I'd give Dr. Veazey five stars, but since I figure he's responsible for the front desk staff too,…read moreit's dropping to four.
See, he's awesome. I should know; I've had identical surgeries by two different doctors in the past six months. His approach to the rehab aspect of surgery so far has really worked well for me. From the choice of surgical staples rather than stitches, to the use of a partial splint rather than a full cast, all his decisions have led to faster rehab for me and less pain than my first wrist surgery. My initial meeting with him to assess the break and schedule the surgery had me loving the fact that he treated me like a person, as did his nurse, Rylene.
My displeasure with the experience has nothing to do with Dr. Veazey personally, but with his inept, rude staff in charge of appointments and questions. See, I made the (apparently) egregious mistake of asking for a downgrade in medication from narcotic to non-narcotic. After being asked several very personal questions as to why I'd want to change my medication, I was told, "Well, it doesn't matter anyway, since the doctor and his nurse are on vacation until Tuesday [a week away]." Since I was only three days post-surgery, I said, "Surely there is someone covering for Dr. Veazey in his absence who can help me," and she said, "NO."
Which is ridiculous. So I called a CRNA who had been super-sweet to me during the surgery (pre- and post-), Debbie Hlavin of Brazos Anesthesiology Associates, and she called over there and got them to pull their heads out of their asses. In a nutshell.
And then when I went in for my post-op appointment with Dr. V, his front desk hag goes, "I'm gonna need your picture!" and BLAMMO thrusts a camera in my face and starts shooting. Which pissed me off, because I'd neither consented nor was ready for a photo. She looked at my face and goes, "Jeez, SORRY." And slammed the glass window shut.
The only thing that kept me from going postal was probably yes, painkillers. For which those bitches should be grateful.
Other than that, Dr. Veazey is a really good choice if you have to make the tough decision to find an orthopedic surgeon. He's super-competent, has great personal skills, and I really like his nurse.
