Horrible...borderline scam. I just paid my last payment. I will never do business with this company ever again. It was a constant struggle... never did what they promised to do. The salesperson never came back or called back. The regional manager never returned calls. A complete fiasco. I feel like a free man now !!! read more

Horrible Management - 1970's management style - threatening- condescending Sr. Consultant (Former Employee), Clearwater, FL - November 3, 2017 Pros: good moneyCons: Horrible Management - 1970's management style - threatening- condescending I was very successful and worked there for over a year. They brought it new management for the Gulf region hanny the guy was a condescending brow beating ego maniac monster that had no business being in management. Threat tactics, yelling at training meetings, screaming in the phone .... Went through people (and very good loyal people) like water. Turned a great team into cut throat used car salesman or you will be replaced...That was a quote. Company had a great idea, but from the top, closed minds and egos to ruin a great thing. Repeat customers were very low do to (burn'em and turn'em tactics) Company culture and management totally outdated and abusive. Money was very good,but at what price do you sell your looking forward to work everyday life for good a pay check and abusive behavior. I have a very successful high professional working back ground and history and that regional manager was a HUGE mistake....So overall, I would say if management hasn't changed, then stay away. No job security and very abusive.....facts are the above. read more

On April 23, 2018 Candace Kelley came to our office Esthetic Design Dental Office at Riverview, FL. She said about the ad cart at Winn Dixie, 10665 Big Bend Rd, Riverview FL 33569. The very next day she was in the parking lot of our office and called us, before we scheduled her to meet us, she walked in to the office and said I have other Dr's waiting for this program and told me, that I have to sign the contract immediately. I have the contract signed on 04/24/2018 for the amount $3199.50 through direct deposit account. The amount was withdrawn immediately. She said some one will contact for the design and the program will start with in a month. On May 9,2018 I got a email from Vinod Kumar Joshi for the design, it was finalized on 06/13/2018. I was told the ad will start by August 2018. I visited Winn Dixie 10665 Big Bend Rd, Riverview FL 33569 on 09/25/2018, but didn't see the display of the ad. Emailed Candace Kelley on 09/26/2018 regarding the same. On 11/09/2018 I got a email from Paul Mason saying that they are starting the ad campaign from the start. On 12/20/2018 a second approval for the ad design was done by Vinod Joshi. On 01/07/2019 got a email from Customer service telling that they will install the new ad cart and the program will end by Feb, 2020. I emailed Candace Kelley to send new contract form including new dates, but never received any reply from her. On 10/21/2019 Candace Kelley called our office, I told her the actual date the campaign had started and when it ends, also mentioned she never replied or sent the new contract regarding the date change. I clearly mentioned the ad cart didn't start till Feb 2019, and I was told by the customer care that it will end in 2020. She said she will send it and sent us the contract on 10/22/2019. We sent her the contract back on 10/24/19. On 10/25/19 , $3109.50 was withdrawn from our Business account. I called her immediately and asked her why the amount was withdrawn. We never had agreed for any further service and the previous service will end in Feb 2020. She said the amount will be returned within a month. I spoke to her on 10/25/2019 and its been three months but still the amount is not returned. On 11/06/2019 received a email from billing company that our Ad cart program is cancelled, without returning the amount they took from our account. The whole process was tedious, they said it will start in Aug of 2018 and they were least bothered to check whether it had started. After complaining they finally started in Feb 2019 which will end in 2020. But they withdraw the amount for no reason. Even after multiple emails to Candace Kelley, she never replied regarding the issue. I have all the documented emails from them to take further action. A company must work professionally with Morality and Ethically which is not seen in ADCART. Still waiting for them to return the amount. Looks a Company had found a new way to CHEAT the Customer. read more

Is there a way to give zero stars? If there was, I would. I've heard nothing but bad news about this company. They have shoddy accounting practices and don't stand behind their guarantees to their customers. In addition, the advertising just simply doesn't work and it is extremely expensive. Think twice about using this company! There are better places out there to spend your hard-earned dollars toward advertising. read more

We have had a horrible experience with this company and I caution anyone who is considering AdCarts. We started working with them in August of 2016. The carts were put in place and they looked terrific. However, when A&P went out of business they had to pull all our ads from the store. Since October this company has promised us reimbursement (as stated in our contract) for a prorated amount. Initially we were told 6-8 weeks to receive the credit....well here we are almost 6 months later and we've received nothing. I call their billing department every 2 weeks to follow up and I'm told the same thing, "a refund will be issued in 2 weeks". This company should be embarrassed by this! If you do work with this company I recommend you don't be blinded by their "pay in full" deal. Had we paid monthly, I could have stopped payments immediately and saved myself a considerable amount of money, time and frustration. read more

I signed a Contract Order form in Feb. for an ad with AdCart to start in May. My account started being charged right away for production fee and for ads, then was told the ad would not start until August (but account still being charged), then the new date is September and they (finally) stopped the drafting of my account. I was so frustrated with their lack of customer service (my rep left the co and everyone ran around like chickens without heads)...that I said that I do not wish to advertise with them (we had not yet started ad production). Not only will they not refund me for the money they charged my account but they said that I am obligated to the contract. I was charged by a company called ShopperLocal and was never told how they were related to AdCart...also, never received signed accepted contract, payment schedule, receipts, or anything. It's now almost July and I have yet to hear back from company. Poor, poor customer service. read more