1 years ago I brought one of my 2 old cats there. A nice 60s year old male Dr. helped us…read more My 18 year old male cat had a marble size growth near his tail. To my surprise he looked him over well 10 minutes, then said he was ok, probably nothing. Mentioned otherwise good health for age. Trimmed his nails. And charge a reasonable $120. 2 months ago this same cat had ingrown nail infection. Brought in. This time new different lady Dr. ... Shortly after examining him she says, $750 for blood tests and trim nails and shots for everything. She said it in a weird way ... the price, as if to test me to see my reaction. Seemed too high to me, but love my old cat and just agreed to pay. So now some friends of mine recently saved an abandoned / stray kitty from a tree and the freezing temps. Nice younger,healthy, pretty grey female short-haired cat. I'm considering adopting her ... So I call them as a current client of the clinic today. Explain my situation w possible new cat. Ask them for a general ballpark estimate of costs to get her all taken care of ... exam, spayed and shots. After a few minutes on hold their reply stunned me, it was between $1500 to almost $1800. This is a 2 to 3 year old healthy cat I'm wanting to save... It's only $400 to adopt a cat from other local Boston shelters, all in, because I've already been approved there. I'm saddened because of the outrageous fee's this establishment is trying to charge for what shouldn't be half what the quote was. They started off nice and reasonable, then got stupid, then simply outrageous ! Ridiculous ... I will never go back ! I recommend everyone to go somewhere better before they disappoint you too. 2.7 stars ... Just horrible numbers ... more 1s than anything else. Now, I completely understand why.

I've been taking my 10 yr old Doberman rescue to Dr Oliver for 6 years. She is a great Vet, very…read morecaring and truly shows how much she cares about my Bella. The staff is friendly and love what they do.

A balanced review, for store, pets hotel/play dates and grooming. I have a yorkie (yes, I think he…read moreis the bestest of ALL the restest) and have been going to this branch for 5 years now. So, a review: Five stars for pets hotel/play dates! My dog loves them. Tail wiggles and lots of kisses on the way there, fond farewells on the way out. I snuck in once only to see him cuddling with the caregiver during afternoon nap time. I love the attention, care and professionalism of all staff. And the few times we had to leave him at the hotel, he seemed that he didn't want to come back with us A special shoutout to Hannah, his trainer. She is his favorite human ever, and loves seeing her. Yorkies are super smart dogs, sometimes challenging to train. We started with puppy classes when he was only 5 months old with Chris (who is not there any more) and continued with Hannah. What an amazing individual! She gained his trust right away and taught us (humans) how to better communicate and work with him. When we were away, we book some one-on-one training with her too; keeping the dog both entertained and engaged is important! Three stars for grooming. I don't have a favorite groomer, but a couple of times his nails are overtrimmed and he is really scared going in there grooming salon... Three stars for the store. Nothing special. Overall... we are enthusiastic fans of the petshotel. Thank you to all there for great experiences!!

Actually my pup was enrolled in a training program. It was great,…read morethe trainer was so patient and Loki was happy to learn and play with the other dogs. Would highly recommend if lessons are still available. Andie G.

It is April 2026, and Dr Weiner is gone! I have never met that person…read more I take my dog to see Doctor Kayla who is wonderful - a wonderful vet and a wonderful person. I'm a helicoptor dog mom who shamelessly obsesses over my chihuahua. I wouldn't bring my dog to just anybody. Dr Kayla really cares. At every appointment, she explains everything to me about my dog's health both now and in the future. She and I have a care plan that we are working on together, and I only want Dr Kayla caring for my furbaby in her final years. But Doctor Kayla is not the only lovely person at this practice - techs Tanisha and Nicole are wonderful. I just started working with Tanisha who is sweet and knowledgeable. I have worked with Nicole alittle longer, and my chihuahua loves her. Everyone at this practice is a pet parent; everyone is compassionate, patient, thorough, down-to-earth, and very trustworthy. Whenever my dog is in her appoinment, I go out for a coffee and/or snack without any worry - because I know my dog is in good hands. Many of the reviews here are from years ago. The new management now in 2026 is truly top-notch. I really mean that. Give this practice a chance now, and you will not be overcharged or disappointed. They are really good and competent folks. (PS: No longer living in the Chicago where - in my experience - the pet vet scene was awful. So when I say someone is a good vet, I mean it.)

Following the example of someone else, I see that most of the reviews are from years ago and center…read morearound someone named Dr. Weiner. But he's not there anymore! I've been going here for two years with my sweet little cat, Tortellini. The team has been so friendly and caring and has treated me and Tortellini so well. The vet team is so nice and patient with my anxious little Tortellini. Dr. Kayala is very kind and straightforward and explains the options of next steps clearly. Would highly recommend!

There is no better way to describe Lance and his two other trainers as miracle workers. I have a…read more1.5-year-old cattle dog/husky mix who is extremely fear reactive. It was impossible to walk by other dogs without a huge scene or even people without him growling. Baths and nail cutting were out of the question as the local groomer told me to never bring him back, and when I attempted, he would become aggressive towards me. I have always believed in Kevin and thus have been to A LOT of trainers in search of helping him reach his full potential of being a great dog. Away from his fears, Kevin is the sweetest dog. The number of people who told me he was "incurable" and that I would have to simply manage with what I have the rest of my life left me deflated and hopeless. Then I stopped to chat with a woman who was walking her German Shepherd one day and she told me I had to go see Lance. A week later I was sold. Lance has been a blessing. He has achieved more with Kevin in a matter of months than others said Kevin could accomplish in his entire life. While Kevin still has some work to be done, he now can walk by dogs without a scene, LOVES pets from people and even just this week had his first bath and nail cutting without any issues. Kevin's sister is another shining example of Lance's work. She was returned to the rescue by a family who said she was heavily resource-guarding and acting aggressively. My mom adopted her but was worried she was too much to handle. Since working with Lance, Luna is a new dog and easily the best dog my mom has ever owned. It is not just Lance's abilities to train dogs that are so incredible, he is also there for the owners. He understands and allows us to speak our minds and even vent with frustration about the different obstacles we have faced during the training process. He is ALWAYS available to the owners and truly loves what he does and the dogs he works with. I really cannot say enough great things about Lance and his team. If you are struggling with your dog, Lance is the answer. I rarely write reviews but this one was necessary because I empathize with the difficulty of finding great trainers--Lance is beyond great.

My husband and I took both of our dogs to Lance: first, our ~3 month old puppy, and then later we…read moretook our 10 month old pup who had already developed some bad habits. With both dogs it was clear that Lance is some sort of dog whisperer. He always seems to know how to respond to the dogs in a way that will correct the behavior, and he did a great job of explaining the corrections to us so that we could try to understand how to best manage our dogs while on walks, in our homes, interacting with other dogs, etc. When we first started our classes with Lance he stressed the importance of training us (the humans)--and I think he does a great job of trying to train us in addition to the dogs. We always looked forward to our classes with Lance and enjoyed seeing the progress made by our dogs. There is nothing better than saying "down" from across the room and having your dog plop down in the blink of an eye. If you want someone who not only knows his stuff, but knows how to impart important tips to the dogs' owners, Lance is your guy. PS: make sure you come to class with jokes :)

As a first time experience, I could not have been more pleased and impressed with your staff,…read moretreatment & facility. From the first call to the ER to the discharge, everything was professional, caring and timely. Dr. Toal was simply amazing and my cat Glenn is fully recovered. She was so kind, knowledgeable and compassionate, and took time to explain everything in a way that was easy to understand. Patrick & Willow from the overnight team were also terrific and their communication was helpful at a stressful time. Thank you for everything, I am so grateful for your team. What I appreciated most about Angell is the coordinated communication, level of care, and the staff's kindness and professionalism.

MSPCA IS HORRIBLE. I WILL NEVER REFER, ADOPT, OR TAKE AN ANIMAL TO THEM…read more WORSE ORGANIZATION FOR ANIMALS. THEY DO NOT CARE ABOUT THE ANIMALS. SAVE YOURSELF THE HEARTACHE. I will NEVER adopt from the MSPAC again. I adopted a frenchie from Nevins Farm a year ago. They told me that her salary gland was leaking into a pouch on her neck but that she was fine. That if it turns hard it will need surgery. But assured me it was not a "real" problem. Now its hard. Causing discomfort. Affecting her eating. Current vet can't do Sialadenectomy surgery because to close to juggler and judging by his shaking I think he has Parkinsons. Other vet wants deposit of over $7300 just to schedule Sialadenectomy and price to increase during surgery. Called MSPC Angell in JP to ask if they could help and do Sialadenectomy for less since their doctor at Nevins Farm caused the issue pulling teeth before her adoption. (Problem is not on her intake form but is on adoption forms so injury happened w them.) I was told no. They need to $265 for evaluate to see if she needs Sialadenectomy even though 2 other vets said she does. Surgery will be well over $6500. Told me I am to pay full price but they accept financing or I can put it on a card because its so expensive. The woman literally laughed at me. Audibly laughed at me. This poor dog will probably be put down because pet insurance wont cover it. (pre- existing condition). Her current vet can't do it. Can't find a vet who actually cares. MSPCA won't help even though they caused it. And I dont have thousands to pay for what she needs. Heartbroken. My poor girl.

I tried adopting a senior cat. They told me all vet records had been sent. Then no one was…read moreauthorized, including Kitty Connection to talk to cats vet. Then again I'm cleared to talk to vet. Vet still says no and will not send records. Kitty connection would only send bill& rabies vi. I asked for whole record. Told it's coming then pushed over and over to just take cat without vet records. They only send labs no vet appt, no recommendation of res I was told cat needs. Still refuse to send whole record. Then I find out cat has chronic diarrhea. I pull out of adoption as I don't like the intentional withholding of info. Apparently I'm supposed to know why cat is on probiotic without seeing any cat records. I don't like the pushiness.... They had Linda call me, text me. Then repeated group text over and over begging me to take cat they won't give while vet records for not me access. Would never adopt there again!

Abusive, disorganized, and irresponsible owner/CEO. Marie takes it as a personal offense if you…read moredon't let her walk all over you, even though she pressures volunteers to move rescues out before completion of their medical files, but gets pissed at YOU. Please enjoy the attached screen recordings. I'm intending on submitting a complaint to the MA Attoney General later today

I so appreciate the care and attention the staff and volunteers invested in the dog I adopted from…read morethe Boston Animal Control and Shelter. Bella the pittie mix was in their care for over a month, during which time they treated the multiple serious conditions this abandoned dog came in with, including surgical treatment for a painful eye infection. When I met Bella at the facility, I got to see her interact with several of the caring staff and volunteers: Bella was obviously very comfortable and attached to them all. It was touching to see each person take a private moment to sit on the floor, pet her and say their personal goodbyes. From the copy of the extensive veterinarian medical records I was given, I can see that Bella's vet care was proactive, thorough, expert, and regular. Perhaps most importantly there was evidence that Dr. Walz sought and valued the insights of the staff and volunteers who provided daily and hourly care to Bella. For example, medication was issued for a finite period based on the observations of the attentive staff (hives with which Bella came into the shelter reappeared after she ate a peanut butter treat, then a few minutes later ate a bee in the play yard). Bella and I have now been together for weeks and I am learning more about her behavioral and trust issues from being abandoned that will take us time to heal with patience and training. Realizing this makes me all the more impressed with how comfortable, safe and happy she demonstrated herself to feel when I observed her in the care of the shelter staff and volunteers.

I got my Maltese from this shelter 13 years ago. Sidney had been found as a stray. The shelter did…read morea great job neutering him, giving him vaccines, estimating his age, and telling me about some of his unique behaviors. Yesterday I had to make the painful decision to euthanize him because at 15 years of age, he was in pain. When I am ready to adopt again, I will return here.

They have so many brands of cat food to choose from! When my cat got sick and couldn't eat chicken…read moreanymore, I was able to find several brands of single-ingredient Turkey canned food. It's had to find cat food that doesn't have chicken or chicken broth in it. I'm so happy I was able to find food that helped my cat heal & gain her weight back.

Not for cat adoption. Woman who runs it definitely is judgy based on appearance and age. Not…read morepleased with the way we were treated by the person we needed to speak to about meeting a cat. Filled out the form handed it to her and were told no. My daughter well into her mid 20's asked about a cat and was told only serious inquiries and they have to qualify. She asked ok who do I speak to lady said me and turned her back. Mean while others that walked in did the same thing and were allowed to visit. Very rude and acts all high and mighty. We were interested in meeting an adult cat which I'm sure doesn't happen too often when surrounded by kittens. Visited on 2/21 3pm That being said Love the variety of products. The front counter employees and sales floor crew are super nice and helpful. Beautiful location. Love that Blue is still around but wondering if he likes the new place seems not as social as he was at the other location. Cat habitat is gorgeous minus the rude cat lady.

My dog Max is a rescue puppy we got last August 2022. Max can be a hesitant dog to strangers and…read moreeven our family/friends. Max has been going to doggie day camp for over a years now. They treat him so well, he loves them! Everyday when I bring him in his tail starts to wag as I check him in and he see's the manager. I swear he loves them as much as he loves us. They do fun photos monthly and even celebrate his birthday. We've even started to use their dog hotel when we go on vacation. He always comes home tired from all the playing he gets done there. I would suggest this doggie daycare/hotel to anyone in the area. That's how we started going by coworker who had a great experience as well and suggested I take Max. We also did two courses of dog training with an associate named Julia. She ran really great classes and had so much patience with all owners and puppies.

Apologies in advance for kvetching but sometimes Gen Z employees make me want to scream. I am well…read moreaware that if I ask for a help in PetSmart, I will pretty much always either get help from a knowledgeable, customer service oriented, animal loving employee OR I will get nothing from an employee who is working hard at doing the minimum required to not get fired. By now you have likely guessed that today I got the latter. After closely searching the aisles for the item I needed, I rolled the dice and asked a cashier for help. Me : " where can I find a poop bag holder that..." Gen Z employee: *cuts me off mid sentence* " in the toy aisle." Me: " which toy aisle? there are more than one." Gen Z " the one over there" *gestures vaguely* Me: " I looked, so where exactly in the aisle is it?" Gen Z: *frustrated look* " OK I'll just show you." I follow Gen Z to location and she gestures to an area with I have searched already since there are similar items there. I ask her where exactly and she points to everything and says "all of these," clearly having zero clue what I was looking for since she stopped listening before hearing what I needed. I say I looked already and it's not here. Gen Z : "Then we don't have it" and walks away in a snit. She stole my snit! She wasted my time, gave me attitude and may as well have flipped me the bird to top it off. So I was irked. So, dear Yelpers, I came here to have my snit. Many thanks for indulging me. Now I'm over it. Have a lovely day.

so yesterday me and my friend are running around looking for cats and head to the dedham location…read moreof the animal rescue league and we get there and there is this nasty man who wouldn't let us even see the cats that were in there so meanwhile we look on the ARL website for Boston and we see a kitten that my friend wants to adopt so we leave dedham and head to Boston arl meanwhile I try calling the ARL in Boston nothing . so we find parking walk to the ARL in Boston and the person says at the front desk oh that kitten was adopted an hour ago. and we looked at website days before we went and he wasn't on the website. so overall ARL needs to have an active website our update it often so people are not wasting there time to look for animal that already be adopted.

Formerly known as "Corndog" by the Animal Rescue League of Boston (ARL), we adopted Arthur…read moreCornelius on June 29th, 2024. Arthur was surrendered to the ARL with two of his family members at the end of April. Arthur tried to wait patiently for his turn to find his furever home, but it was tough because he loves being with his people. When we met Arthur, it was obvious he was well cared for and how much the ARL staff and volunteers loved him. Despite being in the shelter for about two months, Arthur was friendly and trusting. Today, Arthur is living his best life with his new parents going on lots of adventures. The ARL staff and volunteers are kind, compassionate, and dedicated. In 2023, they facilitated 3,173 adoptions including cats, dogs, small animals like bunnies, and even some livestock! And overall, they helped around 21,000 animals in lots of other ways. Thank you for giving Arthur a second chance to live his best life. I highly recommend the ARL!