What a silver lining in a dark storm. We became stranded last night on a road trip from MD to TN and then on to FL due to altenator issues. After an expensive unplanned over night stay, we started calling around for altenators. By chance we were directed to this store from the kind folks at the Abingdon, VA store. Charles and his staff went well above and beyond to assist. Although they did not have the part, they sent a driver 45 minutes up the road to get it. Charles then lent my husband his own tools to fix the part. He checked in to see if we needed water in the summer heat or a reprieve from the heat. He was so knowledgable, courteous, and helpful. We can't thank this store and its staff enough for getting us back on our way! read more