsell for the hell if it. Good people! Also they work on all vehicles including RV's

He received a few thousand dollars from us and my Volvo still isnt working properly. I use to take…read moremy cars there for repairs years ago but never again. I'll pay the dealership with experience before I go there. The girl at the front desk will argue and be rude to customers. Tell us we drove our SUV 25 k miles in 3 weeks instead of saying she wrote the mileage down incorrectly. Charged us $72 for 1qt of oil that he failed to put in our car 3 weeks ago. 2nd trip and still don't know what's wrong with my SUV. Rip off. don't recommend them.

These folks are first class. They got me out of a jam, I live an hour and a half away and got towed…read moreinto their shop 10 minutes before they closed. They located the part that was needed and stayed late to get me back on the road. We need more folks like this in the world. God Bless

A great local automotive shop. Vinny and Cathy are awesome and willing to go out of the way for…read moretheir customers. I recently had my AC repaired by them, and they did a great job. Additionally, my mother dropped off an older truck since her rear window wouldn't roll down. After troubleshooting it they realized another part would be required that Toyota no longer made. Rather than charge mom labor for the work already done (which was a lot), they didn't charge her anything. We will definitely be going back fo any and all of our automotive needs just due to their customer service alone.

Well I just went back to Hipps because as I was driving on the interstate my check engine light…read morecame on and I was losing power. I was able to get my car to Hipps Automotive so they could scan it and see what the problem was. A gentleman came out to scan the car, found a sensor that was going off, fixed it and I was done. Thank God for them, I would have been in serious trouble if they hadn't helped me. I'm from out of town. I would give them eight Stars if I could.

Wow. The workers and owner are so respectful and great! They do not push for expensive repairs -…read morethey just fix what is broken and do it quickly. I love that I never feel like I'm being sold to or pushed to upgrade anything. Would highly recommend!! I brought my 2009 Toyota Corolla in for a belt replacement and they fixed it same day. Thank you so much!!!

Had a few tires patched there, always helpful done a great job, recommend them for there work…read morequality, and the great people that work there.

Great experience, honest & friendly technicians with reasonable rates. Oh ya, did I mention…read moreHONEST! After continued loyal maintenance at a dealership, my last scheduled visit did not go as it should have. Thus, after seeing other reviews I thought I would give Express Oil Change a try. So happy I did! They performed my oil change and a multi point inspection, tell me recommended service suggestions. Also, unlike what the dealership informed me ... I did not need to replace my tires yet. They were honest and worked well as a team. Thank you Will for making this a review I was happy to write!