You want good service, thoughtful, considerate and there to make your visit smooth, this is the…read moreplace. They have a great team and their customer service is awesome. Plus the app is great as you can get what you need and just pick it up. But serious these guys are so good at taking care of the customer. They pride themselves on that and in a time and place in our culture where customer service has is on the decline coming here is awesome. Keep up the good work

It's a decent location and people seem helpful. I came to get a replacement battery for my Toyota…read moreCamry. Location is convenient.

We were driving from Indiana and some lights came on that I'm familiar with but I was still unsure…read moreif we should get them looked at. I called and asked to talk to the mechanic, and the receptionist put me through to Mike himself. I didn't even have to wait. Mike made recommendations that made him no money but I was reassured that I could wait to see my mechanic when I got home. I was very very grateful.

I made an appointment for Mike's Tuesday morning for Thursday at 8 am for a tire balance. This was…read moreoff a recommendation of a family member. When I pulled up I had a hard time finding anywhere to park because the lot was so crowded, but it was no big deal at first. I went in and told a man about the appointment I had made (2 days in advance mind you) and he told me with an attitude that it would be at least a few hours because they had no room in the garage. I said okay, thinking I really didn't have time because of work but whatever (hence making an appointment). Now I usually am pretty understanding but this is where it got ridiculous. The woman behind me in line (she also parked directly behind my car so I know I was there first) went to the desk and said she needed an oil change and something else done, no appointment. They took her keys no issue and one of the mechanics drove her car around. I was dumbfounded. Now maybe she was dropping the car off, but it didn't seem like it. It all felt incredibly wrong to me that she was taken care of no issue and I was met with a stupid look for questioning why I couldn't get in at my scheduled time. Beyond all of that, it took me about 10 minutes to leave because of cars parked behind me and having to slowly maneuver around a disorganized mess of cars. If you want friendly, organized service that sticks to their word, I would go somewhere else.

I had my 2018 Nissan Rogue in for an oil change and these guys are great! I even got a print out…read moresent to my phone along with images of any work that my need done soon for example my brakes are about half life. They didn't try and sell me extra I don't need. And oil change and tire rotation was done in about half hour

My daughter vehicle was taken in for an issue with over heating. Apparently nothing was found wrong…read morewith the coolant etc diagnostic testing. And oil change was recommended because the oil level was low. and i was told that COULD be the problem which causes over heating. Ok Kool. My daughter even called before picking up the vehicle if they test drove the vehicle and their response was YES. Anyways my daughter did not even get up the street from the shop and the vehicle started over heating and the oil came directly out. Clearly they did not test drive the vehicle, secondly nothing was offered to help get the vehicle back to their shop. They act like oh well, an explanation was given about maybe their software needs updated because nothing came back on the diagnostic test. The sole purpose of this visit is too see why the car kept overheating. They didnt offered to tow my vehicle back to their shop, which would have cost me more monev. Thev simple act like they did not care and basically they could not do nothing but take my 254 dollars like it wasn't nothing. I understand I rendered their services but no care was given at all. Lesson Learned I would not recommend this location at all!

I take my car here for all required service because of its convenient downtown location and because…read moreI've grown to trust that Kevin and the guys will tell me what's actually going on with my vehicle. The pricing for everything has been transparent and fair. Everyone whom I've told about this place has had similarly good experiences. Couldn't recommend them more enthusiastically.

The transmission is still leaking after you kept it for a month…read more You hacks got me. Spray-canned the rust-leaking converter and put in some kinda Stop leak. That watery stuff leaking is not transfluid. left a bunch of stuff unplugged If I go back, I will get in trouble or worse. Was told by neighborhood Whites that Black people in Dayton know not to go there, Dummy. Trolls under the bridge. Should not have taken my dad's old truck there. Zero trust. If you couldn't fix it, you didn't have to rob me. For what I paid, I could have just bought a rebuilt. Jesus will make it right. Done.

I was replacing the front shocks on my Scion xB. I was trying to replace the old right front shock…read morewith a new one. I was using a coil compression tool. As it was under a great deal of tension, I just could not remove the strut mount lock nut, and I didn't want the whole thing to explode in my face. I opted to get two new loaded strut assemblies. I tried various companies to see who could send them the quickest, but to no avail. I decided to call Advance Auto Zone in Xenia, and I spoke with Troy. I explained my predicament, and he helped me immensely to get what I needed and in a very timely manner. Thanks, Troy! You rock!!

I surprisingly had a fantastic experience - a very helpful and happy customer service…read morerepresentative that even placed my newly purchased windshield wipers on my car and refused a nice tip! $$ Offered to order in my windshield blades for the rear of my car but I chose to wait. They also had a few premium bottles of car cleaner, polish and leather conditioning on a great sale of less than $1.00 each!

Look online for your parts....you get to remove the parts you need..... outstanding....good prices…read morealso....

Got part i needed quickly nice atmosphere got my guarantee seen s few friends kind staff friendly…read morepeople liked experience have a full inventory of cars they have right there on computer will go back again thanks guys

Great place to have your car serviced. Larry says he'll have it done at a specific time and he…read more does. Dennis is great, he will find and fix your maintenance need. They never waste your time or precious income on repairs you don't need. They care about you and your car, I love this place, GOD BLESS SCP Automotive, a repair shop you can count on!!!

I brought my car in because the airbag light turns on after moving the passenger seat. They scanned…read morethe car, confirmed there was an airbag issue, but offered no real diagnosis or fix. They recommended replacing the battery, charged $150 for it, and wanted another $150 just to install it. I declined the install and later confirmed that replacing the battery did NOT fix the airbag issue, making the recommendation unnecessary. They also suggested the airbag issue might be a recall, which they could have easily verified using my VIN--but it was not a recall. I also asked them to look at a rear leak and was told to pull a drain plug and then referred to a body shop because they didn't know how to fix it. I paid $120 for diagnostics and walked away with no solutions. Unfortunately, this shop has gone downhill over the past few years, declining from a great place to one with weak diagnostics and questionable recommendations. Customers who aren't car‑savvy could easily overspend here. I won't be back.

We have been taking our cars to Muffler Brothers for several years now. Richard and Brian have…read morealways been good with great integrity you do not see these days. They have always been honest, done great work and never price gouged like so many do.

FAST AND HONEST! I dealt with Richard...he didn't try selling me on a new pipe or muffler or…read moreconverter or resonator or anything. I told him it was my second ride and no hurry but it was done the next day. He welded it up and loud went back to quiet. It cost me four times less than I had figured it was going to cost me (wait...should I be writing that here? LOL...just kidding). I saw other reviews saying this is the garage they're using from now on...same here!