I have always been terrified of doctors, so I just never went. Back in July 2018 that had to change…read morethough. I went to the ER after stupidly spending 3 days with heart palpitations. Come to find out, it was caused by thyriod problems and only made worse by the anxiety produced by an underactive thyroid. The hospital set me up with Alicia Flint's practice in Colton and I was TERRIFIED to go see her. But she was very nice, helpful, understanding, and non-judgemental. She also understood that I had issues with health insurance and was willing to do my follow up visits over the phone while we got my prescription figured out so that I wouldn't have to pay for a proper visit. Overall, the atmosphere was very friendly and she wad very laid back and casual but still professional. I didn't feel as though she was talking down to me as I feared I might. Definitely a good experience, even for someone with sever social anxiety like myself.

Best dentist I've ever been to. He seems interested in what you have to say, is in a very good…read moremood, and the entire practice is in an old house! The dental hygienists are also very nice and outgoing.

I asked several times at my last visit in Potsdam if my bill was up to date and they told me I…read morestill owed like $37 or so which I paid and asked repeatedly if that was it. All times i asked, they said I was up to date. Shortly after I get a bill which I ignored and subsequently was nagged by someone from billing in Massena who was outraged by my refusal to pay $27 ish . .... a very minute amount in comparison I guess. I'd liked to think she was just having a bad day I guess.

update my review , quick appointment, only downfall is no sunglasses after eye treatmentread more

--- ALERT --- I had…read morea stiff neck for 4 days so I booked an appointment over the phone asking for treatment there, told them it was for a stiff neck and likely needed a massage. I showed up and inquired at the reception how the process worked. The nice girl at the front said I pay; $85 for a one-time assessment and then $60 for the treatment, I asked about what a $60 treatment gets me, in terms of time, and she said once I paid there was no time limit for the treatment, whatever time it takes. So after speaking with her I agreed to proceed and shortly after I started the assessment. After 35 minutes of mostly paperwork and a questionnaire and only seconds after my assessment had completed I was told they had no time to give any treatment and in fact I would have to wait a month for the treatment the assessment result said I needed; which in her words was "all you need is a couple of massages". In shock by what she revealed and in a lot of discomfort; I went back to the reception and explained that I only agreed to proceed with the terms discussed under the condition that I get treatment today. Frustrated I asked her..I didn't need to spend $85 to be offered to book a massage a month later did I? She offered no explanation or recourse and only asked for my money. I believe it's downright medically unethical if not fraudulent to subject someone in pain seeking treatment an option like this only after you have their assessment money. I would have never agreed to have an assessment if they had told me first that they had no time today[or this month] to give me the treatment I needed. I feel I was totally scammed by this business and left in more pain than what i had when I got there. After a follow up call to to the business once back home to further explain how unreasonable it was to take my money and offer no treatment in a reasonable time frame they had no remorse and no intention to try and rectify the incident. I plan to contact The Canadian Physiotherapy Association (CPA) and seek guidance for next steps. UPDATE 2/8/2018: After I posted this review I was contacted by management and I am satisfied with their actions. They offered the appropriate response for a failure such as this. I am updating them to a 3/5 star rating because of that.

Started coming here about a month or two ago and employees are very friendly and professional…read more Feels more like a visit then just going to the doctor . I went from being in pain with little mobility to almost no pain and much better mobility in a short space of time , I would recommend them to anyone suffering from joint and or muscle pain .

We found this gem through a friend, at the last minute! We were so glad we did! The space…read moreitself is gorgeous. Huge, open, calm and happy. Shelby is the perfect hostess, greeting us late night with a warm welcome, a cup of tea (.....and a glass of wine)... we had decided we wanted to try the yoga class in the morning and Shelby prearranged that for us. Walking up to our room Shelby let us know there would be home baked breakfast bread and fruit in the am out for us. Our room was really nicely designed, our bed so comfortable, and brand new. We slept very well, and joined the yoga class in the am before we took off for our day trip adventure. Again, arriving that night to a glass of wine, calm lighting and beautiful space Ps. That yoga class was one of the best we have done. My only regret is that we didn't have time to get acupuncture. Shelby is well known in the region for her amazing skill in that dept. Next time for sure!!!!! We really enjoyed ourselves!!!!

Per usual Smile Associates provides amazing service, timely, and efficient. Today they were able to…read moreconsolidate two different appointments that I had for my family into ones that were close to each other so that we could be able to get in and out at a reasonable time

I was in St. Lawrence County on vacation from Texas when I lost a porcelain veneer. Smile…read moreAssociates fit me in early the next morning. They had a massaging dental chair that was relaxing and helped distract me from the dental procedure and they gave me a warm blanket. I saw Dr. Hazen, DDS, who created a bonded tooth for me until I can get home to my dentist and order a new porcelain veneer. Everyone was extremely kind.... receptionists, dental assistants, dentist, and every employee at Smile Associates who I came into contact with. If I lived in the area this would be my new dentist! Highly recommend!

Amazing staff and dr.jeff is fantastic with pediatrics! My 9 yr old daughter has NEVER known she…read morehas ever had a needle in her mouth! They try very hard to make sure yr child stays with the same 2 assists to stay at ease.highly recommend

This office sets itself apart - compassionate health care with a wonderful provider and the office…read morestaff is kind and really care about you! Short waiting times and they even specialize in DOT Physicals. For top notch care I wouldn't hesitate to come here!