I would not recommend this place based on our experience. While parts of the experience were pleasant, I doubt they are actually licensed to do facials and massages. First, I was put into a couples massage room with one of the other ladies from my party, which was not what we requested or paid for...we told them we paid for private services and they didn't seem to understand us as they walked out of the room. For almost $200 each, I would expect a private room. Sooo....couples facials/massage it was. Lemonade out of lemons.
The facial I had was akin to an at-home facial, with literally a Korean paper face mask and short face massage and little else. The massages were done incorrectly, with them massaging in the incorrect direction (it should be done in a way to promote blood flow and lymphatic drainage). My friend, who had a younger gentlemen working with her, seemed to be in a lot of discomfort and tried to communicate what she needed, and he ignored her or perhaps did not understand her, as there was a definite language barrier. While the nice lady who completed my facial and massage did a decent job of it being relaxing, it felt like a friend at a slumber party giving me a massage and facial, not a professionally trained masseuse. It didn't have the cleansing and healing aspect of the treatments.
Then afterwards, the staff stood around, expecting us to give them tips in order for us to leave. It was very awkward and unprofessional. None of us wanted to do this, as we paid a lot of money for the services as it was (our entire group spent probably $1200 or more here) and none of us felt it was of professional quality.
We really, really wanted to love this place and the experience. I am glad others enjoyed theirs, maybe we went on an off day. Otherwise, the salon is pretty and had a relaxing vibe, but the service was just very off compared to other professional day spas I have been to before. read more