Day 16 at Coal Creek Post Acute. I will be discharged tomorrow…read more I have made pronounced improvement in my upper body, core and my non-surgical leg strength and flexibility enabling me to become as mobile as possible returning home. As I am still non weight bearing on my new ankle, I am utilizing an iWalk 3.0, at the suggestion of the Physical Therapy team, which allows me to climb up and down the 16 stairs I have at my residence entryway which I was very concerned about. The knowledgeable PT and OT team here is superlative and I would highly recommend this facility and their entire staff for anyone rehabbing post-surgery. I couldn't be more pleased with my visit here. They all care about you and it shows.

I am so disappointed in this place. I had reached out to them for rehab for my dad. I had him in a…read moreplace that was horrible! The employees in admissions at this place acted like the genuinely cared and wanted to help! I went to take a tour and spoke with a few employees who all gave me some advice to get my dad out quicker from the other place. Needless to say I was stressed and wanted to get my dad moved and so I followed the advice. Well it was horrible advice that made my dad lose his insurance approval for any place! I left messages, emails for both the ladies that gave me advice and also copied upper management into the emails to ask for additional advice since I listened to them. I guess I should not be surprised they went radio silent and I haven't heard back from anyone. I honestly would have been ok with just an apology!!!!!

On September 23rd, 2025, I went to the BCH Foothills Hospital Emergency Department for severe…read moreheadaches, dizziness, fatigue, and frequent episodes of double vision. One episode lasted long enough that I had to pull over while driving. The ER performed bloodwork and an MRI, both of which were normal, and sent me home with a generic "how to treat headaches" handout. The handout even specifically stated to seek medical attention if the headaches were accompanied by dizziness or vision changes, which were my main presenting complaints that visit. I followed up with my primary care doctor who referred me to a neurologist and an ophthalmologist. The neurologist was booked until November. I saw the ophthalmologist on October 6th, 2025 and he found significant swelling in both optic nerves and strongly suspected Idiopathic Intracranial Hypertension (IIH). He told me to go to the ER if my symptoms worsened prior to my neurology appointment. He explained that IIH can lead to permanent vision loss and must be officially diagnosed and treated with a spinal tap. Just two days later, on October 8th, I returned to the BCH Foothills Hospital after four episodes of complete vision loss, along with the worst headache of my life, severe dizziness, and back and neck pain. I was seen by Dr. Shannon Sovndal and gave him a detailed medical history, including my ophthalmologist's findings and his recommendation for a spinal tap. Dr. Sovndal was dismissive, repeatedly interrupted me, and insisted on repeating imaging even though I had just had an MRI at the same facility two weeks earlier. After several hours and additional imaging, he told me everything was "normal" and that there was "nothing wrong." When I explained that my symptoms had worsened and asked again about a spinal tap, he said it was "out of the ER's scope" and that I should wait for my neurology appointment, despite it being a month away. He stated, "if your symptoms get worse, you can come back to the ER. But I don't mean if your symptoms are just bothering you more. I mean if your symptoms are actually progressing." This was extremely frustrating since this was after I had gone completely blind multiple times that day.. if that's not my symptoms progressing, what is? I was sent home again with the same generic headache handout. Feeling unsafe with waiting a month for my neurologist to treat me, I immediately went to UCHealth Broomfield Hospital, where my experience was completely different. Four nurses rushed me back immediately after hearing my symptoms and the ER doctor, Dr. Jessica Mitchell, virtually consulted a neurologist right away. Dr. Mitchell performed a spinal tap and confirmed my intracranial pressure was concerningly high. After removing fluid, I felt instant relief. Dr. Mitchell confirmed the IIH diagnosis and explained that untreated IIH can lead to permanent health issues. Dr. Mitchell asked if I knew why BCH hadn't performed a spinal tap. I told her I had no idea, especially since I had specifically requested one. She appeared visibly surprised and concerned by that answer. Upon discharge from UCHealth, the staff provided me with clear discharge instructions and follow-up recommendations. They told me exactly what symptoms to look out for so I know exactly when to come back to the ER. Dr. Mitchell gave me the information for the neurologist that she consulted with and recommended that I reach out ASAP to schedule an appointment since they know my case and will likely be able to get me seen sooner. I'm deeply disappointed in BCH Foothills Hospital Emergency Department, especially Dr. Shannon Sovndal, for dismissing a serious and time-sensitive neurological condition.. twice. I'm incredibly grateful to UCHealth, Dr. Mitchell, and her team for listening, acting quickly, and preventing what could have been a permanent outcome. I would not recommend BCH Foothills Hospital to anyone seeking thorough or compassionate emergency care. Go to UCHealth Broomfield instead!

I had a terrible experience and would not even in a dire situation, consider returning to this…read morehospital. I am not able to go into details, but I was severely traumatized by my visit there due to the lack of compassion, exhibited by staff. My safety was put in jeopardy by the decisions made by the staff that day, Specifically the nurses and physician. I felt bullied and judged and to them It seemed perfectly normal to treat their patients that way. They banded together and ganged up on me with what seemed to be to try to intimidate me. They succeeded as when I left there. I was traumatized,, vulnerable and afraid.

I can't recommend this clinic enough! From the moment you walk in, the staff at Rock Creek Spine…read moreand Ideal Protein are so warm, welcoming, and genuinely helpful. It really sets the tone for a positive experience. Dr. Groelz is amazing--super knowledgeable and supportive throughout my weight loss journey. I've lost over 20 pounds in just two months, thanks to her expert advice and encouragement. She takes the time to listen and always has great suggestions to keep me on track. What really sets this place apart is that it's also a spine and rehab clinic. Dr. Groelz even helped me address some posture issues and an old exercise injury. Dr. Austin has been amazing in treating me. I feel better, stronger, and more confident than I have in a long time. This has been such a fantastic, life-changing experience. If you're looking for real support and lasting results, this is the place!

This is one of the best chiropractic offices in Colorado. I have been to over two dozen different…read morechiropractors in the last ten years, and this business stands out. It's as much a physical therapy office as it is a location for spinal adjustment. While I do admit the adjustments are only above par (but not excellent), there is much more that is offered here. Included in each one of your visits is time on a traction table and electrical stimulation. You also get a catered set of activities (think physical therapy) that you should perform at home.

I couldn''t be more pleased with the excellent care I received while here for almost three weeks in…read moreDecember 2025. My doctor, affectionately called "Dr. E." is among a small handful of my very favorite physicians in my 80 years of life. The nurses and CNA's were all kind, helpful and quickly responsive to all of my call lights, requests for help and questions. My physical and occupational therapists were wonderful and enjoyable to work with. Far less important but still greatly appreciated is the physical environment. Bright and cheerful, lots of windows. If I ever need the services of another rehab center in the future I will ask I can go back there. I am sure there is no better facility. I recommend the Center at Northridge in Thornton Colorado to anyone that needs a skilled nursing facility to help them heal.

My 85 year old mom came to stay with you after falling and breaking her hip. She has…read moreAlzheimer's/dementia. I can guarantee you that if anything were to occur in the future, we will never step foot in your establishment again. Please see the letter I wrote to the head honcho, with absolutely no response whatsoever. This was also just the tip of the iceberg. Throughout this stay, there have been a multitude of issues. To be quite honest, it was very disconcerting. That being said, none of it was towards the actual care team. Everyone that I personally encountered were extremely kind and helpful. This is where we are going to get into the details. Your Director of Case Management, Karen Cook, is absolutely wretched at her job. I'm not going to mince words. I believe I have spoken to her, via phone, twice. Please keep in mind that one of these was during the care conference on September **th, two days after admission. The other was prior to admission. She wrote in an email that she tried to call me a few days later, and that she left a voicemail. Surprising, as I received no missed calls, or a voicemail in the time period that she said she called. Not once did she try to call back. As stated, the only time I received a phone call from this woman was within the first two days of my mom being there. The care conference included her, and at least one therapist. Since then, I have received ZERO updates from any therapist of any kind. Not only that, but some of the emails received from Karen came across as condescending and rude. So, that favor may have been returned. She is absolutely not clear about anything. Today, I picked my mom up to return her to *********, where she resides in the memory care facility. I didn't get a care conference of any kind. Was handed papers to sign by the nurse (who was very nice), and basically shoved out the door. I do have all emails from Karen, if you would like me to forward them. I am beyond appalled. NO updates on therapy!? Nothing?! Phenomenal. Now, I will say my mom is a hard headed broad that thinks she doesn't need sort of medical device to help her move around, when she absolutely does. That being said, I received 5-6 phone calls stating that she had fallen. Oon 3 or 4 of those, she was ok. Another one, a portable xray machine was called in. One was when she was transported to the ER for multiple tests, of which a diagnosis of a hematoma was figured out. On Tuesday, I came down to see mom, and curiosity got the best of me. I asked the nurse to verify how many times mom had fallen. She looked it up, and guess what.........only 2-3 (I cannot accurately remember how many she said, because I was so baffled), were actually documented!!!!!!!!!!!!! WHAT!? So she fell a multitude of times, but only thought to document a couple of them? That is asinine. So, to say the least, I am writing this so you can see what is going on in this business. This is absolutely deplorable. These are family members. These are loved ones. Would you be ok with this happening with a member of your family!? Especially an 85 year old woman with dementia/alzheimers!? Yeah, me either. Thank you for your time.

Flatirons Recovery has an amazing staff of passionate, caring people who love what they do and who…read morehold their clients in the highest regard, even in their darkest hours. The fact that this is a small, intimate program--just 9 beds in a cozy house on a horse farm--really gives clients a level of individualized care they wouldn't be able to find elsewhere. The holistic curriculum (meditation, art, yoga, nutrition, hiking, trauma therapy...even therapy with horses!) approaches recovery from every angle, and the uplifting, unique space is a wonderful place to start the healing journey!

I lived in the girls house for about 3 months and am very glad I chose to go. I was terrified of…read morereceiving treatment for my addiction but I couldn't have asked for a better experience. During the stay there were a lot of ups and down but everyone there helped me immensely through it all. Special shoutout to my therapist there and the lead house manager. If you're thinking about going to rehab but, like I was, you're scared and are looking at reviews to get a sense of the place - please give it a chance. They will take care of you.

I was very impressed with the community. The campus is absolutely beautiful and feels welcoming the…read moremoment you arrive. The staff I met were incredibly friendly and made the environment feel warm and inviting. I was also impressed by how robust the programming is across all levels of living, with lots of opportunities for residents to stay engaged. I even tried the food during my visit, and it was delicious. Balfour has always been a great name in the area and if your visit for a loved one, you will know why!

The staff departments are always courteous to each other and care deeply for the Residents. Nobody…read moreis ever unaccounted for and the detail and effort put in is unmatched. Always something new in terms of activities and such that staff creates for the residents such as movies, games, baking, and fitness to name a few. Speaking of, the elders here are friendly and understanding, just lovely people. The location is beautifully designed and decorated evenly inside and out. A truly wonderful place to work and live!

Disappointed. Hygiene Neglect & Medical Mismanagement…read more We are disappointed in the treatment that our 85-year-old mother received at Pam Heath Rehabilitation Hospital. She is a vulnerable patient with a complex TBI, mobility issues, and incontinence. We trusted this facility to rehabilitate her; instead, they neglected her basic human needs. * Hygiene Neglect: Our mother remained in the same soiled top clothing for an entire weekend. Despite being incontinent, she was also not bathed by staff. The only shower she received during her stay was given by our own private family aide who had to step in during a visit. Unsurprisingly, she was discharged with a UTI. * Medical Oversight: They placed her on 24/7 oxygen and new medications without consulting her family doctor or us. They completely ignored her medical history and her actual respiratory needs. * Therapy Concerns: There is a lot of "fuzzy math" regarding the required 15 hours of therapy. Therapists consistently showed up late and brought her back early, yet these sessions are billed as full hours. It felt less like rehabilitation and more like a money grab. * Lack of Communication: Staff were unable to answer basic questions about her care or progress. Advice to families: If you live out of town or work full-time, stay away. Unless you can sit in the room 24/7 to "babysit" the facility and ensure basic hygiene and a therapy plan is met, your loved one is at risk. We deeply regret sending her here and hope this prevents another family from going through this type of mess.

I highly recommend aquatherapy at PAM Rehabilitation Hosptial…read more Ian is quite knowledgeable and eager to help patients regain strength. He was the first person in a long line of medical personnel who took the time to show me how to find my core muscles, so I knew I was working the right ones. Ian is also quite inventive, having invented a number of different water exercises that help build those core muscles. He begins the sessions easily, but builds their intensity as time goes on, so that, by my last 2 sessions, I had a great endorphin high that lasted about 24 hours after the workout. Even my husband noted how much happier I was to experience less pain, and to regain more confidence in my ability to walk. The staff members at the front desk were always friendly and helpful, too. I once arrived too early for my session, so that Ian was still at lunch, but the kind staff member unlocked the pool room for me, so I could use the locker room to get ready. I highly recommend aquatherapy with Ian!

Our experience with Elevation Hospice was one of high care, compassion and unwavering commitment to…read morecaring for our 90 year old mother. All the folks that we dealt with - Jody, Emily, Tom, Kari, Erika to name a few - were very generous with their availability and went above and beyond to ensure our mom's comfort during the final stage of her life. Their service is outstanding and empathetic. Our family highly recommends Elevation Hospice in Denver.

Have just "graduated" from Elevation Hospice after a year of outstanding service, including care…read moremanagement, medicine management, social services, and the most professional and kind CNA bathing me once-a-week. Everything was geared to my well-being and quality of life. I will never get better, but am l,000 times better than a year ago thanks to many people, but primarily Elevation. In my opinion, and the opinion of one of the assisted living caregivers, who unsolicitedly said, "There is no better Hospice." I agree and highly recommend.

I really wanted this treatment center to work, and I want to be fair because there were some truly…read morewonderful people here. The nursing staff was incredible, and the physicians were also compassionate and professional. Ashley, the RN manager, genuinely listened to me and even tried to help by calling my boyfriend's treatment facility when I couldn't. The woman who completed my second intake on 7/20 was also amazing. Those employees are the reason this isn't an easy review to write. Unfortunately, my overall experience left me feeling unheard and treated like just another number. The biggest issue happened while I was on the Snowmass detox unit. At 8:30 AM, I arranged a phone call with my boyfriend's therapist at the treatment facility where he was staying. She specifically asked me to call back at 4:30 p.m. sharp because she was staying late so we could finally speak. I hadn't talked to my boyfriend in about 10 days, and this call had taken a lot of coordination. I made sure everyone knew how important this call was. Then, around 3:00 p.m., I was told I was being transferred to the Vail unit immediately. I explained that if I moved before 4:30, I would lose the opportunity to make the call because the new unit had different phone hours. I simply asked if I could remain on the detox unit for another 90 min so I could make my scheduled five-minute call before transferring. The answer was simply, "No." There was no flexibility, no compromise, and no willingness to work with me, despite the fact that I had followed every rule they gave me. The phone call had been scheduled within the approved phone hours, yet suddenly the rules changed because I was being moved. The therapist who spoke with me repeatedly told me that wanting to make this call was "codependent" and "unhealthy." Maybe that's something I need to work on, but I was in detox trying to get sober. Recovery isn't perfect, and I was simply trying to keep a commitment I had made. I didn't want someone I love sitting by the phone wondering why I never called after we'd spent all day arranging it. To me, keeping my word mattered. This wasn't about refusing treatment. It wasn't about breaking rules. It was about asking for 90 minutes of flexibility so I could make a five-minute phone call that everyone had known about since 8:30 that morning. Instead, I felt dismissed. One staff member even told me not to "tell everybody" what was happening after I spoke with a wellness coordinator, even though I thought I was simply trying to get help. That interaction made me feel like I was becoming a problem instead of a patient. Eventually, I chose to leave. As soon as I did, I made the phone call on my own cell phone because I knew my boyfriend would be waiting. I was right. If I hadn't left, he would have been sitting by that phone wondering why I never called. I understand that treatment centers need structure. Structure is important. But when a patient follows the rules, schedules an important call during approved phone hours, and asks for a reasonable accommodation because staff changed the plan, I don't think compassion should disappear. After everything that happened, I couldn't shake the feeling that my needs came second to keeping beds moving and following policy without any room for compassion or common sense. My intake experience on 7/17 also left a poor first impression. I encountered inconsistent information, and overall felt dismissed rather than welcomed. Unfortunately, the way I was treated during the transfer and as I was leaving overshadowed the positive experiences. When you're in treatment, you're incredibly vulnerable. Your emotions are raw, and small moments can have a huge impact. What seemed like "just a phone call" to staff represented trust, commitment, and human connection to me.. I would have stayed if I had been allowed to make that five-minute phone call.

So this is bittersweet because my experience is both positive and negative but very real…read more So I did detox and then stayed and graduated the 30+ day ( length of stay varies on each person and the case manager apparently) Its a decent enough establishment and most of the staff is genuine and caring ( there are a few with serious attitude issues and are very unprofessional as well) the food is pretty good and the chef is awesome. The place is clean and the atmosphere itself is not to bad. I dealt with some issues throughout my stay but the stay itself wasn't the issue. The issue was my discharge. I went into this program to get sober and change my life, however, mainly for the scholarship to get into sober living upon graduating. Let's just fast forward to the end. A week before I get out I met with my case manager and relayed what sober living I wanted to go to. ( it was not any of the ones they partner with, which I think was my problem) I tell my case manager where I wanted to go and she immediately grimaced and things changed from that day on. I picked a sober living I thought looked like my cup of tea and upon my completion and release I show up at this sober living (tribe) and found out they are no longer a "sober living" now had the Foundry really planned on sponsoring me or cared in the first place they would have known this and helped me course correct. I call them and they scrambled and luckily sent me to ASL sober living. They then apologized and ( on speaker phone in front of my wife and Father advocate with Adam's county promised me not only a 1 month scholarship, a second one for the mishap) Fast forward 2 weeks and ASL is already asking me for rent money. A pretty big amount! Confused I told them about the sponsorship from Foundry and after 5 days of calling the foundry ASL, (and the foundry) point blank told me they would not be sponsoring me!! Left high and dry. I've called foundry 11 times, left messages for my case manager, left messages for staff, my therapist pretty much anyone at this point and the foundry completely ignored all of my calls. ASL (not the foundry) sponsored me for 2 weeks during this time I continued to call and call and foundry still ignored me. Fast forward 2 weeks with no response from the foundry ASL puts me on rent restriction and punishes me for lack of payment! Not their fault, they didn't really try to help me either after the 2 weeks but because of the foundrys EXTREMELY misleading, false promises and down right lying to me I'm forced to leave the sober living! Now im homeless! I call yesterday to try to plead with the foundry to help me as they promised but now my phone number is flagged because the lady who answered point blank says "Michael, last time you called it was about sober living funding which was denied!!! Is that why your calling?) ARE YOU FREAKING KIDDING ME!?!?) so I made a phone call last night and spoke with a sober living who actually cares, within the 15 minute phone call gets me a 30 day scholarship and says I can move in monday!! Just like that. All I needed was some help! The foundry used me! Got my medicade $ and got paid for my stay there and lied to me by saying I wouldn't get a scholarship unless I completed and even after I stayed and COMPLETED 35 days, they then cut all contact with me left me out to dry and didn't hold up their end of the bargain. Insane! They are a bunch of liars, manipulators and do not care about you. Well, they sure didn't care about me. I would be very careful going to this establishment! They used me. They got their money for my stay and then upon completion didn't lift a finger to help me transition, even worse they cut me off and ignored me all together. They used me! Be careful!! Do your research and do not let them take advantage of you as well. This place can go to hell.

They told my husband and I that I could go there just for medical detox. That was untrue, once I…read morewas there I was informed that I had to stay for 30 days, or my insurance wouldn't pay for it. Although they also tell you that you're welcome to leave any time. Um not really, if you're paying over $3,000 a day to be there, which they remind you of often. Also, none of the staff even knew how long medical detox was or how that process even worked there, because pure medical detox either isn't a thing there and they lied, or that particular staff didn't know what they were doing. Speaking of insurance, Zinnia is in network for my insurance, so we were told we'd be covered. About three weeks into my stay, we discovered that while Zinnia takes Cigna, DRC does not. That was an unwelcome surprise. If you have anything going on legally, don't expect to have access to your lawyer. I was denied about 75% of the time I needed to speak to my counsel. I was also yelled at about how I had been given special treatment to call them, and that "nothing had changed with my case." Mind you they have zero idea what was going on because, you know, attorney-client privilege, and the right to legal counsel is allowed whenever per their handbook and official policies. I fainted at one point, hit my head on the kitchen counter, ended up on the hardwood floor, went to the emergency room, and had a concussion. I went back to treatment. (again, because my insurance I was told was in network but wasn't wouldn't cover my time there if I left). I figured since they had an on-site nurse, I'd be OK. I wasn't. The nurse refused to give me Advil for the pain until I talked to medical.... Which would happen "later that week." To be fair, she didn't know I had a concussion because literally nothing about this was put in my medical record. My therapist (on his weekly call with my emergency contact) told him I tripped but was fine. He only found out I had a concussion when I told him. When I was leaving, I asked for my medical records there, and they didn't want to give them to me because they were afraid I would report them to the State Medical Board. I was told to "use them only for good." I was berated by the staff once in the basement, and told, among other things, that I wasn't allowed to talk to any of my peers about my recovery. I was only in the basement because I was asking for clarification about medical detox. Don't expect privacy, also don't expect that you will be able to speak freely about the issues you encounter there. I was able to read my daily records on multiple occasions, because the staff just left them lying around. I was also able to read Teams messages about me, because the screen was up and right there. Some of the staff are helpful. Most of them are not. They DID help me and a lot of my peers with detox. So that's good. This is probably an ok place if you encounter literally zero problems. But that's unlikely.

I personally am very impressed with Denver Recovery Center. I didn't really no what to expect…read morehowever they surpassed everything I wanted in a detox and recovery center. The staff is well educated and so caring of the clients. A big shout out to Jessica, Terri, Lena, Sharon, Alex and J. Thete so many that I probably left out but just the whole staff is great!