I came to this location because my car was showing a low-tire warning. They inspected my wheels and…read morefound that I had three nails in one tire. I had previously gone to a Mavis Discount Tire in Queens, but I decided to get a second opinion here. I'm very glad I did. The staff communicated everything clearly, did not make me feel pressured, and gave me different options for handling the issue. I really appreciated how honest, patient, and professional they were throughout the process.

They patched my wife's tire and replaced a nut my wife lost while replacing her old car battery for…read morefree. They also tightened everything with the car battery just to make sure it's extra secure.

Good customer service and not long service time. Also they have great technicians .they explan…read morewhats going on with your car with professionalism and courtesy

Every thing was great here! Job well done…read more Highly recommended!!! Small waiting room with coffee. Staff is Easy to work with.

Horrible service. Rude owner, unprofessional mechanics. Avoid this shop. Too expensive and hidden…read morefees and labor.

Actually this store is not friendly. Store is very expensive than other brand auto part stores. I…read morewas call there and asking some parts and service, nobody care about my problem. Do not waste your money

Crucially needed a wiper replaced on a rainy, low visibility day. Entered Autozone, purchased a…read morewiper and the extremely helpful man working the counter replaced it for me! All transpired in under 5 minutes

If you don't want to work here don't. Young guy glasses dark hair extremely rude and unhelpful. No…read moresmile no willingness to help just miserable. I wouldn't come back

I yelped Auto centers this morning, looking for a place to get an oil change and this place came up…read morefirst. When I drove up immediately felt that I did not have my wallet on me and I dreaded having to drive back and the plus the place looked closed from the outside. To my Saturday delight, I interacted with an employee there named Jimmy, who was so helpful and explaining that they took tap payment and how long I had to wait until my car was serviced. He was so pleasant to speak to while I waited, and we shared stories about our careers and just being born and raised in Brooklyn, before I knew it my car was finished! I paid and I was done in less than 20 minutes. A mechanic was even gracious enough to back it out of the shop into oncoming traffic, which I was scared to do! Definitely will be back to this neighborhood gem. Go here!!

The shop I went to for an oil change confiscated both my oil change equipment and my tools,…read moreclaiming they had damaged them while servicing my car. No professional mechanic should handle things that carelessly. I expected better service and honesty. The man with the glasses was especially unprofessional and unreliable. Overall, it was a very disappointing and unpleasant experience for me.

Service requested: front + rear struts replacement, alternator replacement. My service in 03/2026,…read moreand 05/2026. Quality: good, reasonable cost in NYC. Their team: Marcello, Ivan, 2-3 mechanics are good. They did excellent jobs and know what they are doing. Sometimes, Marcello explained in detailed issues from my car, and truly helps my car. I am happy and feel safe, reliable. I've been with his shop for a long time and know well the process. That is a reason I always think about them to come when my car has issues, even though I have many mechanics closeby my house, just 1-2 minutes of walking. There is also something that I feel uncomfortable sometimes. 1/ They don't have a seat or customer room, so I have to back and forth my house and their shop during repaired time. I usually walk 30-45 mins to get their shop. 2/ Sometimes, I want to pay card, but they told me, the card machine is not working. It makes me tired to go to the bank and withdraw money, especially after working hours, and being rush to their shop to pick up my car because they are closed at 5:30 pm 3/ I am not sure their parts or my old car issues. It seems that the parts (CarQuest) that they put into my car does not last long time, it failed few months follow-up. Even though, they had warranty policy for 2 years including labors and parts for safe, however that makes me feel uncomfortable to bring my car back and forth multiple times in a shot time, claim for repaired with free cost. That is a reason I decided to bring my own parts after few times, so I can enjoy picking up what I love to my car, though sometimes I felt stress with doing this. And I can say my car is so picky. 4/ The receipt: sometimes the internet was down, I cannot have my receipt. Later on the next time of repairs, I requested them. Marcello sent my email and phone all of my receipt links. I can access them at this time with the link. After that, I couldn't access them if I did not download all my receipts. I truly don't know that until I have checked my receipts to look for the date of I changed the axles with them, I am so surprised that I couldn't access any of my receipts from the links. Previously I believe, all my receipts were still there. But it told the file was no longer available, if I want to have it, I have to request owners to resend the links of my receipts again. 5/ Recently, I called customer service by their phone giving to ask about the price of fixing, car issues, or what's going on with my car during repaired time ( I believe it was quicker than walking to their shop) but it told that it could not get through. It made me call phone or text messages to Ivan privately. It made me a little bit uncomfortable. 6/ Sometimes there is minor jobs or maintenance jobs like changing brake oil, it seems that they did not do. I am not sure. Because there was one time I asked mechanics to change brake oil for my car while he's changing new brake pads, rotors. He said he did not do this job. He ignored it. It seems he likes to do the big things. 7/ Their shop seems to have less lighting. I think they need more lights to make their working areas become brighter. 8/ Marcello, the owner of the shop, he looks full of energy, reliable outlooks, but sometimes he did not dedicate to his shop much. I am not sure ( that is my personal thinking) sometimes he looked tired, or ignored the car issues that I told him, even though he keeps talking. There was one time I told him that my left axle's boot was leaking. He needed to replace it to me in warranty policy ( because it's still 8 months). He was talking, while I thought he understood what he will do to my car. And I already told Ivan again on text message. Later on, when I picked up my car, I checked again, the old axel with boot wearing was still there, they did not touch it. When I complained it to them, they agreed to change it with no more money to pay, however, I suspected the parts from CarQuest did not match to my car. I decided to buy my own side, let them fix it again with free labor as they said. Overall, I feel happy with their service. But I hope that they will improve more , and dedicated more to become the best shop in NYC. I just have some personal concerns when I did repair my old car in their shop and I would like to share. And The rest of things, they did good jobs if they dedicated to their jobs, not picky jobs. I hope they love all things they are doing daily to help many customers who need them. It's not just MONEY, it's a JOBs

My experience was great!! I spoke with Marcelles and he was very helpful. He was welcoming,…read morefriendly, and knew what he was talking about. They replaced my radiator and had my car ready by the next morning and it's running like brand new. The prices were also reasonable and I appreciated the quick service.

I used this business for an oil change for the first time in 2024. The service wasn't exceptional…read morebut was good enough to go back to them in 2025 for the same service. I regretted it. After doing the oil change, there was a problem with a system light being constantly on when I left the business which wasn't an issue before. Called the owner who told me to come back another day at a particular time; which I did. When I got there, I was told to come back later in the day as the only person who could address the situation was out to lunch. When I returned, the guy who was to fix the problem had an indifferent attitude to my situation, did something with a handheld device and said the problem was resolved. When I got in the car, it wasn't. The owner suggested that I drive the car and it will go away, which I insisted that I wasn't going to do. He also suggested I give his employee extra money as a tip and rushing me to get out so that other vehicles can get in to be serviced (It's a small service area). I insisted that the situation had to be resolved before leaving, but I will not patronize that business again. I will resume going to the Audi dealership where I usually go. I don't like poor service and being hustled for money when I already paid for a service and the technicians created a service problem that wasn't there before.

I always bring my car here for oil change and maintenance. Ivan is very honest about work that…read moreneeds to be done, and what does not need to be done, and will provide cheaper options if I don't need the beat fix for my run down car.