Don't ask for help. Terrible service, go down the road to advanced auto they have everything…read moreo'reillys has and they won't treat you like garbage. Would not recommend

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Got my serviced elsewhere locally- everything done - the one thing they said they did which I…read moreprioritized was new wipers.... Next day almost got in accident because it was NOT done! Went to autozone- they replaced for me and one my way in under 5 minutes! From now on- they are my first choice for anything!!!

Stopped there today with a car engine about to burn up, and Dan helped me out big time. He was so…read morekind, helpful, and considerate I thought I'd leave a review (since he wouldn't take a "tip" for his excellent help). Thank you!!!!

I've had my oil changed and bulbs replace. Never really a problem. The counter help is what falls…read moreshort. They seem untrained and over worked. There running around and it's hard to pin one down.

Horizon of Alliance did a great job tinting the windows in my Cadillac CTS4. Great guys and quality…read morework

Huge shout out to Horizon Audio in Alliance for helping to make my daughter's Christmas present…read morespot on. She wanted matte black wheels for her new car. Stopped in there to ask questions and they made it all happen. Such friendly service and super to easy to work with. Her car looks AMAZING and she also went home with a remote.start. Couldn't be happier. Definitely shop local.

I called to verify the car I was looking for was still there. Explained I was coming from 40…read moreminutes away. The car is listed for $23,900. (100k miles). On arrival the salesperson got in the backseat to go on the test drive and only then noted the check engine light was on. He said if I really liked it we could probably work the deal to include the check engine light repair but they wouldn't tell me/investigate/etc unless I signed the deal that I'd buy it. Umm... no sir. I don't do that. The car can't be titled in summit county with a check engine light. I'm not paying 24k for a car with a check engine light on. The salesman was nice but honestly if I'd had known before I would have never drove out and let's face it. Gas is now $3.99. I feel something like this should have been discussed before the drive out.

We've purchased three cars from Gabe at this dealership, and we've always loved working with him…read more However, the service department has been a major disappointment and seems to be engaging in some form of scam. For over five years, my family has come here for routine oil changes and tire rotations. But during our last two appointments, we've encountered dishonest practices. As a young 23-year-old girl, I know nothing about vehicles. Rather than feeling like a customer, I almost feel like a walking dollar sign. Today, when I went in for my oil change, Brad claimed that my tire lug nuts were too swollen and corroded to be placed back on. He then demanded $300-$400 for replacements without my consent. When I requested the original lug nuts to be reinstalled, they refused, claiming they had already discarded them. I understand that lug nuts need to be loosened for this process, but to remove all 20 and then claim they all need to be replaced was frustrating and confusing. Especially since I got new tires from the same dealership earlier this year with no mention of my lug nuts needing replacement. While I understand that lug nuts can eventually swell, there was no prior warning or mention of this during previous oil changes or when I got new tires. To make it seem fair, Brad did find some aftermarket lug nuts for me, which decreased the price. However, for this same instance to happen with the same service members and the same mechanic last year with my mother, it seems very suspicious. During her visit, Alexis refused to put the lug nuts back on her vehicle. Maybe the mechanic is the problem here. I'm not sure. But all I know is that I am very disappointed in this establishment and that I will be letting everyone know about this. This dealership's service department views customers as cash cows rather than individuals seeking honest automotive service. Their predatory tactics, particularly targeting the elderly and women, are deeply concerning. I strongly advise caution to anyone considering their services, despite our positive experiences with Gabe.

The customer service is exceptional everyone is friendly and easy to talk to, which makes the whole…read moreexperience feel stress-free. What really impressed me is how proactive they are. They didn't just do the basic service and send me on my way. They took the time to look over my car and point out a potential issue before it turned into something bigger. They explained everything in a way that made sense, no pressure, no upselling, just honest, helpful service. It's clear they care about their customers and the quality of their work. Definitely a place I'll keep going back to. Thank you, Rusty and the team.

Great service did a basic oil change and changed my air filter nice employees and were very quickread more