Cancel

Open app

Search

Advance Auto Parts

5.0 (1 review)
Closed • 8:00 am - 8:00 pm

Advance Auto Parts Photos

From this Business

More like Advance Auto Parts

Recommended Reviews - Advance Auto Parts

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

7 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

Ask the Community - Advance Auto Parts

Wally Armour Chrysler Dodge Jeep Ram

Wally Armour Chrysler Dodge Jeep Ram

(20 reviews)

I called to verify the car I was looking for was still there. Explained I was coming from 40…read moreminutes away. The car is listed for $23,900. (100k miles). On arrival the salesperson got in the backseat to go on the test drive and only then noted the check engine light was on. He said if I really liked it we could probably work the deal to include the check engine light repair but they wouldn't tell me/investigate/etc unless I signed the deal that I'd buy it. Umm... no sir. I don't do that. The car can't be titled in summit county with a check engine light. I'm not paying 24k for a car with a check engine light on. The salesman was nice but honestly if I'd had known before I would have never drove out and let's face it. Gas is now $3.99. I feel something like this should have been discussed before the drive out.

We've purchased three cars from Gabe at this dealership, and we've always loved working with him…read more However, the service department has been a major disappointment and seems to be engaging in some form of scam. For over five years, my family has come here for routine oil changes and tire rotations. But during our last two appointments, we've encountered dishonest practices. As a young 23-year-old girl, I know nothing about vehicles. Rather than feeling like a customer, I almost feel like a walking dollar sign. Today, when I went in for my oil change, Brad claimed that my tire lug nuts were too swollen and corroded to be placed back on. He then demanded $300-$400 for replacements without my consent. When I requested the original lug nuts to be reinstalled, they refused, claiming they had already discarded them. I understand that lug nuts need to be loosened for this process, but to remove all 20 and then claim they all need to be replaced was frustrating and confusing. Especially since I got new tires from the same dealership earlier this year with no mention of my lug nuts needing replacement. While I understand that lug nuts can eventually swell, there was no prior warning or mention of this during previous oil changes or when I got new tires. To make it seem fair, Brad did find some aftermarket lug nuts for me, which decreased the price. However, for this same instance to happen with the same service members and the same mechanic last year with my mother, it seems very suspicious. During her visit, Alexis refused to put the lug nuts back on her vehicle. Maybe the mechanic is the problem here. I'm not sure. But all I know is that I am very disappointed in this establishment and that I will be letting everyone know about this. This dealership's service department views customers as cash cows rather than individuals seeking honest automotive service. Their predatory tactics, particularly targeting the elderly and women, are deeply concerning. I strongly advise caution to anyone considering their services, despite our positive experiences with Gabe.

Advance Auto Parts - autopartssupplies - Updated May 2026

Loading...
Loading...
Loading...