They were able to help with what I needed. Not only were they helpful but very pleasant. Would…read morerecommend them to anyone.

Stopped by there last week to get brake work done and was told they were booked all week. The next…read moreavailable day was the following Tuesday. After getting a quote for the work, I said Tuesday would work for me and that I would be there at 7:30am and they said great see you then. Tuesday (today) rolls around and I am there at 7:30am ready for the appointment. I was then told that I was not scheduled for an appointment but just a drop off. Still needing the work done, I gave them my keys and waited. A little after 10am my truck was taken into the shop. Around 1pm they said the work was completed but that I needed rear brake work????? I brought my truck in because I knew it needed brakes all the way around. At this time, my truck was still on the lift but they refused to do the work because it was not scheduled for rear brakes. WTF!!!! Because I did not hold their hand through the entire process, I had to drive back home with really bad rear brakes. If you choose to use their service, spell out everything you need done for them and double check that they understood what you want. For me it was a waisted day that I took off from work and I will never do business there again.

We've taken our cars here a few times and the service has always been outstanding. I brought my car…read morein for an alignment and they brought me out to show me a problem that needs to be fixed prior to a realignment. They had to order the part, so I rescheduled my appointment. Since the appointment would take some time they gave me a car to use while they worked on my car, and the only cost was to refill the gas when I returned it that evening. Let me also add that they have free coffee and snacks in their waiting area, which is a really nice treat.

I am disappointed with my recent experience at this service center, where I had been a loyal…read morecustomer for years. Recently, after a heat shield fell off my exhaust on a long drive, I brought the car in for repair. I had replaced the entire exhaust system just six months earlier, so I was surprised when they quoted nearly $1,000 for the heat shield, claiming it was not included in the prior work. After discussion, the manager agreed to cover it. However, this left me questioning the clarity of their previous service descriptions. While the car was in the shop, they recommended replacing the rear sway bar. The estimate instead referenced "rear suspension" at around $700, even though I had replaced the full suspension (front and rear) only two years ago. Again, they stated the prior work did not cover this component. These inconsistencies have seriously damaged my trust. When I returned to pick up the car, an employee handed me a broken key (the electronic component had detached). Staff then made rude comments, suggesting I find another service center and telling me they no longer wanted me as a customer. A manager joined the conversation and the interaction became confrontational. The main issues appear to be vague terminology, poor communication about what parts are included in repairs, and unprofessional handling of customer concerns. As someone who is not a car expert, I felt misled and no longer confident in the services I had paid for over time. This experience has cost them a long-time loyal customer. I will be taking my business elsewhere.

Bock's garage was very helpful, friendly and professional. We were on a road trip and had an issue…read morewith the car, luckily we found them and were attended immediately. Also helped us get the new part we needed and installed it for a very affordable price. Would highly recommend to anyone passing by!

Posted this on Google, but had to share here as well. Absolutely incredible experience! The…read morestaff were all so very friendly, and you could tell how much they truly care about the work they do! Fast, yet very reliable work, and very well priced. Helped my girlfriend and I out of a tough spot, and put our minds at rest. Highly recommend.

The 3 people who we spoke to on the phone and worked with in person was the best experience we've…read moreever had during a time sensitive crisis. Amazing communication, stand up people who truly care about safety and getting people back on the road. Our camper wheel fell off while traveling and they were there to help us fix it, and secured us a spare. In and out in 20 minutes. The gentleman who helped us was a god send. We can now complete the rest of our 8 hour trip to TN. Thank you Dehaven's camper and trailer sales!!!!!

Got a great Bwise, great price, smooth process. Highly recommen. Will get another one from here soonread more

Had car 2 weeks..Didn't fix problem and 1600.00 dollars later..Don't return calls or answer…read morephone..Took vehicle somewhere else.Will never go back.

The best customer service. Personalized touch!…read moreThey take the time to talk the customer about your needs.

I'm going to 10 years all he busy over there, but he keeps his word when the car will be fixed or…read moreoil change will be done. He definitely keeps his word so he's a former US like myself and our word stilldefinitely for his business. I go there all the time.

I had to have some things done to my car . A few people told me about Frank's Auto .service. I…read morecalled very nice on phone. Took car. Dropped off. . They called to keep me informed of what they found and what was needed. I felt relieved that my car was being taken care of. When I picked up. Very nice also told me what needs to be done next. . I am relieved to finally find such a caring business.

Took my vehicle in for an oil change. A month later I'm 3 qts low. I drive maybe once a week, tops,…read moreso I know it's not from running it hard. No oil on the ground where it's usually parked. I call them and they can't even tell me what grade of oil they put in. Take it back to them, they say they can't find a leak. Take it to the dealer and pay $300+ for them to also tell me there's no leak. I used to recommend this place to everyone, but now seeing they can't even manage a basic oil change since the management change, I highly recommend you take your vehicle elsewhere.

I had an appointment for 2 weeks. I dropped it off at 9am, and came back at 12:45pm and they hadn't…read moretouched it. So, I left. Whats the point of having an appointment if you cant get the car done??? I wasted my day waiting for them to get it done. For nothing!!! Wasted money on cab rides, and time waiting when I could have gotten so muc

I just stopped by there in a panic because my tire was going flat. I wasn't sure how to use fix a…read moreflat. Patrick, Trenten, Dana and a customer named Scott all came to my aide. I am so appreciative for your help and being willing to stand out in the heat to help a stranger. For as long as I will be in the area, y'all have my business. Thank you again!