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Advance Auto Parts

2.3 (3 reviews)
Open • 7:30 am - 9:00 pm

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3 years ago

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5 years ago

Incompetence on a level that is unheard of. If you need the correct part, don't waste your time here. If I could give zero stars, I would

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3 years ago

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University Tire - University Tire

University Tire

(21 reviews)

The friendly staff greeted me when I walked in, patched up my flat tire quickly and inexpensively,…read moreand sent me on my way. (In the meantime, I even got a little work done in their pleasant, quiet waiting room.) I was completely satisfied and recommend them.

I went to University Tire after buying a truck from a friend to get a full diagnostic done. The…read morediagnostic alone was $150 which didn't go toward any repairs, and in hindsight should have been my first red flag. After the inspection, I was told the only issues were the power steering pump and a couple of hoses, and I was given a very high quote based solely on those items. No other problems were mentioned. I approved the repair, picked the truck up, and drove it for about 20 minutes to make sure the power steering felt right. When I got home and opened the hood to check things over, I immediately noticed a coolant leak on the opposite side of the engine bay. My brake booster was wet, my heater core hose had a coolant leak, and my coolant reservoir return hose wasn't even connected or clamped. I also checked the work they did and saw the clamp on the power steering hose wasn't tightened correctly. If I can spot these issues myself, I feel a trained mechanic should have identified them during the diagnostic especially since I paid specifically for that service. These items should have been noted and included in the quote, even if it meant a higher repair cost. Instead, only the steering components were mentioned. They told me to come back the next day for a cooling-system pressure test because they were too busy to handle it the same day, but I believe that should have been part of the original diagnostic. Now I have to make another trip, and at no point did anyone communicate that more issues existed beyond what they repaired. They told me the diagnostic was to check all systems, which is the only reason I agreed to pay for it yet I still ended up discovering multiple problems on my own afterward! They only reason I did not put 1 star is because the power steering is restored for now and there was miscommunication one front desk person said it was a full inspection the other said it was an inspection based only on your complaints. Regardless if you smell coolant and see coolant let me know it needs to be fixed

Advance Auto Parts - autopartssupplies - Updated May 2026

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