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    ADESA Atlanta

    1.4 (11 reviews)
    Closed 9:00 am - 4:00 pm
    Updated 1 month ago

    Services - ADESA Atlanta

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    4 years ago

    0 customer service, horrible attitude , never answer the phone . I hope I never have to deal with them again !!

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    8 years ago

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    11 years ago

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    BMVW Auto Sales - 2022 Toyota Camry

    BMVW Auto Sales

    (45 reviews)

    Are you looking for a great vehicle at very reasonable price? Are you in the market for an electric…read morevehicle and maybe are a little scared to make that leap? Do you want low pressure customer service from you buying experience? Look no further than BMVW Auto Sales. From the time we entered the lot to the time we left our experience was top notch. We had a low to no pressure walk around the lot and found the vehicle we wanted to purchase. They work closely with Capital One so I had my pre-approval done before I came in to shop and the whole buying experience was maybe half an hour. The best part was they do not add in a bunch of dealer junk fees right at the closing table, YES!! NO DEALER FEES!! Everyone in the showroom was nice and friendly. If you are unsure about an electric vehicle then you should go by and speak with Moshen first, he is very knowledgeable and will put your mind at ease with the fears you may have about owning, driving and charging your vehicle. Something I would think everyone would know is that they take different forms of payment but do not take checks, for obvious reasons with today's world of scammers. Be prepared with cash or card.

    Called ahead and told them I would be getting there at 6:10. Soend my last $35 on a uber getting…read morehere. It's pouring down raining, by the time I pull up I can see the employees rushing to lock the door and leave. Now I am stranded in the parking lot with no ride. I spend my last getting down here so I could ride away in something today.

    ALM Kia South - Same

    ALM Kia South

    (218 reviews)

    Mixed Experience - Strong Start, Poor Follow-Through…read more At first, the team worked extremely hard to get me approved despite my credit challenges. They were attentive and persistent, even continuing to work on my approval after I left the dealership and calling me back once everything went through. I really appreciated that effort and their initial customer service. However, the issues began once I entered the finance office. I clearly and repeatedly stated that I did not want the extended warranty. Despite this, the finance manager insisted that my interest rate had been reduced to "fit" the warranty into a lower monthly payment -- which was misleading and bordered on unethical. When I asked for an itemized breakdown of costs rather than just a "total payment" summary, it was a struggle to get it, but I eventually did. I declined the warranty and made it clear that if my interest rate depended on paying an extra $4,000, I would walk away from the deal. After that, the finance manager, Greg Thompson, seemed irritated and told me, "It's your vehicle and I don't care what you do." My interest rate, of course, didn't change once I declined the warranty, proving my concerns were valid. Even after signing, my salesperson continued to pressure me about the warranty, using the same dismissive line -- "it doesn't matter to me" -- while still trying to sell it. For anyone considering purchasing here, understand that these warranties are profit-generating add-ons. I'd respect them more if they were upfront about that fact. And dealership employees should never make customers feel like they don't matter. Post-sale, the experience declined sharply. I've called and texted my sales rep multiple times with little to no response. It also took two or three follow-ups to get my purchase documents emailed, since printed copies aren't their standard process. Overall, they worked hard to close the deal, but once the sale was done, the support and communication disappeared. If you decide to buy here, make sure every question is answered before you leave, and get everything in writing. Tip: Do your research before purchasing their extended warranties. I found a better plan elsewhere -- with longer coverage, lower cost, and not rolled into my car loan (so I'm not paying interest on it).

    These people Should be audited for fraud. Some how or another about $8,000 was added to the total…read moreamount with their hidden fees and all that other worthless in-house warranty garbage. Which we told them we didn't want and they added it anyway. If you buy from these people you should VERY carefully analyze the finance paperwork before you sign ANYTHING!

    Union City Chrysler Dodge Jeep RAM

    Union City Chrysler Dodge Jeep RAM

    (21 reviews)

    DO NOT BUY FROM THIS DEALERSHIP!!!!…read more Dear Union City Chrysler Jeep Management, This message serves as formal notice that your dealership is now in breach of contract regarding the sale of my 2022 Jeep Grand Cherokee 4x4, purchased from your Union City location on May 7, 2025. You provided a written agreement at the time of sale to repair or replace the cracked windshield and damaged front bumper, and instructed us that these repairs would be scheduled at your Smyrna location. Despite three weeks of repeated calls--more than ten attempts to your dealership and service department--we have been ignored, disconnected, or strung along with vague promises. No appointment has been scheduled. No follow-up has occurred. Further, when I attempted to register the vehicle, I was informed by the Georgia Department of Driver Services (DDS) that your dealership has failed to submit the title paperwork, making it impossible to secure a permanent registration. The temporary tag you issued is now near expiration. This puts me at legal risk through no fault of my own and represents a second serious failure on your part to fulfill legal obligations under Georgia law. Repeated calls to the dealership have gone unanswered and ignored. Your conduct constitutes willful negligence, deceptive business practices, and bad faith, all of which are subject to legal remedy. THIS IS YOUR FINAL OPPORTUNITY TO RESOLVE THIS PRIVATELY. You have until Friday, June 21, 2025, at 5:00 PM EST to: Schedule and confirm repairs for the windshield and front bumper, in writing. Provide documented proof that the title has been submitted to DDS. If you fail to respond and resolve these issues by the stated deadline, I will take immediate action, including but not limited to: Filing a formal complaint with the Georgia Attorney General's Consumer Protection Division Initiating litigation for breach of contract, negligence, and damages Contacting Chrysler Corporate and escalating this case through their legal and consumer affairs departments Disclosing your conduct to local investigative journalists, including WSB-TV, FOX 5 I-Team, and Atlanta News First Publishing our documented experience across Google Reviews, BBB, Yelp, and social media platforms with names and dates I want to be absolutely clear: I am prepared to involve legal counsel and the media immediately, I am not interested in excuses, delays, or further avoidance. I expect a written response, resolution plan, and documentation of title submission by the deadline.

    Whoever is in charge is asleep at the wheel (pun intended). Only my sales guy (Chris) was great,…read moreother than that it has been a terrible experience.

    BMW of South Atlanta

    BMW of South Atlanta

    (189 reviews)

    My husband and took his 23 XM in for scheduled maintenance. (thankfully all covered under warranty)…read moreWe sat there for 3 hours. When the vehicle was ready the service tech called him to tell him it was ready and said that he'd been looking for him. My husband told him that we were still sitting there in the waiting area where he had first greeted us. We'll know next time to just drop the vehicle off. I will say that the show room was really clean and one of the salespeople were really nice to us, as we walked around looking at other vehicles.

    I'm extremely disappointed with my recent BMW purchase experience with BMW of South Atlanta. After…read morebringing the vehicle home, I attempted to set up my driver profile and quickly realized that key features--like Comfort Access and the Alexa integration--were not functioning at all. I contacted BMW Assist and ConnectedDrive support, only to find out that the vehicle requires a software update for these features to work properly. This is something that absolutely should have been addressed prior to the sale. I then reached out to my sales representative, who told me I could take the car to a nearby dealership to resolve the issue. However, when I arrived at a local dealership for the software update, I was informed that the update would cost $450 and take anywhere from 2 to 6 hours. This was incredibly frustrating and unacceptable. I just purchased this vehicle, and now I'm being asked to pay out of pocket and spend half a day fixing something that should have been fully operational before I ever drove it off the lot. To make matters worse, the dealership I purchased the vehicle from is over an hour away, and I had already made two separate trips there within a 4-day span during the negotiation and purchase process. After that time investment, I expected the car to be fully ready and all features operational at delivery. After playing phone tag with the dealership I purchased from for the past week, I was repeatedly told I would receive a call back the next day. It has now been three days with no follow-up at all. When I finally did get information, I was told that Comfort Access is actually a separate feature and that my X3 does not include it--something that was never clearly communicated during the sales process. I was also told that Amazon Alexa was a feature I could use, but that it expires at the end of this month, which is surprising as I've never encountered that with previous BMWs. Even more frustrating, after getting home and attempting setup, Alexa does not appear as an installed app in the vehicle at all and the dealership has informed that I will need to bring the X3 back in for them to do further updates. To add further context, this is my sixth BMW, and by far the worst experience and level of service I have ever had with a vehicle purchase. This experience has left a very negative impression. For a brand that prides itself on luxury and customer experience, this level of oversight, lack of transparency, and poor follow-up is disappointing. Buyers should not have to deal with additional costs, unclear feature availability, and lack of communication immediately after purchase just to have basic advertised features working.

    Ivory Chevrolet

    Ivory Chevrolet

    (56 reviews)

    I recently went to the ALM Chevy South location to get a oil change and transmission diagnostic. It…read moretook them a week and a half to do the diagnostic to say my transmission needed to be replaced. They also quoted me nine thousand dollars for a new transmission where other shops were charging me 4750 for a new transmission plus 1000 for labor. When I declined the transmission it took them almost another 2 weeks to fix my rear shocks and brakes and the oil change. To put it into perspective. I took a 3 week vacation and the car still was not complete when I returned from vacation to where I had to get a rental car to go to work because my car was still being serviced by this location. When I finally went to pick up my car after they said it was ready I had to wait 30+ minutes as they only had one sales rep and when I got in the car the seat had a smudge and still had tags in it. No new oil change tag in the driver side and the oil life wasnt even reset on the console. 2k for rear shocks, front brakes and a oil change. I cannot recommend getting car service from this location. Ever since ALM bought out this location service has gone down. My last oil change I dropped it off in the morning and it wasnt ready until the next day. The time before that they said they are so swamped that they wont be able to even service my car that day so I ended up having to take it somewhere else. Hopefully their service gets better in the future.

    Not open on Sundays. I truly like to only use dealerships for liability purposes. But whatever, if…read moreyou all would ever answer the phone off know you were closed today. Though here it says your open!

    ADESA Atlanta - car_dealers - Updated May 2026

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