1. Advance America

0

Lake Worth, FL

Cancel

Open app

Search

Advance America Photos

Recommended Reviews - Advance America

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Advance America

Chase Bank - Chase Customer Service can help with your account and servicing needs. chase.com/digital/resources/customer-service

Chase Bank

(5 reviews)

Friendly staff at this Chase location. The customer service is great here. And the drive up banking…read moreservice is fast, which is what matters to me the most. The line is never wrapped around the corner like I experience frequently at some other banks.

I am writing regarding the abusive, provocative, and unprofessional conduct I experienced at…read moreBoynton Beach branch at 4740 N. Congress Ave. location. The treatment I received from the branch manager went beyond rudeness -- it was deeply unsettling and, I believe, emotionally abusive. I was acting in my capacity as the court-appointed administrator of a deceased family member's estate. My family member had maintained a decades-long banking relationship with Chase Bank--extending back to before the J.P.Morgan merger. I am legally obligated, under court order, to complete certain account finalizations and estate-related banking matters. On the days in question, the branch manager interrupted me continuously, spoke over me, and refused to allow me to ask questions or clarify information. Her manner was not only dismissive but also dictatorial. At one point, when I respectfully explained that she could not refuse a court order, she replied, "We will see. We have our own rules and procedures." Such a statement reflects arrogance, disrespect for the law, and a complete disregard for customer service standards. The experience left me feeling demeaned and powerless, and I genuinely felt emotionally abused by her unprofessional behavior. No customer--or especially a bereaved family member fulfilling legal obligations--should be treated this way. The manner in which she handled these interactions left me feeling provoked and distressed. Her attitude and communication style escalated the situation, and I believe she intentionally provoked me into anger -- a reaction that no customer should be driven to during a sensitive, legally required process.

Advance America - paydayloans - Updated October 2026

Loading...
Loading...
Loading...