Adirondack Bank

1.4 (5 reviews)

Banks & Credit Unions

Closed • 9:00 am - 4:00 pm

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Corey C.

3 years ago

Can't log in anymore without typing in annoying codes from my phone despite using the same device and browser every time. No codes not being sent. Disputes also not taken seriously here either. Looking for a new place to bank at this point... read more

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Denise R.

9 years ago

Worst new account experience. It's been over two weeks and I still don't have my debit card. My deposits take a ridiculous amount of time to post to my account, and today I called and went to a branch and my Saturday deposit couldn't even be found until they spent 5 minutes investigating- even though it showed 'accepted' on my mobile app. Seriously considering opening an account elsewhere and moving everything over. read more

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Jessica M.

11 years ago

I had ordered a replacement card over a week ago. I stopped into this branch office the day after I ordered it and the lady I spoke with told me that I was going to be mailed the following day. Today (more than a week later), I still haven't received it. So, I went to the Rome Branch where the lady told me that they still haven't mailed it. WHAT IS TAKING SO LONG?! My bills are past due, I haven't done any Christmas shopping, and I am leaving for a trip in 4 days. So, thanks Adirondack Bank for the terrible customer service and customer experience. I will be sure to let everyone I know what a awful bank you are. read more

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Dan B.

158

8 years ago

Crappy bank. Slow, staff lacks the necessary knowledge to adequately serve the needs of their customers, seems like nothing gets done here. They closed my account because I called about when I was getting my debit card to many times. I mean, it shouldn't take a month. Two weeks was what they told me. I also wasn't called or emailed about that until two days of being locked out my account had gone by. God only knows how long til I get the money that was in my account. It's truly disappointing that Adirondack bank remains in business. They are absolutely terrible and I would only recommend their services to someone who truly hates themselves enough to deal with what is a ton of BS. read more

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Greg C.

13 years ago

Excellent employees and customer service (when they're open). Average banking options and account features. Very poor online banking service, website has awkward navigation. Seems very outdated. read more

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More info about Adirondack Bank

2817 Genesee St
Utica, NY 13501
Directions
(315) 738-0306
Call Now
Visit Website
http://adirondackbank.com

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Is Adirondack Bank by appointment only?

No, Adirondack Bank is not by appointment only.

From the Business

Specialties

5-Star BauerFinancial Rating BauerFinancial star ratings classify each institution based upon a complex formula factoring in current and historical data. The first level of evaluation is the capital level of the institution followed by other relevant data including, but not limited to: profitability, historical trends, loan delinquencies, repossessed assets, reserves, regulatory compliance, proposed regulations and asset quality.

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People searched for Banks & Credit Unions 246 times last month within 15 miles of this business.

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First Source Federal Credit Union

(1 review)

opening a new account for my self and daughter.. i am in need of financial guidance and wisdom..i…read morehope to teach my daughter the importance of money how tospend it wisely.

From the owner: First Source is a not-for-profit, Member-owned financial institution, with branches and ITMs…read morethroughout Central New York. We are dedicated to helping our Members and Community bank with confidence, offering education and financial services to improve the quality of life of our Members and the Communities we serve. Founded in 1938, we serve more than 60,000 Members offering a full suite of deposit & loan products, plus insurance services for both personal and business banking.

GPO Federal Credit Union

(4 reviews)

I tried 3 times to remote deposit a check, each time they rejected it saying I did not capture the…read moreentire check. The 3rd time, I had someone stand next to me and verify the check pictures matched their requirements. Pathetic process, they actually blamed the camera on my phone.

this bank is so messed up. I paid 20 dollars for a stop payment on a up coming charge from my…read moreaccount. It went through anyway with extra fees added. I can't understand my statements they say what is in the account then there's a lesser amount that is available for me? what bank does this? They are horrible.

M&T Bank

(3 reviews)

horrible company. I had an atm transaction get compromised and the bank has not been helpful at all…read moreavoid this bank they do not care about there customers

Day before the Christmas holiday the New Hartford Commercial Drive office decides to close early…read morefor inclement weather. Not a single other business is closed. A few wind gusts and hardly any snow. Made it very difficult for me take cash out of the bank for my Christmas cards. It's NY in the winter...sounds like the workers in this branch don't want to work.

Adirondack Bank - banks - Updated October 2026

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