I've been to the old location (Lisgar) and this new one…read more Venus Envy is a lovely place to come in, and look for new things to try. This place has the best customer service I've experienced. When it comes to adult items like sex toys, it's important to be very non-judgemental. Venus Envy has that, and more. The employees have never been anything but friendly and courteous, and always willing to answer any questions. The storefront is cleverly used for display purposes so if you were ever worried about being spotted by someone you know from outside, that won't be a problem. Inside, it's clean, bright, and has a very chill environment. The store has cool pamphlets on various topics such as BDSM, menstruation, and solo play. They each have nice tidbits of information, and list resources on the topic to further read. Around the store they have different toys on display to pick up and look at, and testers for lubes and such. They have books and magazines on a wide variety of subjects, and not only just only sexual matters. What I also like is that they have period alternative products like cloth pads and the Diva cup. All in all, a great place to visit and I have always left happy.

There's no other store like this! Friendly and knowledgeable staff providing excellent customer…read moreservice. Products are available to touch so you know what you're buying. Amazing collection of books about everything from sexual health to social justice (and including the coolest kids books!). Great place to come discover what you like in a judgement free and supportive environment. Also a good place to buy gifts like games, massage bars or oils, candles, etc. Cool to know that they give back a lot to the community, and offer a bunch of workshops mostly sliding scale. Love supporting small businesses that have this much heart!

Great staff. The most important thing in a store like this is making you feel at ease and while I…read morecannot remember her name (and should), the clerk was terrific: funny, interesting, and very helpful. If you're intimidated or feel awkward about going into a store like Wanda's, this is the one other go to. They will make you feel welcome and help you with any questions you have. Great people.

I just had a beautiful experience at this shop! The staff were super chill & knowledgable and…read morehelped me find exactly what I was looking for. It's located in an amazing old heritage building making the store itself almost it's own destination (they even have a dungeon!). If you are in Centretown Ottawa, you should check it out!

They don't have the type of sex doll I want... Their dildos are not big enough for me... To…read moreexpensive toys and they don't have the size condom I want. They are not very nice, I tryed testing a dildo in the bathroom and they kicked me out, So they are very mean, they are so damn rude because they didn't allow didlo testing.

I recently shopped here for lingerie and to browse the accessories. The staff member who helped us…read morewas very friendly and tried incredibly hard to help me find what I wanted. They/she (did not get pronouns, sorry) was so fun to chat with, made me feel comfortable and welcome. Great selection of everything, and would highly recommend this location for any of your needs!

I wouldn't really recommend this store, I went in for lingerie and sexy gear but found out you…read morecan't try anything on as their fitting rooms are still closed. As all lingerie is final sale I left without making a purchase as I need to know I like to the item on before buying. Also I had to approach the staff for help as they were busy chatting amongst themselves. They did seem to have a lot of variety of products though so there is that.

Overrated sex shop , something I bought was cut in half when I opened it and they didn't care when…read moreI went in to show them .

IF I COULD GIVE THIS STORE A RATING LOWER THAN ONE I WOULD!…read more Worst adult store in the city. The staff care more about talking to each other than the customers, the manager is rude and the owner is more concerned with the bottom line than customer satisfaction. Your money is better off going to any other store or those with a proper website. Update: After a couple of hours I received a DM from the owner of this "business". In his message he practically blamed me for the poor service I received. I mentioned that I had no desire to discuss my experience there and would rather shop anywhere else so I can enjoy shopping in a positive and helpful environment. I said I considered the matter closed. He actually sent another message, which I deleted outright. Still blaming the customer instead of taking any responsibility for his store and his employees. I never asked for a solution. I merely wish to let people know that they can get much better service at other stores in Ottawa.

yelled at my partner about requiring a canadian ID before they even walked into the store (my…read morepartner is canadian but not white). disgusting, shop at venus envy or stag shop instead of giving these people your money

Let me say first off. I keep reading how Rick the owner is a great guy and he most likely is but…read morethe woman he has working for him not only sucks the joy out of an experience that should be fun, you can feel the judgement eminating from her mind and spirit. If there is more then one woman I apologize I always seem to get the one in Goth. Even Skrillex left that unhappy world. I digress. I know customer service extremely well and strive to provide my customers with a comfortable, knowledgeable, fun experience from me each and every visit. This is not what this woman believes. Bought an item and decided after day 2 of waiting I'll just switch for something they have in stock. Told no, no deviations from the policy. Great no problem then I'd like a refund please. Told nope. No refunds. Now I can understand that being the type of adult items being sold but my item hasnt even arrived at the shop yet? Do they not want to stock it because it had horrible reviews? Or the part that really "blew me away". Yes I realise the pun. Ha! The same exact item, product number and all is between 60% to 30% cheaper at every other retailer I called or found online. Most were at their list price. That's 3 for 3. I would hope Rick will make this right. I do like the store and one day I hope to meet the man everyone praises.

From the owner: Ottawa's First and Best Couples Store.read more

Followed me around the store like I was stealing. Then proceeded to talk to my friend who purchased…read morenothing and ignored me through my entire purchase interaction. Worst customer service everrrrrr

We found this amazing store last week as we did a cupping class. I never knew it existed....I wish!…read moreWe lived close to it ! This store is the best for all Adult intimacy and play in Ottawa!! It also takes consignment clothes....VERY nice!!! I do not know how the owner takes care of everything all by herself...Hat off!! We will be returning customers from now on!

Um, is this the sort of place that is okay to talk about in public??? Oh well... with the holidays…read morecoming up, I was looking for something special and a little risque! My neighbour (this swanky French guy) told me to try Sensation Plus in Gatineau. What I liked about it was that it wasn't some cheesy place that made you either feel totally icky or like you were going to get caught in a police raid any second. It is totally classy and realistic about their products. I wanted some tasty massage oils and they had a good selection to choose from. Having said that, there were also a lot of weird things that make me wonder what goes on in some peoples' bedrooms. They had that love-swing you might have heard about and lots and lots of really odd dildos. But, the romance section was totally cool and really helped me out.

From the owner: Sensations plus votre boutique érotique au Québec Vous…read morepouvez magasiner en toute sécurité sur notre boutique érotique en ligne Sensations Plus et profité de la livraison rapide et discrète. Vous y trouverez plusieurs produits érotiques permettant de pimenter votre vie amoureuse. Nous vous proposons tous les produits utiles pour une vie sexuelle remplie de sensations, de vibrateur jusqu'à la lingerie coquine en passant par les lubrifiants et huiles de massage. Chez Sensations Plus nous avons un grand choix de lubrifiant et huile à massage pour les préliminaires ou simplement pour une soirée de relaxation. Les masturbateurs sont conçus pour vous donner de nouvelles sensations pendant la masturbation. Les vibrateurs sont parfaitement adaptés pour la stimulation du clitoris, du point G ou simplement pour une pénétration vaginale.