I had to visit SHARP MEMORIAL ER, for a few problems. I have to say that the staff of NURSES AND…read moreDOCTORS were top of their game. INDEED, they immediately took care of 2 of 3 of my Problems, which I had hoped for. ER DOC Buckley and Hospital Doc Doctor DAN ZHENG took very, very good care of me. When I was admitted to the hospital, Nurses SAM and YAEL, and Alyssa also were there and supportive. FOOD SERVICES provided great food from the start, Ravioli with Cheese. Breakfast was Eggs, Pancakes and Bacon. My NURSE, gave me a Diet COKE!!! I also have to say something about the OBSERVATION ROOM, very nice and roomy, AND DECORATIVE. PT Kelsey came to see me in my room and ordered a smaller, collapsible walker for my apartment. In the NEW ROOM on the NEXT DAY, they performed lots of different tests. FURTHERMORE, I was able to do some walking around the 5th Floor, with the help of Nurse Assistant ASHEWA. I would say that Nurse BRIAnA, could use some tips on bedside manners, THOUGH!!! On my Second or Third Night, NURSES Anna and Wilma were both back to help me, THANK GOODNESS!!! I especially want to thank Wilma, for her help with my Shower. UNFORTUNATELY, Nurse 'BRI' Brianna showed up the next day as well. I felt that did everything she could ( or actively worked against the needs of the patient/ME), to make my stay AS UNPLEASANT AND AS UNCOMFORTABLE, as possible. It just may be her NURSING NATURE, which is sad for her, and SHARP!!! I had a fantastic experience with my MRI, once getting there. I want to give a shout out to the whole team of GABRIEL, SEAN, and DOMINIQUE!!! I have a bad back and doing these things can be painful, but they provided a Triangular Wedge for my legs. In addition, they provided a pillow for my neck. I'm now 1 THING/treatment away from going HOME, but of course I'm in the hands of Nurse Bri. I can't say CHARGE NURSE HEATHER, has been a stand up Charge Nurse. On my last night, it was a whole new world with a whole new staff', including RN CONNOR, NAWIT AND CHARGE RN SHANNON. From how he treated my bloody nose or how he dispensed medication. THEN, during my shower, CONNOR changed the sheets on my bed for the first time. MY PINK HAIRED NURSE Rhiannon saw to it that my discharge went as flawless as possible, coordinating with my doctor and transportation!!! Thanks to ALMOST EVERYONE ON 6 NORTH!!!

I recently had an experience at Sharp Memorial Hospital that I feel compelled to share. My brother…read morewas admitted to the emergency room early in the morning of February 17, 2026 around 8 pm. While we understand that emergency situations can be unpredictable, it took them nearly nine hours for him to be assigned a room on the 5th floor. This wait was quite concerning, especially given the urgency of his condition. Once he was finally settled in, we encountered a significant issue with the registered nurse in charge, Brittnay (employee number 6836). Unfortunately, her attitude left much to be desired. She seemed to believe that she was above everyone else, and any questions we asked were met with a dismissive response, as if she were doing us a favor by engaging. This lack of empathy and professionalism was disheartening and truly overshadowed our experience at the hospital. On a more positive note, I want to commend another nurse, Sara (employee number 5107), who was a bright spot during our stay. She exemplified what nursing should be--compassionate, attentive, and genuinely caring. I would rate her a perfect ten out of ten. Her demeanor and professionalism made a significant difference in a stressful situation, and she deserves recognition for her outstanding care. In conclusion, while I appreciate the services provided by Sharp Memorial Hospital, I believe there is a need for improvement in staff training, particularly in fostering a more empathetic approach to patient care. I hope my feedback is taken seriously, as it could help enhance the experience for future patients.

Wife gave birth there, over all great care and great staff. Never went without anything needed…read more Great cafeteria and vendors. Cons Parking is expensive

I came in by emergency after fall and I was so well taken care of an emergency during surgery in…read morethe hospital and on the floor. I had several nursing teams for five days and every team member are CNA and supervisors on the ninth floor amazing. They were knowledgeable, attentive to detail and worked professionally together very well. I could not have asked for more. I have been in many hospitals over the years for my in-laws and parents and witness of a variety of care centers. This place is outstanding.

Scripps Mercy Hospital is located in Hillcrest an area of San Diego. It's been just over two years…read moresince my dear friend was diagnosed with sepsis and also needed open heart surgery. At least 2 cardiologists said his heart condition was like 'a ticking time bomb,' and needed the heart surgery but.... first needed to treat the sepsis which involved tests and antibiotics for two weeks at the hospital. Afterwards was transferred to a skilled nursing facility for more monitoring before the actual heart surgery. To keep this brief, the heart surgery was over 11 hours of which was an excruciating time of nervousness for me. Well, the surgery was successful and as of today, after 2 years, my dear friend is alive to talk about it, although he was sedated all that time and can't recall much. He has other medical issues subsequent to that surgery but is not as life threatening. I've waited this long to write this review, because sometimes when surgery is a success, the patient's diagnosis post surgery can decline rapidly. Not so much in my friend's case, he's Alive!! Heartfelt Thanks to the very capable experienced cardiologists/surgeons and the cardiology team of nurses and staff at Scripps Mercy who earned my high Recommendation.

Zero stars if possible. Sunday night doctors in training…read more Dr. Lee was the worst. The nurses were negligent also, after Dr. Lee instructed them. I was suffering and couldn't breath. I told them I have Chrones disease. Dr. Lee didn't care. They discharged me because I could walk one step. I went UCSD, after a huge hassle. Still at at UCSD. Admitted to the hospital. I felt very uncomfortable at Scripps Mercy hospital when the male nurses were mocking me. I feel so bad, that I will sue in court.

There are moments in life that stay with you forever, and the birth of our daughter this past…read moreJanuary will always be one of those sacred memories. What made that day even more meaningful was the extraordinary compassion, professionalism, and heartfelt care we received from the Labor and Delivery team. Words can hardly express how deeply grateful our family is for the kindness and dedication shown to us during such an important moment in our lives. Norma, Chelsea, and Emi cared for us with such warmth, reassurance, and skill that we immediately felt safe and supported. Their calm presence, constant encouragement, and genuine concern for our well-being turned what could have been a stressful experience into one filled with confidence and peace. We are also incredibly thankful to Dr. Brooks, whose professionalism and medical expertise guided us through the delivery with remarkable care and precision. Our appreciation continues for the post-delivery team--Sydnee, Helene, Carrey, Suzuki, and Jessica--who helped us through recovery with patience, attentiveness, and heartfelt compassion. They treated us not just as patients, but as a family welcoming a new life into the world, and that kindness will never be forgotten. We are also deeply grateful to the pediatric team, especially Dr. Lank, for the gentle and professional care given to our newborn. And from the bottom of our hearts, we thank our OB physician, Dr. Mozayeni, whose guidance, reassurance, and unwavering support throughout this entire journey meant more to us than we can ever fully express. This hospital is far more than a medical institution--it is a place where compassion, dedication, and human connection truly come alive. Because of each of you, the day our daughter was born became not only the greatest day of our lives, but also one filled with trust, comfort, and gratitude that our family will carry forever.

It was such an awesome experience last night here at Hoag! My wife was here for a surgery. Parked…read moreat the Dolphin structure, $10 from 11:30 am - 11:00 pm. Pay station is at the main entrance of this part of the hospital. 2-East, the Pre-Op, RNurse Kelsey, Dr. Lance Betson (Surgeon) were so good with my wife, extremely attentive, compassionate, and welcoming. I couldn't be happier with them. Very grateful for them, very knowledgeable and patient with us! The Recovery/Discharge Nurses Vivian and Sarbrena were also amazing. Very caring and loving with us. Sabrina made a nice cocktail (hahaha) for my wife, I tried it, sooo good! They have so many waiting areas and food areas, lots of options. The cafeteria in the basement was nice too. Good variety of food. The hospital is very clean, well maintained, and spacious and modern. Extremely happy with our experience here!

The ER nurse Susanne and the staff on the 2nd floor (Kayla, Ilene, Kiswar, Alyx, Gianna, and Anna…read morewere exceptional. Definitely more janitorial supervision is needed. The floors were very dirty. I think hospitals are meant to be clean.

Today Feb 24, 2026 I arrived at the hospital at 6:05 a.m. for a procedure that had me feeling very…read moreanxious, and from the very first moment, staff members were already waiting for me at the entrance. That alone made me feel cared for. I especially want to thank the nurse who received me this morning. I don't remember her name, but I will never forget her kindness. With her sense of humor and warmth, she eased my anxiety within minutes. In such a vulnerable moment, that kind of humanity makes all the difference. The medical team was professional, organized, and confident. Even in a highly technical environment filled with equipment, everything felt coordinated and reassuring. I felt safe the entire time. My procedure turned out better than expected, and I went home feeling peaceful and deeply grateful at 10:30 am Thank you for not only doing your job, but for doing it with empathy and heart. That is something that truly impacts patients and stays with them long after they leave I'm so grateful, thanks again all personal is amazing

I stayed here (1st floor) from 12.23rd until Dec 31st. I am about 62 years, good health, this was…read moremy very first stay in any hospital and I must say I could have not found any better hospital. Everybody was so nice, compassionate and accomadating, from Doctors to nurses and all other staff. Kris, Julia, Adam, John, Alex, Alejandro, Machael, Dr Dabestani.........were extemely nice, passionate and helpfull. I truly appreciate the care they provided, they realy cared about me. I wish everybody a Happy New Year. Babak

Reporting Dr. Kotter immediately to Scripps, and the CA Medical Board for refusal of Vascular…read moreevaluation and beach of standard care. I came to Scripps ER with an active referral from my primary care physician for surgical removal of a lipoma. My symptoms are urgent (complete numbness and tingling across my entire upper back, progressing up my neck and down both arms, along with sharp pains in my neck and head.) I informed Dr. Kotter of my concerns for both nerve and possible vessel compression. I also shared that my last two D-dimer results were significantly elevated (1,587 ng/mL FEU and 991 ng/mL FEU: * A repeat D-dimer test * A CT scan with contrast or CT angiogram to evaluate for vessel compression Both requests were declined by Dr. Kotter. Only basic bloodwork, and a non-contrast CT was ordered, which cannot adequately assess blood vessels. The logical call would be an MRI or CT for nerves and contrast-based imaging for vessels, plus a repeat D-dimer...instead of only a non-contrast CT. This decision risks missing a time-sensitive diagnosis such as vessel blockage, clot, or combined nerve and vessel compression, and represents a potential deviation from the standard of care. This is the kicker! Dr. Kotter stated there are "no important blood vessels to worry about in the back; the ones to worry about are in the front," which is medically inaccurate as the back of the neck and upper back contain vertebral arteries, deep cervical veins, and other clinically significant vessels. I also requested that these refusals and my worsening symptoms be documented in my chart with full clinical reasoning. Documentation was not completed during my visit, and I was told notes would be made & reflected in my chart by Dr. Kotter "in 24-48 hours." Dr. Kotter agreed to document her decision and clinical reasoning behind declining the tests. I left the hospital feeling my symptoms and concerns were not taken seriously and that urgent vascular and neurological risks were not fully evaluated. Thank you Ryan/Jared for being kind. Thank you to the female nurse (I'm sorry I forgot your name) that took my handwritten notes to add to my patient profile. I appreciate you.

EXCEPTIONAL CARE - TRUE ANGELS ON THE 3RD & 4TH FLOORS…read more I cannot say enough incredible things about the care my grandmother received at Loma Linda Medical Center - Murrieta during an incredibly difficult time for our family. 3rd Floor - Day Shift | 2/2/26 A heartfelt thank you to Grace, RN and Nilo, PCA, who exemplify what compassionate, patient-centered care truly looks like. From the moment I arrived, it was clear my grandmother was in the hands of absolute professionals who genuinely care. Grace is the kind of nurse every hospital should strive to clone--knowledgeable, calm, attentive, compassionate, and incredibly thorough. She took the time to explain everything clearly, answered every question with patience, and treated my grandmother with dignity, warmth, and respect at all times. Her bedside manner is truly exceptional. Nilo was equally outstanding. She went above and beyond in every way--attentive, kind, gentle, and always one step ahead of what my grandmother needed. She treated her like family, not just a patient, and that meant everything to us. Her compassion, professionalism, and work ethic did not go unnoticed. Together, Grace and Nilo made an incredibly stressful hospital experience feel safe, human, and comforting. They were attentive without being rushed, professional without being cold, and compassionate in a way that simply can't be taught--it's who they are. 4th Floor | 2/6/26 I also want to recognize Kristina, RN and Ivy, PCA for the exceptional care they provided when my grandmother was transferred to the 4th floor. They were fully aware of the very difficult situation we had been going through, and from the moment they stepped in, they brought compassion, professionalism, and genuine kindness. Kristina was attentive, communicative, and reassuring--ensuring my grandmother's needs were addressed promptly and explaining everything clearly, which meant the world to our family during such a stressful time. Ivy was just as amazing--always gentle, patient, and attentive, treating my grandmother with dignity and care at every interaction. In the middle of what has honestly been a nightmare, these four caregivers were a bright light. Their empathy, dedication, and humanity did not go unnoticed. If leadership reads this, please know that Grace, Nilo, Kristina, and Ivy are true assets to your hospital and deserve recognition. Because of them, my grandmother received not just medical care, but genuine kindness, patience, and respect--and that makes all the difference. Thank you from the bottom of our hearts.

Do not be fooled by the gleaming exterior, the polished lobby, or the soft-focus religious…read moremessaging that permeates the campus. Loma Linda Hospital trades heavily on its legacy and branding, but once you move past the façade, what you encounter is a system startlingly out of step with modern medical standards. The protocols feel outdated, the equipment feels dated, and the bedside manner if one can even call it that often borders on indifferent. Many other reviewers have noted the same pattern: long stretches of neglect, staff who seem inconvenienced by the presence of patients, and a pervasive sense that efficiency and compassion are optional add-ons rather than core values. My experience aligned with those concerns far too closely. One of the most telling examples is their approach to patient comfort. In 2026, most reputable hospitals use variable-pressure, inflatable beds designed to prevent pressure sores and reduce pain. Loma Linda, astonishingly, does not. Instead, they wedge rigid, diamond-shaped foam blocks under patients' backs devices that feel more like medieval orthopedic experiments than modern medical supports. Numerous reviewers have complained about this exact issue, and it's not hard to understand why. It's painful, unnecessary, and emblematic of a facility that has not kept pace with basic patient-care standards. What's worse is the attitude that accompanies it. Patients are often treated as burdens rather than human beings in distress. Several reviewers describe being ignored for hours, spoken to curtly, or dismissed outright when expressing discomfort. That was my experience as well: a sense that the staff had grown numb to suffering, or simply stopped caring about it. Loma Linda's reputation may rest on decades of history and a veneer of moral authority, but reputation cannot substitute for empathy, modern equipment, or competent patient-centered care. Eventually, every one of us will face a moment of vulnerability in a hospital bed. One can only hope that by then, the people running this institution will have rediscovered the basic humanity that seems to have slipped through the cracks.

My Dad was transported in an ambulance to the hospital since they one everyone have been so…read morewelcoming, supportive and my Dad has received all the care he needs the doctors and nurses have been so organized on my dads cere . He is currently on confort care and I'm thankful that we choose this hospital it's so much arm and everyone is kind and happy to work there.

On December 5 2025 , my 90‑year‑old father was brought to the Scripps Mercy Hospital Chula Vista ER…read moreafter a fall, and this was one of the worst hospital experiences I've had. My brother, who initially brought him, was not feeling well and left right after updating me. Even though we explained this clearly, an aggressive security guard immediately tried to throw me out, called another guard, and they were getting ready to physically remove me while my elderly, confused father was somewhere in the hospital having X‑rays done. I was calm, just trying to make sure my father had a familiar face when he came back, but security refused to listen. The nurses were rough, cold, and showed no compassion; they did not even clean the blood from my father's face after his fall--I had to do it myself. The only professional and kind person was the ER doctor, who de‑escalated the situation when my father returned. The overall environment felt hostile and unsafe for an elderly patient and his family. The ER is also poorly signed and hard to find, especially compared with other Scripps locations like La Jolla and Hillcrest, which feel like completely different hospitals in terms of care and organization. I will never go back to this ER and do not recommend it to anyone, particularly if you are bringing in an elderly or vulnerable loved one

NEUROSCIENCE DEPT My…read morebrother had laminectomy procedure done about a month ago. Prior to his surgery, he stayed at the neuroscience building, on the first floor. Surgery went well. The family and I liked that we were able to see my brother without having time restraints. He was later transferred to west wing (building next door). Throughout my brother's stay at hospital, the nursing staff and everyone my brother encountered during his stay at both wing, were accommodating, caring, helpful and good spirited. Thank you Grossmont Hospital for taking very good care of my brother. I would send shout-outs to staff that were extra helpful and kind. Sorry I did not remember everyone's name. (stayed March 17 through March 24) He started his first chemo treatment last Thursday, April 16.

This visit had to do with my father. I have to say everyone along the way has been terrific. From…read morea customer service standpoint I'd say fantastic. He started in the ER where they took good care of him with a fast assessment and understandable assessment of the situation. They were short beds so it took almost a day to get him admitted to the hospital. He made it to 2 north. I watched as the all nurses had to really hustle with all the patients. They really were terrific - can't underscore enough how much were appreciated the team. The doctors and surgeon were excellent, top notch. Dr Desai and Dr Leung (surgeon) did a great job explaining everything and taking good care of him. His day nurse, Veeda ,was wonderful - attentive, sympathetic and understanding. His night nurse chaseeka (sorry I don't recall the spelling) took great care of him. In fact everyone on the 2 north floor was soooo nice. Sometimes we grabbed someone in the hall and no one brushed us off, they were very helpful. I'm really sad about how understaffed this hospital is and how many patients they have. With respect to the room, there are two people assigned per room. Not really much room for visitors. When we first arrived I was hesitant as it doesn't feel sterile (other than the main lobby and surgery center). It's definitely showing its age. It would be nice for there to be an expansion or for Kaiser to open up - their facility is just sitting there... So overall, despite the appearance, given the situation, a good experience.