I have a shared branch, a shared credit union. I've had to use blue to do all my baking needs given…read morethat my bank is out of state. They refuse to cash any checks, but they'll deposit them, and then charge you $3 to take your own money back out. And they also don't tell you they're gonna charge you $3, you only see it on your statement. I didn't drive up to a random atm, I went inside a shared bank where I was told I can handle all my banking needs. I'm tired of the sneaking around to get money from me in any way.

I got a loan for my used motorcycle. the interest was ok, the payments were good. The problem came…read morewhen I was charged $5 for a statement. I called to try to go paperless, but after 20 minutes of talking to an associate I was no further along. I'm sure some where I was notified about a charge, that's not my issue. The issue is the inability to help me fix the issue moving forward. I moved my loan ASAP and will never look back. The mobile app is tough to navigate, they don't make it easy to do business with them. Happy to be done with this company

just want to let you know how phenomenal Tanica was! She made the entire loan process seamless and…read morestress-free. Her expertise, communication, and dedication were impressive. I highly recommend Tanica to anyone seeking a loan officer. She truly goes above and beyond!

From the owner: Choose Platte Valley Bank for all your personal and business financial needs, including mortgages,…read moreagricultural loans, insurance, investments, and much more.

Great people fast and friendly service i highly recommend this branch maybe someday they can open…read moreSaturdays

Alexis & Michelle are angels!!!! This bank has always been super accommodating and even when there…read moreis a line it moves super quick and they're SO pleasant and inquisitive about everyone's day and it's so genuine. I really love this branch and cannot commend all of the women on the front line enough!!

People will complain about anything I swear. This is a wonderful credit union, super caring about…read moretheir customers, offering great percentage yields and offers as well as a scholarship for high school seniors. Ive always been greeted politely and felt welcomed. Sometimes they are busy (what business isn't?) but are still really considerate. I've been a member for close to 20 years and will stay a member.

Trying to purchase a vehicle with the assistance of Mariah or Samantha is like putting a screen…read moredoor on a submarine -- utterly useless. Don't call pack, don't email back; can't get accurate paperwork put together. Completely incompetent. Will never use MTFCU again.

I've been using Anna for an issue with my kohls account, which was paid by pinnpay on the 10th of…read moreMay. She's been very helpful and dealt well with my issue with Kohls. It's nice to deal with companies that treat you like a human not just another number or account! I've gotten calls from her discussing this issue, and they even have it set to where my calls go directly to her(or they know by caller I'd it's me and send it off to her automatically) in any case it's nice to be greeted with them already knowing who I am.

Used to be a good credit union. Been a customer for 40 years. The last 20 years their customer…read moreservice has been deteriorated. Try calling during business hours you'll be lucky if anyone answers. There are several better options in Cheyenne.

Unless you have perfect finances this is NOT the place to bank. They used to be amazing but not…read morenow. Very very disappointing. We ended up getting our car loan thru Colorado

Best in the county. Unbelievable wonderful staff, always helpful, kind, knowledgeable, go beyond…read morewhat is expected. You can use them anywhere you live.

it's a credit union not a bank. They know their members and give them the respect exceptedread more