Naomi at the front deserves a shout out. I was served at the register next to hers by a different…read moreemployee, but while my guy was fetching a car battery for me, I overheard Naomi field a phone call with a customer. From only her end of the conversation, I know if I am ever on the line - confused and needing clarification, I want a "Naomi" every time. Kind, respectful and knowledgeable, she spoke to this obviously stressed out caller with such gentleness. It can be so intimidating asking for automotive advice (especially when you have A LOT of questions as this caller apparently had) and wow, such a relief when the professional you get takes TIME to explain everything without condescension, as Naomi did for them. I am happy with the service I received as well but really want to uplift Naomi as an example of Auto Zone excellence.

I went in not really knowing what I needed. Eric came out and looked under the hood and immediately…read moreknew what I needed and even quickly installed! The people there are always friendly and helpful.

Stopped here for a replacement windshield wiper. They couldn't have been nicer or more helpful…read more Sales associate changed the wiper blade for us!

Received great customer service! It was busy, but when I was waited I received excellent service.read more

I had a minor repair that they ended being so minor, they ended up doing it for free. A lot of…read moreplaces would have gone ahead and billed something. I have also had hitch installed on a Mazda CX9 years ago and they do good work. I don't remember the cost, but it was cheaper than having the dealership add it when we bought the car.

had several things completed on my truck. exhaust, bug and rain guards, spray in bed liner and…read moretool box. all were completed within a day and done well. very happy with service will return. also staff was knowledgeable and friendly.

We were in and out quickly on a light bulb replacement even though it was difficult to get out the…read morebulb one of the associates helped us put the part in as it was very difficult. Definitely would go back again.

I purchase parts from Rush Truck in order to maintain our fleet! Chris Glass is my outside sales…read morerep, and does a great job for me! He visits the shop regularly, communicates well, and is efficient. If he can't find the part I need locally, he and the rest of the team do their best to find it for me! Highly recommend using Rush!

I've been working with Rush Truck centers for a few years, Chris Glass is my outside sales rep and…read moreI couldn't write enough here to tell you how consistent and helpful he is. I've called him many times to find parts that were different makes and he usually finds them and prices are always great. Thank you and give that man a raise!

The purchase experience was GREAT!!!! Zero complaints there. Sales Advisor Ellis and Sales…read moreManager Phil are amazing and acually care about people and have very high ethics! We purchased a 2022 Chevy Silverado 1500 High County as one of the best vehicles to tow our new 2025 Salem 26ICE travel trailer. However, when we went to pick up our new trailer, one day after purchasing this truck, we discovered the 7-pin connection from the truck to the trailer is not working properly. The turn signals and brake lights show an error in the truck trailer lighting system check. The RV dealer tried connecting various connectors and extenders, no luck. They connected a few different vehicles and the light work perfectly. By process of elimination and logical deduction, the problem has to be with this trucks trailer/towing management system. The GM technitions ran a test using a GM tester and found no errors. No surprise there! Simply moved on claiming no problem. Discussions with other GM truck owners, trailer owners, and others led to a truck wiring problem. We are being sent to Ashland Hitch, here in Ashland. A 3rd party person who may be able to advise. I will provide an update as things progress. UPDATE:. you are only as good as your weakest link.! unfortunately, the service department is the week link for this dealership. The sales department is the strongest link for this dealership. It was the sales manager, who took the initiative to do some investigating and reach out to another local company who could possibly provide more information about the situation. After connecting with that company, clarity on the issues was revealed. We were ultimately able to get the trailer lights to work properly. The reason for the failure the seven pin connector on the truck. As the technical service bulletin, General Motors issued for this item clearly indicated, the seven pin connector needs to be replaced with a newer one that will not have the same problem. The service department failed to clearly recognize this, and only served to dismiss the issue as "not their problem". For that reason, and that reason alone, I have to lower the rating for the dealership. It is probably best if you purchase your vehicle here at Patrick GMC, you have it serviced somewhere else. I do highly recommend and give high accolades to Phil Scott and his sales team. They are outstanding.!

The only place that I have had my 2022 GMC Sierra 1500 serviced since I bought it. Stacey in the…read moreservice department is the best. She always goes above and beyond to explain everything and ensure that things are done efficiently and in a cost effective manner to the customer!

I took my car here for a yearly inspection. Great customer service and very quick service time!read more

I miss these guys! I worked in Ashland for 30 yrs and took all my cars to Blaine's. Since I've…read moreretired I've used a number of shops and have found all of them to be incompetent crooks. I always trusted Blaine's and never felt they were taking advantage of me. That's over 30 yrs! And I'm very picky about my mechanics! I'll still take my cars to Blaine's if I have a particularly complicated problem. It's just a little harder because I don't live in Ashland. If you can, take your cars to these guys!